1st line support Work, Jobs in Scotland (with Salaries)

IT Support Technician
Brooklyn Travel —Glasgow
- Azure
- AWS
- SharePoint
Quick apply
IT Service Desk Analyst - Edinburgh
Anderson Strathern —Edinburgh
- Windows
- Microsoft Office
- Travel
International Recruitment and Conversion Coordinator
University of the West Scotland —Paisley
- £28,031 - £33,002 a year
- Full-time
- University
- Recruiting
- Annual leave
- Employee assistance programme
Public Health Intelligence Adviser (Evaluation)
NHS Scotland —Glasgow
- £52,845 - £61,466 a year
- Weekend availability
- Hybrid work
11d
Technical Engineer-2nd Line
Redsquid Communications —Glenrothes
- Full-time
- Remote
- Azure
- Microsoft Office
- SharePoint
Quick apply
Management Trainee - Aberdeen
SIXT —Aberdeen
- Full-time
- Hospitality
- Sales
- Customer service
- Annual leave
- Employee assistance programme
Quick apply
IT Field Engineer - Scotland
T-Tech —Edinburgh
- Full-time
- Hybrid work
- Analysis skills
- Continuous improvement
- Communication skills
Quick apply
5d
Infrastructure and Network Engineer
Waterstons Ltd —Glasgow
- £27,000 - £32,000 a year
- Weekend availability
- Hybrid work
- Employee assistance programme
- Sick pay
Teacher of Mathematics
School Talent —St. Andrews
- Maths
- University
- Education
Quick apply
Trainee Neurophysiology Clinical Scientist - Paediatric Neurophysiology Service
NHS Scotland —Glasgow
- £43,231 - £52,679 a year
- Full-time
- Hospital
- Bachelor's degree
- Paediatrics
- Annual leave
- Employee assistance programme
10d
Support Practitioner Buckie
Ark —Buckie
- £13.45 - £13.75 an hour
- Part-time
- Medication administration
- Annual leave
Site Manager
Cameron Drywall Contractors Ltd —Edinburgh
- From £40,000 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- Analysis skills
Quick apply
6d
Principal Teacher - Early Years (Kellands Schools)
Aberdeenshire Council —Inverurie
- £32,673 a year
- Temporary
- Experience working with children
- Teaching
Class Teacher (PE) - Cockenzie Primary School
East Lothian Council —Prestonpans
- £36,159 - £54,453 a year
- Call to connect
- School
- Teaching
2d
Vehicle Maintenance Technician
FedEx EU —Motherwell
- £21.70 an hour
- Full-time
- Free parking
- Employee assistance programme
Teacher of Biology - Preston Lodge High School
East Lothian Council —Prestonpans
- £36,159 - £54,453 a year
- Temporary
- School
- Teaching
2d
Head Teacher Banchory Primary School
Aberdeenshire Council —Banchory
- £87,810 a year
- Experience working with children
- Continuous improvement
- School
2d
Depute Head Teacher - Preston Tower Primary School
East Lothian Council —Prestonpans
- £74,154 a year
- Call to connect
- Management
- Experience working with children
- School
2d
Teacher of CDT - North Berwick High School
East Lothian Council —North Berwick
- £36,159 - £54,453 a year
- Call to connect
- Communication skills
- School
- Teaching
2d
1st Line IT Support Engineer (Microsoft 365 / Windows / Azure) – MSP – Hybrid Remote
Certum Ltd —Glasgow
- £25,500 - £29,000 a year
- Weekend availability
- Hybrid work
- Azure
- Microsoft Outlook
- Customer service
- Free parking
- Work from home
Quick apply
9d

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IT Support Technician

Brooklyn Travel -
Glasgow

Quick apply

Job details

Permanent

Qualifications

Microsoft Windows Server
Network administration
Technical troubleshooting
Desktop support
Cloud infrastructure
Driving Licence
Azure
Incident management
IIS
Stakeholder liaison
Disaster recovery
Microsoft Exchange
Network infrastructure
Firewall
DHCP
AWS
Computer hardware
SharePoint
Technical writing
Apache
Communication skills
Microsoft Azure

Full job description

An opportunity has arisen to join the IT Department for one of the UK’s leading travel groups. We are currently looking to recruit an IT Support Technician to be based between our Head Office in Glasgow and Ayr office, with travel to other business locations when required.

