3rd line support Work, Jobs in Bristol, Bst (with Salaries)

IT Service Desk Analyst
BTL IT Solutions Ltd. —Patchway
- £26,000 - £29,000 a year
- Full-time
- Maintenance
- Windows
- Microsoft Office
- Free parking
Quick apply
Vacancy 1: Escalations Technician – 2nd/3rd Line Duties
EvolvIT —Bristol
- Computer networking
- SharePoint
- In-person
1st Line IT Support Technician
CCSW LTD —Cardiff
- £26,000 - £28,000 a year
- Full-time
- Hybrid work
- Travel
- In-person
- Communication skills
- Annual leave
- Work from home
Quick apply
2d
Customer Service Adviser
Pelican —Bristol
- Full-time
- Communication skills
- Annual leave
- Referral programme
9d
Business Development Manager
Business West —Bristol
- £40,000 - £45,000 a year
- Full-time
- Hybrid work
- CRM software
- Business development
- Negotiation
- Free parking
- Health & wellbeing programme
Quick apply
10d
Technical Supervisor
CBRE —Bristol
- Full-time
- Customer service
- Team management
- Computer skills
10h
Design Engineer
M Group —Bristol
- Remote
- Annual leave
- Employee assistance programme
Civil Project Engineer
M Group —Caldicot
- Communication skills
- Annual leave
- Employee assistance programme
Quality Systems Lead
Kerry —Bristol
- Full-time
- English
- Communication skills
Senior Surveyor
JLL —Bristol
- Management
- Mentoring
- Organisational skills
Social Care Hub Co-ordinator (EHCP Hub Lead)
Bristol City Council —Bristol
- £47,181 - £50,269 a year
- Full-time
- Hybrid work
- Annual leave
- Flexitime
9d
Senior Procurement Manager
M Group —Newport
- Hybrid work
- Continuous improvement
- Contracts
- Annual leave
1d
Managing Quantity Surveyor
M Group —Bristol
- Microsoft Powerpoint
- Microsoft Word
- Analysis skills
- Annual leave
- Employee assistance programme
1d
Senior Infrastructure Engineer (Windows & VDI)
Thorn SDS Ltd —Corsham
- £65,000 - £75,000 a year
- Full-time
- Communication skills
- Annual leave
- Life insurance
Quick apply
7d
Senior Scientist - In Vitro Biology
Charles River Laboratories —Portishead
- Full-time
- Hybrid work
- Doctoral degree
- Laboratory experience
- Master's degree
- Employee discount
Fraud Prevention Associate
V12 Retail Finance —Cardiff
- £25,000 a year
- Hybrid work
- Customer service
- Communication skills
Senior Network Engineer
Thorn SDS —Corsham
- £65,000 - £75,000 a year
- Full-time
- Communication skills
- Annual leave
- Life insurance
7d
Radio Systems Engineer
NECSWS —Chippenham
- Overtime
- Annual leave
Quick apply
Office Manager
Head Office —Bristol
- £38,000 - £40,000 a year
- Full-time
- Hospitality
- Bar
- Microsoft Office
Quick apply
11d
HR Advisor - Bath
YMCA Brunel Group —Bath
- £34,000 a year
- Full-time
- Management
- Human resources
- In-person
Quick apply

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IT Service Desk Analyst

BTL IT Solutions Ltd.
Patchway

Quick apply

Job details

Full-time
£26,000 - £29,000 a year

Benefits

Free parking
Discounted or free food
Company events
On-site parking

Qualifications

Desktop support
Customer service call handling
Inbound customer enquiry call handling
SCCM
Software deployment
Incident queue management
Ticket management
Maintenance
Microsoft Office Suite
Windows
Microsoft Office
VoIP
Computer hardware
Network support
Customer support
A Level
Active Directory

Full job description

1st and 2nd line Service Desk Engineer at our Bluechip FTSE 100 Aerospace customer.

This job is a good opportunity to support a corporate enterprise, in an extremely interesting high tech manufacturing environment.

We at BTL IT Solutions pride ourselves in the quality and delivery of our services, the successful candidate must share our passion for this pride. Customer focus is absolutely key to our success.

Based in our customer's cutting edge R&D facility at Filton, Bristol. This role will provide opportunities to be at the heart of enabling new technologies for the wider Aerospace industry.

The role will involve:

Answering calls and triaging all types of tickets at a first line level.
Providing second line support for:
Windows 11
Office
Microsoft Teams
Hardware maintenance through a 3rd party (warranty)
Mimecast Email Archiving System
Active directory administration
Change Control of the desktop environment
Management and resolution of calls using the customer's service management package
Deploying software via SCCM Remote support through RDP, SCCM Remote control, Teams and Dameware.
VOIP support
Deployment of desktops and laptops to new and existing users
Patching and 1st line network support

Initial interviews will be conducted via video conference, followed by a face to face interview.

There will be an initial 3 month probation period for the successful candidate.

Job Type: Full-time

Pay: £26,000.00-£29,000.00 per year

Benefits:

Company events
Discounted or free food
Free parking
On-site parking

Application question(s):

Are you free from a criminal record and willing to be security cleared to the level of UK BPSS?

Education:

A-Level or equivalent (preferred)

Experience:

IT Support: 2 years (preferred)

Work authorisation:

United Kingdom (required)

Work Location: In person

Quick apply

Refine Your Search

3rd line support jobs in bristol, bst

IT Service Desk Analyst

Vacancy 1: Escalations Technician – 2nd/3rd Line Duties

1st Line IT Support Technician

Customer Service Adviser

Business Development Manager

Technical Supervisor

Design Engineer

Civil Project Engineer

Quality Systems Lead

Senior Surveyor

Social Care Hub Co-ordinator (EHCP Hub Lead)

Senior Procurement Manager

Managing Quantity Surveyor

Senior Infrastructure Engineer (Windows & VDI)

Senior Scientist - In Vitro Biology

Fraud Prevention Associate

Senior Network Engineer

Radio Systems Engineer

Office Manager

HR Advisor - Bath

I want to receive the latest job alerts for 3rd line support in bristol, bst

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