Modern workplace engineer Work, Jobs in Birmingham, Eng (with Salaries)

1st / 2nd Line IT Support Analyst
OneSchool Global United Kingdom —Leamington Spa
- Full-time
- Maintenance
- Windows
- Travel
- Annual leave
- Referral programme
Data Integration Engineer
Gallifordtry —Solihull
- Full-time
- Organisational skills
- Agile
- Communication skills
- Employee assistance programme
- Employee discount
6d
Senior Security Engineer - Operations
Holland & Barrett —Nuneaton
- Full-time
- Hybrid work
- Communication skills
- Store discount
- Employee assistance programme
Electrician
Atlas Workplace Services —Birmingham
- Up to £40,000 a year
Quick apply
4d
Sales Engineer
GTAccess —Bromsgrove
- CAD
6d
Energy & Utilities Infrastructure Engineer - Associate/ Associate Director (Development)
WSP —Birmingham
- Part-time
- Hybrid work
- Civil engineering
- Mentoring
- Communication skills
- Flexitime
- Work from home
CAP Engineer
GTAccess —Bromsgrove
- Overtime
- Employee assistance programme
9d
Application Development Solution Architect
SCC —Birmingham
- £75,000 - £100,000 a year
- Monday to Friday
- Hybrid work
- Communication skills
AWS Infrastructure Operations Engineer
Siemens —Solihull
- £50,000 - £99,900 a year
- Full-time
- Hybrid work
- Maintenance
- AWS
- Mentoring
Senior Data Engineer
OSB Group —Wolverhampton
- £55,000 - £70,000 a year
- Full-time
- Hybrid work
- Azure
- Annual leave
Senior TechOps Generalist
Octopus Energy Group —Coventry
- £65,000 - £90,000 a year
- Full-time
- Hybrid work
- Scripting
Quick apply
Electrical Engineer / Senior Engineer (Building Services)
WSP —Birmingham
- Part-time
- Hybrid work
- Engineering
- Master's degree
- Bachelor's degree
- Flexitime
- Work from home
Lead Developer - Power Platform
Driver and Vehicle Standards Agency —Birmingham
- £57,515 a year
- Part-time
- Hybrid work
- Presentation skills
- Team management
- Travel
- Annual leave
- Employee assistance programme
9d
Enterprise Architect
Government Property Agency —Birmingham
- £58,478 - £64,743 a year
- Full-time
- Presentation skills
- Conflict management
- Software development
1d
Compliance - Product Management - Associate - Birmingham
Goldman Sachs —Birmingham
- Full-time
- Computer Science
- Analysis skills
- Bachelor's degree
- Employee assistance programme
VP Engineering
LRQA group —Birmingham
- AI
- Leadership
Senior Software Engineer
Low Carbon Contracts Company —Birmingham
- £84,000 a year
- Full-time
- Hybrid work
- Computer Science
- Engineering
- Master's degree
- Annual leave
- Work from home
Quick apply
13d
Data Engineering Manager
Correla —Solihull
- £90,000 a year
- Continuous improvement
- Team management
- Leadership
- Annual leave
1d
Data Architect
OSB Group —Wolverhampton
- £85,000 - £95,000 a year
- Full-time
- Hybrid work
- Azure
- Analysis skills
- Travel
- Annual leave
Research Software Engineer (Automation and DevOps) - IT Services - 102683 - Grade 7
University of Birmingham —Birmingham
- £36,636 - £48,822 a year
- Full-time
- Engineering
- University
- Communication skills
- Annual leave
- Sick pay
6d

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modern workplace engineer jobs near birmingham, eng

1st / 2nd Line IT Support Analyst

OneSchool Global United Kingdom
Leamington Spa

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Job details

Permanent | Full-time

Benefits

Annual leave
Company pension
Referral programme
On-site parking

Qualifications

Technical troubleshooting
Desktop support
Incident queue management
User account provisioning
Ticket management
Maintenance
Microsoft Exchange
Windows
User account management
IT permissions management
Computer hardware
Ticket management systems
Technical writing
Customer support
Intune
Mobile devices