What will I be doing?

Providing 1st line support and resolving IT issues either remotely or on-site.

Administration and maintenance of active directory and group policies.

Administration and maintenance of shared files and folders.

Administration and maintenance of data and system backups and DR solutions ensuring protection and fit for purpose.

Ensure always the security and compliance of our network and infrastructure including backups, anti-virus, firewalls, remote access, etc.

Installing and configuring new laptops, desktops and VoIP phones.

Relocating computer hardware during desk and office moves.

Liaising with third party providers on support issues.

Administration and routine maintenance of all server hardware and infrastructure (cloud and on-prem) including physical and virtual servers, firewalls, switches, printers, network, patching, phones, etc.

Maintenance and continual improvement of user support documentation which includes writing articles on the self-help IT knowledge base and ensuring they are kept up to date.

Monitoring the infrastructure and responding to any outages that arise.

Troubleshooting server hardware and infrastructure problems.

Accept ownership for assigned incidents and own the end-to-end process keeping the user updated throughout.

Participation in on-call rota for business-critical issues.

What are the desired key skills and qualifications needed?

HND qualification in a relevant IT subject.

Basic understanding of Microsoft Server operating systems and their roles such as Active Directory, Group Policy, DHCP, DNS and IIS

Knowledge or understanding of Linux server operating system and server roles such as Apache, MySQL and Asterisk.

Basic knowledge of Cloud Services (Microsoft Azure, Exchange, SharePoint, OneDrive, In Tune and Amazon Web Services).

Strong IT Skills with an interest in technology.

Ability to solve problems with excellent verbal and written communication skills to provide step-by-step solutions to users.

Ability to react quickly whilst working under pressure and being able prioritise tasks effectively.

Able to work in a team or independently.

Anything else?

Full UK driving license with own car.

Experience in a similar role is not essential but would be an advantage.

Additional hours of work may be required, as determined by the needs of the business.

Company Overview

Brooklyn Travel Group is one of the UK's fastest-growing travel companies, bringing together a family of award-winning specialist travel brands under one umbrella. Since our formation in 2018, we've built a reputation for delivering exceptional holidays through world-class service and a commitment to quality at value-for-money prices. Our diverse portfolio includes some of the most respected names in specialist travel, from Stewart Travel - our flagship Scottish agency chain crowned UK's Best High Street Travel Agency for three consecutive years - to luxury specialists like Villa Select and Destinology, alongside cruise experts CruiseKings and Scotland's Cruise Centre, golf holiday specialists GolfKings, USA and Canada travel experts North American Travel Service and My Canada Trips, Canterbury Travel (the UK's leading Lapland holiday provider) and flights specialists Faremine. With over 120,000 passengers traveling with our brands annually, Brooklyn Travel Group offers an exciting opportunity to be part of a dynamic, growing organization that's making a real impact in the travel industry through specialist expertise and award-winning service excellence.

Quick apply

Refine Your Search

1st line support jobs in scotland

IT Support Technician

IT Service Desk Analyst - Edinburgh

International Recruitment and Conversion Coordinator

Public Health Intelligence Adviser (Evaluation)

Technical Engineer-2nd Line

Management Trainee - Aberdeen

IT Field Engineer - Scotland

Infrastructure and Network Engineer

Teacher of Mathematics

Trainee Neurophysiology Clinical Scientist - Paediatric Neurophysiology Service

Support Practitioner Buckie

Site Manager

Principal Teacher - Early Years (Kellands Schools)

Class Teacher (PE) - Cockenzie Primary School

Vehicle Maintenance Technician

Teacher of Biology - Preston Lodge High School

Head Teacher Banchory Primary School

Depute Head Teacher - Preston Tower Primary School

Teacher of CDT - North Berwick High School

1st Line IT Support Engineer (Microsoft 365 / Windows / Azure) – MSP – Hybrid Remote

I want to receive the latest job alerts for 1st line support in scotland

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