Network operations engineer Work, Jobs in Edinburgh (with Salaries)

InfraOps Network Engineer II, Operations Management Center (OMC)
Amazon UK Services Ltd. —Edinburgh
- Full-time
- Project management
- Continuous improvement
- Computer networking
1d
ITS Network Eng I (OMC) - L4, Operations Management Center (OMC), OMC
Amazon UK Services Ltd. —Edinburgh
- Full-time
- Project management
- Continuous improvement
- Computer networking
IT Support Engineer
Br-dge —Edinburgh
- Full-time
- Hybrid work
- Windows
- Travel
- Scripting
- Employee assistance programme
- Life insurance
Quick apply
1d
UK Sr Process Engineer Amazon Logistics, Amazon Logistics
Amazon UK Services Ltd. —Edinburgh
- Full-time
- AutoCAD
- Microsoft Excel
- Microsoft Outlook
Quality Engineer
Leonardo UK Ltd —Edinburgh
- £38,000 - £48,000 a year
- Full-time
- Hybrid work
- Communication skills
- Flexible schedule
- Referral programme
Systems Test Engineer
Leonardo UK Ltd —Edinburgh
- £31,253 - £47,000 a year
- Full-time
- Hybrid work
- Presentation skills
- No degree
- Travel
- Flexible schedule
- Referral programme
AI/ML - Platform Engineering, Associate
BlackRock Investments —Edinburgh
- Hybrid work
- Java
- APIs
- Agile
- Work from home
Civil Engineer - Scotland
Tetra Tech —Edinburgh
- Hybrid work
- AutoCAD
- Civil engineering
- Engineering
Electrical Design Engineer - Hazardous Environments
RSE —Edinburgh
- Engineering
- Electrical Engineering
- Employee discount
Dedicated Solution Service Engineer (DSSE)
Corero —Edinburgh
- Computer Science
- Sales
- Customer service
- Annual leave
- Life insurance
2d
Development Technology Lead, Assistant Vice President
State Street —Edinburgh
- Full-time
- Oracle
- Computer Science
- SQL
O&M Project Engineer
OEG Energy Group —Edinburgh
- Full-time
- Engineering
- Maintenance
- Project management
14d
Test Development Engineer
Raytheon —Glenrothes
- Weekend availability
- Engineering
- Microsoft Office
- Project management
- Sick pay
2d
Project Engineering Lead
Leonardo UK Ltd —Edinburgh
- £60,000 - £84,995 a year
- Full-time
- Hybrid work
- System design
- Travel
- Leadership
- Flexible schedule
- Referral programme
Join AECOM's Growing Ground Engineering Team!
AECOM —Edinburgh
- Full-time
- Hybrid work
- Engineering
- Master's degree
- Bachelor's degree
MK0 Lead Systems Engineer
Leonardo UK Ltd —Edinburgh
- £59,500 - £75,000 a year
- Full-time
- Hybrid work
- System design
- No degree
- Leadership
- Flexible schedule
- Referral programme
Lead Supportability Engineer
Leonardo UK Ltd —Edinburgh
- £59,400 - £75,000 a year
- Full-time
- Hybrid work
- Engineering
- Microsoft Office
- Mentoring
- Flexible schedule
- Referral programme
Civil Engineer
Mott MacDonald —Edinburgh
- Full-time
- Engineering
- Travel
- Annual leave
Lead Information Security Analyst, GRC
Cirrus Logic —Edinburgh
- Full-time
- Hybrid work
- Analysis skills
- Bachelor's degree
- AI
- Work from home
Head of Supply Chain & Strategic Partnerships
Exergy3 —Edinburgh
- Full-time
- Hybrid work
- Bachelor's degree
- No degree
- Contracts
- Annual leave
Quick apply

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InfraOps Network Engineer II, Operations Management Center (OMC)

Amazon UK Services Ltd. -
Edinburgh

Apply Now

Job details

Full-time
1 day ago

Qualifications

TCP
OSPF
DHCP
Project management
Continuous improvement
BGP
Routing protocols
Computer networking
DNS
Telecommunication
MPLS
IP networking
Linux
TCP/IP
Root cause analysis
Network engineering