Full job description

OneSchool Global UK has an exciting opportunity for an IT Support Analyst (1st/2nd Line) to join our busy and collaborative IT team, supporting 23 campuses across the UK and our Regional Support Office.
This is a varied, hands-on role where no two days are the same. As part of a supportive helpdesk team, you will provide first and second line technical support, ensuring colleagues and students receive timely, effective assistance across a wide range of systems, devices, and technologies.
The role is based full-time at our Regional Support Office in Warwick (five days per week), delivering both remote and face-to-face support, with occasional travel to campuses to assist with onsite IT needs.
Key Responsibilities

Provide 1st and 2nd line support via phone, email, remote tools, and service desk tickets
Diagnose and resolve hardware, software, and basic network issues across end-user devices
Escalate more complex technical issues to senior engineers where appropriate
Manage incidents and service requests through the ITSM system, ensuring timely updates and resolution
Set up, configure, and maintain laptops, desktops, mobile devices, and peripherals
Support Microsoft 365 services, including user account administration (Azure AD), email, and device management (Intune)
Assist with user onboarding and offboarding, including account creation, device setup, and access permissions
Provide support for classroom technology including AV equipment, printers, and basic connectivity issues
Carry out routine maintenance tasks, software updates, and device lifecycle activities
Maintain accurate documentation and contribute to knowledge base articles
Support IT projects and system rollouts as required

About You

Experience in a 1st or 2nd line IT support role or similar customer-facing environment
Strong troubleshooting skills with the ability to resolve issues efficiently
Confident communicating with non-technical users in a clear and professional manner
Well organised, able to manage multiple tasks and priorities effectively
Takes ownership of tickets through to resolution, ensuring a positive user experience
Comfortable working both independently and as part of a team
Good working knowledge of:
Windows operating systems
Microsoft 365 (including Azure AD, Intune, Exchange)
A proactive attitude and willingness to learn new technologies
Committed to professionalism, data security, and safeguarding standards

What We Offer

Competitive salary, laptop, and on-site parking
25 days annual leave plus bank holidays
Workplace pension and staff referral scheme
A supportive, team-focused working environment
Exposure to a wide range of technologies and opportunities to develop your IT career
Modern, well-equipped office environment

About OneSchool Global
OneSchool Global is one of the world’s largest and most truly global schools, with over 8,000 students, 120+ campuses, and 2,000 staff across 20 countries. In the UK, we operate across 23 campuses.
Early applications are encouraged, and we reserve the right to close the vacancy if a suitable candidate is found.
Safeguarding
OneSchool Global UK is committed to safeguarding and protecting the children and young people that we work with. As such, all posts are subject to a safer recruitment process, including the disclosure of criminal records, online searches and vetting checks.
We ensure that we have a range of policies and procedures in place which promote safeguarding and safer working practice across the school. This is in line with statutory guidance Keeping Children Safe in Education 2024 and The Education Act 2002, we expect all staff and volunteers to share this commitment

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#LI-GP1

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Refine Your Search

modern workplace engineer jobs in birmingham, eng

1st / 2nd Line IT Support Analyst

Data Integration Engineer

Senior Security Engineer - Operations

Electrician

Sales Engineer

Energy & Utilities Infrastructure Engineer - Associate/ Associate Director (Development)

CAP Engineer

Application Development Solution Architect

AWS Infrastructure Operations Engineer

Senior Data Engineer

Senior TechOps Generalist

Electrical Engineer / Senior Engineer (Building Services)

Lead Developer - Power Platform

Enterprise Architect

Compliance - Product Management - Associate - Birmingham

VP Engineering

Senior Software Engineer

Data Engineering Manager

Data Architect

Research Software Engineer (Automation and DevOps) - IT Services - 102683 - Grade 7

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