Integration manager Work, Jobs in Edinburgh (with Salaries)

ServiceNow Business Analyst, Associate
BlackRock Investments —Edinburgh
- Hybrid work
- No experience needed
- In-person
- Communication skills
- Work from home
HR Digital Senior Manager
Wood Mackenzie Limited —Edinburgh
- Continuous improvement
Quick apply
RBC Brewin Dolphin – Commercial Inteligence Manager, Intermediaries
Royal Bank of Canada —Edinburgh
- Full-time
- Management
- Analysis skills
- Bachelor's degree
4d
Senior Appian Development Consultant
Valtech Group —Edinburgh
- Mentoring
- Communication skills
Lettings Manager (Short Lets)
Rettie —Edinburgh
- Full-time
- Microsoft Word
- Microsoft Outlook
- Management
Quick apply
Sr. Product Manager - Market Data Feeds
Addepar —Edinburgh
- Remote
- Product management
- Agile
- AI
Quick apply
Senior Account Executive - AI Software Sales & professional services
MaxAccelerate —Edinburgh
- Full-time
- Remote
- Sales
- Business development
- Recruiting
Quick apply
Laboratory Manager
Eurofins UK Environment Testing —Livingston
- Full-time
- Continuous improvement
- Computer skills
- Training & development
- Annual leave
- Employee assistance programme
Quick apply
GIS Architect
Informed Solutions —Edinburgh
- Hybrid work
- Agile
- Leadership
- Communication skills
- Gym membership
- Referral programme
Quick apply
7d
Solutions Architect (Insurance) - Fully Remote
CoverGo —Edinburgh
- Full-time
- Remote
- English
- AWS
- Analysis skills
Quick apply
Senior Project Manager - Ports and Maritime
WSP —Edinburgh
- Part-time
- Hybrid work
- PMP
- Analysis skills
- Continuous improvement
- Flexitime
- Work from home
IT Manager, Commercial Applications
Dexcom —Edinburgh
- Full-time
- Salesforce
- Bachelor's degree
- Team management
Principal Geospatial Consultant
SLR Consulting —Edinburgh
- Full-time
- Business development
- Leadership
- Communication skills
- Annual leave
- Employee assistance programme
Renewable Design Team Leader
Sureserve —Livingston
- £32,000 - £35,000 a year
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
Technical Asset Manager (Wind)
BayWa r.e. —Edinburgh
- Full-time
- Customer service
- Engineering
- Data analysis skills
- Employee assistance programme
- Employee discount
Energy Yield Analyst
Public Sector Resourcing —Edinburgh
- Full-time
- Engineering
- Master's degree
- Annual leave
11d
Project Engineering Lead
Leonardo UK Ltd —Edinburgh
- £60,000 - £84,995 a year
- Full-time
- Hybrid work
- Continuous improvement
- Travel
- Leadership
- Flexible schedule
- Referral programme
Digital Solutions Analyst â€“ Trusted Research and Secure Innovation
Heriot Watt University —Edinburgh
- £37,694 - £47,389 a year
- Full-time
- Analysis skills
- Presentation skills
- Communication skills
- Annual leave
- Flexible schedule
5d
Senior Techno Functional Analyst EPM
Aberdeen —Edinburgh
- Full-time
- Hybrid work
- Communication skills
- Annual leave
- Employee discount
AI Solution Architect
Sky —Livingston
- Full-time
- Hybrid work
- Master's degree
- Presentation skills
- Agile
- Employee discount

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ServiceNow Business Analyst, Associate

BlackRock Investments -
Edinburgh

Apply Now

Job details

Benefits

Work from home

Qualifications

User stories
Requirement elicitation
IT service management
Business analysis
Process improvement
No experience needed
ServiceNow
Business requirements
Communication skills

Full job description

Location: Edinburgh, Scotland Team: Technology Product Job Requisition #: R260238 Date posted: Aug. 03, 2026

Job description

About this role

We are looking for a curious, collaborative ServiceNow Business Analyst to join our growing ServiceNow CoEI team. Our work exists where people, process, and technology converge, supporting teams across the enterprise to deliver effective, scalable ServiceNow solutions.

In this role, we work closely with business collaborators and technical teams to understand challenges, build requirements, and convert business needs into clear, actionable ServiceNow outcomes. You will play an important part in supporting continuous improvement initiatives while ensuring alignment with our ServiceNow platform strategy, standards, and ways of working.

