Technical support manager Work, Jobs in London (with Salaries)

Technical Support Manager - EMEA
Sigma Computing —London
- Full-time
- Management
- SQL
- AWS
Quick apply
Humanitarian Response & Technical Support Team Leader
CAFOD —London
- £48,225 - £52,080 a year
- Spanish
- Management
- Travel
Quick apply
4d
IT Support Team Lead
Inizio —London
- Analysis skills
- Team management
- Agile
Senior Technical Account Manager
Integral Ad Science UK Ltd. —London
- Data analysis skills
- English
- SQL
Quick apply
Customer Success Manager
RELX —Farringdon
- Full-time
- Organisational skills
- IT
- AI
- Flexible schedule
10d
IT Support Team Leader
Stonebridge Mortgage Solutions Limited —Basildon
- Full-time
- Windows
- Supervising experience
- Mentoring
- Employee assistance programme
- Employee discount
Quick apply
7d
Commercial Enablement Manager EMEA
Cytiva —Little Chalfont
- Full-time
- Salesforce
- Bachelor's degree
- Travel
- Annual leave
Customer Product Trainer & Content Manager (SaaS / FinTech - Hybrid
Wealth Dynamix —London
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Azure
- Continuous improvement
- Work from home
Quick apply
12d
Coach - Data Driven Professional/Data Driven Leader
Corndel —London
- Remote
- Microsoft Powerpoint
- Microsoft Word
- Google Suite
7d
Managed Services - First Line Support Team Lead
HSO Group B.V. —London
- Weekend availability
- Azure
- Customer service
- Organisational skills
Quick apply
5d
VIP Service Desk Support (Lead I - IT Asset Management)
UST —London
- Azure
- Computer Science
- Bachelor's degree
1d
Design Engineer/Project Manager for ICT Structured Cabling, Cabling Infrastructure Technology
Amazon UK Services Ltd. —London
- Full-time
- Microsoft Word
- AutoCAD
- Microsoft Excel
14d
Office Manager
5Tel —Woodford Green
- Up to £28,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Employee discount
Quick apply
5d
Senior Manager, Sales, Events & Group Housing Specialist, D+TT EMEA (FTC)
Marriott International, Inc —London
- Full-time
- Microsoft Powerpoint
- Sales
- Hotel
19h
IT Service Desk Manager
APCOA PARKING (UK) LTD —Uxbridge
- £50,000 a year
- Hybrid work
- Analysis skills
- Computer networking
- IT
- Annual leave
- Employee discount
Quick apply
Help Desk Manager
Audley —London
- £50,000 a year
- Hybrid work
- Microsoft Word
- Azure
- Microsoft Outlook
- Employee assistance programme
- Employee discount
4d
Technical Account Manager (TAM)
Trading Technologies —London
- Full-time
- Hybrid work
- SQL
- Computer networking
- In-person
- Annual leave
- Gym membership
Integration Support Manager
LoopMe —London
- Hybrid work
- SQL
- JavaScript
- Communication skills
- Annual leave
Quick apply
10h
Technical Account Manager, Enterprise Support, WWPS-UKGI
AWS EMEA SARL (UK Branch) —London
- Full-time
- AWS
- Leadership
Technical Lead, Professional Services
Cvent —London
- Weekend availability
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Software troubleshooting
- Work from home

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Technical Support Manager - EMEA

Sigma Computing -
London

Quick apply

Job details

Full-time

Qualifications

Data modelling
Management
Business intelligence
Spark
Google Cloud Platform
SQL
AWS
Redshift
SaaS
AI
Communication skills
Python

Full job description

About the role:

We are looking for a technically skilled, self-motivated, customer-focused manager to lead a team of high energy Support Engineers. In this role you will be responsible for hiring, developing and mentoring team members as well as delivering against key performance metrics. You'll lead process improvements for customer and partner growth, retention, and excellence, while fostering individual contributions and driving cross-functional projects that spark innovation and collaboration. You need to be comfortable working in a fast paced environment and continuously challenge the team to step outside their comfort zone.