Full job description

DESCRIPTION

We are looking to hire a highly motivated, best-in-class OMC Network Engineer to join our growing team within Corporate Infrastructure Services. The positions responsibilities involve operational support and maintenance of infrastructure hardware, configuration and network connectivity for corporate offices. The OMC Network Engineer will work closely with both internal customers, on-prem engineers and service owners to provide Tier II support for large scale, enterprise class networks, AV and Print Services. They will be highly competent in all aspects of troubleshooting and maintaining infrastructure hardware, software, and connectivity. This position will serve as a point of escalation and coaching for Tier 1 engineers and works with minimum supervision to drive and deliver operational changes focused on infrastructure services. OMC Network Engineers are expected to work with established best practices to refine operational procedures, solve issues that go beyond standard operational procedures and configurations, coach Tier I engineers, and constantly think proactively and innovatively. The desire and ability to work in an ambiguous, collaborative environment is essential for success.

Key job responsibilities
Core Incident Management: Troubleshoot and resolve incoming incidents related to office infrastructure (AV, Print & Network) within defined target times, using judgment to determine if an incident requires troubleshooting or routing to a service manager team, working with team members and cross-functional partners to deliver solutions. Use runbooks and technical judgment to determine the scope and severity of incidents, involving stakeholder teams as necessary and escalating roadblocks and risks when needed while learning best practices for operations. Correlate concurrent incidents related to a common root cause and aggregate them into a single parent incident. Make trade-offs between time and resources when managing incidents, balancing multiple priorities in a fast-paced operational environment

Technical Troubleshooting & Vendor Coordination: Coordinate with Internet Service Providers (ISPs), telecom carriers, and infrastructure stakeholder to troubleshoot circuit issues, connectivity problems, and network outages. Document incidents clearly and concisely, contributing to troubleshooting guides and operational procedures that improve team efficiency.

Communication & Reporting: Effectively communicate regarding office infrastructure health trends as they happen
Participate in Major incident bridges, providing telemetry and driving resolution.
Provide verbal and written summaries of events, incidents and problems to leadership teams, communicating technical issues and resolutions

Continuous Improvement & Knowledge Sharing: Contribute to operational excellence by identifying process improvements, documenting lessons learned, supporting root cause analysis, and advocating for continuous improvement in office customer experience. Train new team members on network troubleshooting procedures, incident management workflows, and OMC operational processes.

Operational Requirements: Work in a 24/7/365 follow-the-sun operational model, providing support across multiple time zones and maintaining shift flexibility. Handle on-call support during off-business hours

About the team
Operations Management Center (OMC) within IT Services is the primary point of triage for corporate incidents across Network, Print, and AV (Audio Visuals) infrastructure systems. Triaging is a critical process enabling correlation, alerting, and engagement to reduce infrastructure down time. Our responsibility is to process incoming volumes by adhering to Standard Operating Procedures (SOPs), dispatching, triaging, resolving issues, or escalating to cross-functional teams or higher tiers of support, following a 24/7/365 follow-the-sun model.

BASIC QUALIFICATIONS

Experience as a network engineer with deployments for large-scale networks in a corporate environment and hands-on experience in physical infrastructure installations including hardware integration, racking, and cabling
Experience with physical layer technologies
Experience in at least one infrastructure tech domain (e.g. networking, storage, server, OS Windows/Linux platforms)
Experience with IP networking fundamentals and TCP/IP, UDP, DNS & DHCP
Experience in internet routing protocols and concepts: TCP/IP, BGP, MPLS, ISIS and/or OSPF
Experience in network administration
Experience in project management at enterprise level
Work in a 24/7 environment

PREFERRED QUALIFICATIONS

Experience in networking
Experience solving problems with technology in the Telecommunications industry

Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Apply Now

Refine Your Search

network operations engineer jobs in edinburgh

InfraOps Network Engineer II, Operations Management Center (OMC)

ITS Network Eng I (OMC) - L4, Operations Management Center (OMC), OMC

IT Support Engineer

UK Sr Process Engineer Amazon Logistics, Amazon Logistics

Quality Engineer

Systems Test Engineer

AI/ML - Platform Engineering, Associate

Civil Engineer - Scotland

Electrical Design Engineer - Hazardous Environments

Dedicated Solution Service Engineer (DSSE)

Development Technology Lead, Assistant Vice President

O&M Project Engineer

Test Development Engineer

Project Engineering Lead

Join AECOM's Growing Ground Engineering Team!

MK0 Lead Systems Engineer

Lead Supportability Engineer

Civil Engineer

Lead Information Security Analyst, GRC

Head of Supply Chain & Strategic Partnerships

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