Key Responsibilities

Partner with business groups and implementation teams to capture, clarify, and document requirements for ServiceNow improvements, integrations, and new capabilities
Transform business needs to functional requirements, user stories, and acceptance criteria
Ensure solutions align with ITSM processes, CSDM, CMDB standards, and ServiceNow guidelines
Build positive relationships with business users, product managers, developers, and delivery teams
Communicate clear, timely updates on progress, risks, and dependencies to technical and non‑technical audiences
Identify and recommend improvements to workflows, intake processes, and reporting
Support alignment between day‑to‑day BAU delivery and strategic platform objectives
Assist with test definition, UAT coordination, and validation to ensure solutions meet agreed requirements

Required experience

4+ years’ experience in Business Analysis or Enterprise Service Management
Hands‑on experience working with the ServiceNow platform and modules
A proven understanding of ITSM processes (Incident, Problem, Change, Request/Catalogue, Knowledge Management)
Confidence handling changing priorities in a dynamic environment
Strong written and verbal communication skills

Preferred experience (but not required)

ServiceNow Certified System Administrator (CSA) or Implementation Specialist
Familiarity with ITIL, CSDM, and CMDB guidelines
Experience supporting both BAU and strategic ServiceNow initiatives

Why join us

You will join a high‑impact team delivering enterprise‑scale ServiceNow capabilities, working at the intersection of technology, people, and process. The role offers the opportunity to contribute to the ongoing evolution of the ServiceNow platform and delivery practices, while collaborating with global teams and senior partners in a supportive and inclusive environment.

Our benefits

To help you stay energized, engaged and inspired, we offer a wide range of employee benefits including: retirement investment and tools designed to help you in building a sound financial future; access to education reimbursement; comprehensive resources to support your physical health and emotional well-being; family support programs; and Flexible Time Off (FTO) so you can relax, recharge and be there for the people you care about.

Our hybrid work model

BlackRock’s hybrid work model is designed to enable a culture of collaboration and apprenticeship that enriches the experience of our employees, while supporting flexibility for all. Employees are currently required to work at least 4 days in the office per week, with the flexibility to work from home 1 day a week. Some business groups may require more time in the office due to their roles and responsibilities. We remain focused on increasing the impactful moments that arise when we work together in person – aligned with our commitment to performance and innovation. As a new joiner, you can count on this hybrid model to accelerate your learning and onboarding experience here at BlackRock.

Guidance on AI use for candidates

At BlackRock, AI has long been part of how we work – enhancing decision-making, improving operations, and helping us deliver better outcomes for clients. We encourage candidates to use AI thoughtfully to learn, prepare, and work more effectively; but during our interview process, we want to focus on getting to know you through your own experiences, thinking, and judgment. To support you, we’ve provided guidance (opens in new window) on when and how to use AI during our hiring process so you can approach each step with confidence and showcase your best self.

About BlackRock

At BlackRock, we are all connected by one mission: to help more and more people experience financial well-being. Our clients, and the people they serve, are saving for retirement, paying for their children’s educations, buying homes and starting businesses. Their investments also help to strengthen the global economy: support businesses small and large; finance infrastructure projects that connect and power cities; and facilitate innovations that drive progress.

This mission would not be possible without our smartest investment – the one we make in our employees. It’s why we’re dedicated to creating an environment where our colleagues feel welcomed, valued and supported with networks, benefits and development opportunities to help them thrive.

To learn more about BlackRock, please visit Careers.BlackRock.com (opens in new window). We also encourage you to get to know us on LinkedIn (opens in new window), Instagram (opens in new window), YouTube (opens in new window), X (opens in new window), and TikTok (opens in new window).

BlackRock is proud to be an Equal Opportunity Employer. We evaluate qualified applicants without regard to age, disability, race, religion, sex, sexual orientation and other protected characteristics at law.

Job Requisition #
R260238

Apply Now

Refine Your Search

integration manager jobs in edinburgh

ServiceNow Business Analyst, Associate

HR Digital Senior Manager

RBC Brewin Dolphin – Commercial Inteligence Manager, Intermediaries

Senior Appian Development Consultant

Lettings Manager (Short Lets)

Sr. Product Manager - Market Data Feeds

Senior Account Executive - AI Software Sales & professional services

Laboratory Manager

GIS Architect

Solutions Architect (Insurance) - Fully Remote

Senior Project Manager - Ports and Maritime

IT Manager, Commercial Applications

Principal Geospatial Consultant

Renewable Design Team Leader

Technical Asset Manager (Wind)

Energy Yield Analyst

Project Engineering Lead

Digital Solutions Analyst â€“ Trusted Research and Secure Innovation

Senior Techno Functional Analyst EPM

AI Solution Architect

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