What you will be doing:

Become a product expert. We are a data driven group and expect you to become fully proficient in Sigma.
Lead a team of exceptional product experts providing the Sigma user base with an excellent customer experience.
Hire, develop and train a strong team of Support Engineers on an ongoing basis.
Collaborate with cross-functional groups - Engineering, Design, Product, Customer Success, Sales and Marketing ensuring delivery of a great customer experience.
Manage and develop a strategy toward key metrics: CSAT, Initial Response (IR), SLA, Time to Resolution (TTR).
Continuously refine processes to optimize efficiency, elevating customer support operations.
Uncover golden insights within Support data, translating them into actionable strategies for continuous improvement.
Develop a reputation for excellence, high credibility and integrity with peers across the org.

Qualifications we are looking for:

Experience supporting data platforms in an enterprise environment and 2+ years in a people management role.
Computer Science fundamentals. Strong domain expertise in databases and business intelligence.
Comfortable with CDW environment/concepts.
Proficient in SQL and data modeling concepts.
A proven track record of building trust with customers and bringing issues to resolution quickly.
Are curious, love to learn and to dig into new technologies and can pick them up quickly.
Excellent verbal and written communication skills.

Highly Desirable Skills & Experiences

Managed a team supporting a SaaS product.
Experience working with Snowflake, Redshift, BigQuery.
Knowledge of GCP, AWS.
Startup experience.

About us:

Sigma is the AI Apps and agentic analytics platform built on the cloud data warehouse. Business and technical teams use Sigma to explore live data, build intelligent applications, and automate critical workflows all without moving data or breaking governance. Sigma supports a spreadsheet interface, SQL, Python, and native AI in a single governed workspace, giving every team the speed to act and IT the control to scale. Sigma is trusted by more than 2,000 customers, including AMD, Duolingo, Colgate-Palmolive, and JPMorgan Chase.

Sigma announced its $80M in Series E financing in May 2026. The round was led by Princeville Capital, with new strategic investors Databricks Ventures, ServiceNow Ventures, and Workday Ventures participating alongside returning investors Altimeter Capital, Avenir Growth Capital, D1 Capital Partners, K5 Global, NewView Capital, Spark Capital, Sutter Hill Ventures, and XN. This milestone follows Sigma reaching $200M in annual recurring revenue in April 2026, with more than 100% year-over-year growth and 1.1 million new active users added in the latest fiscal year.

Come join us!

Benefits For Our Full-Time Employees:

Equity
Generous health benefits
Flexible time off policy. Take the time off you need!
Paid bonding time for all new parents
Traditional and Roth 401k
Commuter and FSA benefits
Lunch Program
Dog friendly office

Sigma is an equal opportunity employer. We are committed to building a smart and strong team regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, veteran, or any other protected status. We look forward to learning how your experience can enable all of us to grow.

Note: We have an in-office work environment in all our offices in SF, NYC, London and Sydney.

Our Privacy Practices

When you submit a job application on this site, Sigma processes your personal data for the purposes of evaluating your candidacy for employment at Sigma and as otherwise needed throughout the recruitment and hiring process. Please review Sigma's Candidate Privacy Notice for more details. Please note that your personal data may be transferred to a country other than the one in which it was provided (including to the USA, the UK, and Canada, Australia).

Sigma's use of AI

This hiring process utilizes artificial intelligence tools to assist in candidate screening and assessment. Our AI tools are designed to complement, not replace, human decision-making.

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Refine Your Search

technical support manager jobs in london

Technical Support Manager - EMEA

Humanitarian Response & Technical Support Team Leader

IT Support Team Lead

Senior Technical Account Manager

Customer Success Manager

IT Support Team Leader

Commercial Enablement Manager EMEA

Customer Product Trainer & Content Manager (SaaS / FinTech - Hybrid

Coach - Data Driven Professional/Data Driven Leader

Managed Services - First Line Support Team Lead

VIP Service Desk Support (Lead I - IT Asset Management)

Design Engineer/Project Manager for ICT Structured Cabling, Cabling Infrastructure Technology

Office Manager

Senior Manager, Sales, Events & Group Housing Specialist, D+TT EMEA (FTC)

IT Service Desk Manager

Help Desk Manager

Technical Account Manager (TAM)

Integration Support Manager

Technical Account Manager, Enterprise Support, WWPS-UKGI

Technical Lead, Professional Services

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