Technology analyst Work, Jobs in Glasgow, Sct (with Salaries)

Technical Support Analyst
E-Max Systems —East Kilbride
- Up to £26,000 a year
- Full-time
- Customer service
- ERP systems
- No experience needed
Quick apply
10d
Sonata Application Support Analyst
Royal London —Glasgow
- Hybrid work
- SQL
- Continuous improvement
- Agile
- Annual leave
Technical Analyst
NTT Data UK —Glasgow
- Analysis skills
- Communication skills
Atlassian Support Analyst
Weir Group —Glasgow
- Full-time
- Analysis skills
- Travel
- Agile
Associate Controls Analyst (Defence)
AECOM —Glasgow
- Full-time
- Hybrid work
- PMP
- Engineering
- Data analysis skills
Financial Systems Analyst
Aurum Card Technologies —Glasgow
- £3,750 - £5,000 a month
- Full-time
- Microsoft Excel
- ERP systems
- Analysis skills
- Employee stock purchase plan
Quick apply
12d
Clinical Systems Analyst
Optomatica Automation Solutions Ltd —Glasgow
- £2,411 - £3,000 a month
- Full-time
- System design
- Analysis skills
- IT
Quick apply
1d
Head of AI & Analytics
OFGEM —Glasgow
- £63,443 - £86,547 a year
- Full-time
- Hybrid work
- Azure
- SQL
- Presentation skills
- Annual leave
- Flexible schedule
1d
Fullstack Developer
Barclays —Glasgow
- Java
- AWS
- Continuous improvement
BUSINESS ANALYST
Capgemini Sogeti —Glasgow
- Hybrid work
- AWS
- Analysis skills
- Agile
9d
Cyber Security Analyst - Tier 1
Pragma —Glasgow
- Weekend availability
- Hybrid work
- Azure
- Windows
- Analysis skills
- Annual leave
- Employee discount
Service Desk Manager
OFGEM —Glasgow
- £52,397 - £62,699 a year
- Full-time
- Hybrid work
- Presentation skills
- IT
- Leadership
- Annual leave
- Flexible schedule
Cyber Security Analyst - Tier 1
Gamma —Glasgow
- Weekend availability
- Hybrid work
- Azure
- Windows
- Analysis skills
- Annual leave
- Employee discount
Quick apply
Project Controls Analytics Consultant (Defence)
AECOM —Glasgow
- Full-time
- Hybrid work
- Microsoft Excel
- PMP
- Engineering
Financial Data Analyst
LendInvest —Glasgow
- Hybrid work
- Microsoft Excel
- SQL
- Financial services
- Employee assistance programme
- Employee discount
9d
Technical PMO- Glasgow
FDM Group —Glasgow
- Hybrid work
- PMP
- Data analysis skills
- Project management
- Annual leave
Technical Business Analyst, Supervision (Insurance, Funds and Corporate Authorisations) Department
Bermuda Monetary Authority —Hamilton
- Azure
- DevOps
- Master's degree
10d
IFC - Data Scientist
Barclays —Glasgow
- AWS
- Machine learning
- Continuous improvement
Join the Growing Cyber Security Practice at Methods
Methods Business and Digital Technology —Glasgow
- Full-time
- Hybrid work
- Annual leave
- Employee assistance programme
Quick apply
Investment Proposition Oversight Analyst
M&G plc —Stirling
- Full-time
- Hybrid work
- Analysis skills
- Financial services
- Communication skills
- Annual leave
4d

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Technical Support Analyst

E-Max Systems
East Kilbride

Quick apply

Job details

Permanent | Full-time
Up to £26,000 a year
10 days ago

Qualifications

Crystal Reports
Customer service
ERP systems
No experience needed
Technical support
SQL
TeamViewer
IT
Linux
Application support
Communication skills
Help desk

Full job description

Tier 1 Support Analyst - OFFICE BASED

Company: E-Max Systems Ltd
Location: Office-based – Suite 17/18, Arx House, James Watt Avenue, East Kilbride, G75 0QD
Working Hours: Monday to Friday, 09:00 – 17:00

About E-Max
E-Max Systems is a leading provider of ERP business software solutions for small to medium-sized companies. Throughout our 28-year history, we have provided successful solutions to hundreds of clients in manufacturing, engineering, and associated industries.

We develop, deliver and support our software solutions from our three office locations across the UK and Australia. Our team of experienced Analysts, product specialists and developers are focused on helping our customers achieve a competitive advantage through the power of our software and industry expertise.

Due to expansion, an exciting opportunity has arisen for someone new to join our team.

As a Support Analyst, you will be the first point of contact for customers seeking technical assistance. Your role will be to provide basic troubleshooting and support for our ERP solutions, assisting users with common issues, escalating more complex cases, and ensuring a smooth user experience. This position is ideal for someone with strong problem-solving skills, effective communication, and a genuine interest in technology and customer service.

What we are looking for
E-Max Systems is looking to expand our Support Desk with the addition of a Tier 1 Support Analyst. This role is ideal for someone who enjoys problem-solving, communicating with users, and working as part of a fast-paced support team.

Key Responsibilities

Inbound and outbound call handling
Managing incoming support tickets, including creation, escalation, and closure
Handling live chat queries throughout the day in tandem with calls and ticket management
Escalating internal tickets via dedicated channels (Microsoft Teams)
Providing first-line support to customers in a professional and timely manner

Required Skills & Experience

IT literate with a strong interest in technology
Experience working within a support or service desk environment
Ability to pickup software quickly
Strong verbal and written communication skills (phone, email, Teams, and live chat)
A hard-working, self-motivated individual
A team player who understands the importance of communication
Ability to follow direction and processes from management

Desirable skills (But Not Essential)

The following experience is not required, but would be beneficial:

SQL
Linux
Crystal Reports
ERP system experience

Provided

Laptop
Headset
ERP System Training

Benefits

Lunch provided every second Friday
Water / Coffee & Tea / Breakfast provided daily
Company-wide Activities and Socials three times a year
Onsite electric vehicle charging available

Why Join E-Max Systems?

Office-based role in East Kilbride
Supportive team environment
Opportunity to grow and develop within an established IT support function

If you’re motivated, reliable, and looking to build or continue your career in IT support, we’d love to hear from you.
Contact: Drew McNamara (Operations Director)
Email: [email protected]

Job Types: Full-time, Permanent

Pay: Up to £26,000.00 per year

Work Location: In person

Quick apply

Refine Your Search

technology analyst jobs in glasgow, sct

Technical Support Analyst

Sonata Application Support Analyst

Technical Analyst

Atlassian Support Analyst

Associate Controls Analyst (Defence)

Financial Systems Analyst

Clinical Systems Analyst

Head of AI & Analytics

Fullstack Developer

BUSINESS ANALYST

Cyber Security Analyst - Tier 1

Service Desk Manager

Cyber Security Analyst - Tier 1

Project Controls Analytics Consultant (Defence)

Financial Data Analyst

Technical PMO- Glasgow

Technical Business Analyst, Supervision (Insurance, Funds and Corporate Authorisations) Department

IFC - Data Scientist

Join the Growing Cyber Security Practice at Methods

Investment Proposition Oversight Analyst

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