Remote working Work, Jobs in Sheffield, Eng (with Salaries)

Customer Services Consultant (Holiday Travel)
Leger Shearings Group —Rotherham
- £26,000 a year
- Weekend availability
- Remote
- Customer service
- Communication skills
- Annual leave
Customer Success Manager
Mindbody —Sheffield
- Remote
- Sales
- Bachelor's degree
- No degree
Quick apply
Front of House Team
Pub & Social - BRA_202 —Wickersley
- Part-time
- Remote
- Serving
- Bar
- Customer service
- Employee assistance programme
- Employee discount
Quick apply
Sales Development Representative
ClickView —Doncaster
- Full-time
- Remote
- Sales
- Communication skills
- Employee assistance programme
- Employee discount
Quick apply
CYP Resource Programme Lead
Change Grow Live —South Yorkshire
- £45,583.51 - £50,128.89 a year
- Remote
- Research
- Leadership
- Communication skills
- Annual leave
- Employee assistance programme
13d
Project Manager - UK
Mindbody —Sheffield
- Remote
- Microsoft Powerpoint
- Spanish
- PMP
Quick apply
11d
Study Programme Tutor - Employability Tutor
Central YMCA —Doncaster
- £27,000 a year
- Full-time
- Remote
- English
- Education
- Organisational skills
- Annual leave
- Employee assistance programme
Volunteer Administration Support
Change Grow Live —Worksop
- Remote
- Communication skills
Business Development Manager (BDM) - Rotherham - Circa 41k Package- 53k OTE Uncapped
Yell Ltd —Rotherham
- £35,875 a year
- Full-time
- Remote
- Microsoft Outlook
- Presentation skills
- Negotiation
- Referral programme
Quick apply
Letting Agent
The Letting Experts —Chesterfield
- £70,000 - £100,000 a year
- Remote
Quick apply
Associate Team Leader
Minster Law —Wakefield
- £60,000 - £75,000 a year
- Full-time
- Remote
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Commercial Property Agent
The Commercial Property Experts —Sheffield
- £75,000 - £125,000 a year
- Remote
Quick apply
AI Software Engineer
BGBx —Sheffield
- £65,000 - £75,000 a year
- Remote
- Azure
- Master's degree
- JavaScript
- Annual leave
- Life insurance
Quick apply
Serious Injury - Grade C Fee Earner
Minster Law —Wakefield
- £33,280 - £42,000 a year
- Remote
- Microsoft Excel
- Travel
- Organisational skills
Technical Sales Expert - UK&Ireland (f/m/d)
Plansee Group —Sheffield
- Full-time
- Remote
- Sales
- English
- Microsoft Office
Business Development Manager (BDM) - Pontefract- Circa 41k Package - 53k OTE Uncapped
Yell Ltd —Pontefract
- £35,875 a year
- Full-time
- Remote
- Microsoft Outlook
- Presentation skills
- Negotiation
- Referral programme
Quick apply
External Quality Auditor
SGS —Buxton
- Full-time
- Remote
- Master's degree
- Travel
- Business
- Annual leave
Quick apply
Catastrophic Injury - Team Leader
Minster Law —Wakefield
- £70,000 - £90,000 a year
- Remote
- Mentoring
- Leadership
- Annual leave
Lead Programmer
Cast Iron Games —Wakefield
- Remote
- C++
- APIs
- Leadership
- Annual leave
- Employee assistance programme
Earthworks Technician
SOCOTEC UK & Ireland —Doncaster
- Full-time
- Remote
- Training & development
- Communication skills
- Time management
- Employee assistance programme
- Employee discount
Quick apply
13d

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remote working jobs near sheffield, eng

Customer Services Consultant (Holiday Travel)

Leger Shearings Group -
Rotherham

Apply Now

Job details

Full-time
£26,000 a year

Benefits

Annual leave

Qualifications

Customer service
Communication skills

Full job description

Job Advert

Join our Award Winning Holiday travel team as a Customer Services Advisor!

Established for nearly 40 years, the Leger Shearings Group is the leading provider of escorted holidays across UK, Europe and worldwide by luxury coach, air, & cruise. We're really growing, and due to this success, we're now looking to expand our award winning team! As a Customer Services Advisor, you will support our close knit contact center to deliver a customer focused service for our customers. Handling all queries and acting as a first point of contact, you will provide great service which puts the customer at the heart of what you do. Based at our Rotherham Head Office, You'll work an average of 37.5 hours a week on a rota basis across our Customer Contact Centre opening hours (Mon - Fri 9am - 8pm, Sat 9am - 5pm and Sun 10am - 4pm). This will include some weekends (normally 1 in 3).

This opportunity is based on site and is not suitable for candidates seeking to work remotely.

Why Join Us?

30 days annual leave including public holidays, plus an extra day per year of service up to 33 days in total!
Your Birthday and Christmas Eve as an additional paid holiday!
£1580 for you and your partner towards one of our Leger or Shearings holidays every year!
The opportunity to purchase up to 5 additional holiday days!
Development opportunities through our LSG Scholarship Scheme!

Your Key Responsibilities

Handle and resolve customer queries in a timely and professional manner, ensuring adherence to company policies and procedures.
Serve as the primary point of contact for customers, providing empathetic support, clear communication, and effective ownership of any concerns.
Maintain accurate and detailed records of customer interactions, complaints, and resolutions using CRM systems or case management tools.
Help customers to purchase value added optional extras for their holiday.
Communicate with customers via phone, email, and other channels to provide updates, gather feedback, and ensure a positive customer experience throughout the resolution process.
Stay informed about industry regulations and best practices.
Uphold the company's reputation for excellence by demonstrating professionalism, integrity, and empathy in all interactions with customers and stakeholders.

Job Requirements

Experience of working in the travel industry or a telephone based customer service role.
Experience of achieving KPI’s.
Ability to effectively prioritise, plan and organise workload.
Ability to resolve customer issues in a professional and empathetic manner.
Strong attention to detail.
Sound interpersonal and rapport building skills.
Outstanding communication skills.
Strong written skills.
Excellent objection handling skills.

Experience

Experience of using internal systems to resolve customer concerns.
Experience of working to deadlines to achieve business critical activity.
Ability to effectively compose structured written responses to escalated complaints.
Ability to effectively communicate with internal departments to resolve customer complaints

We're looking to make an appointment as soon as we find a great person, so if this sounds like you, please apply as soon as possible.

Agency referrals are not requested please.

Apply Now

Refine Your Search

remote working jobs in sheffield, eng

Customer Services Consultant (Holiday Travel)

Customer Success Manager

Front of House Team

Sales Development Representative

CYP Resource Programme Lead

Project Manager - UK

Study Programme Tutor - Employability Tutor

Volunteer Administration Support

Business Development Manager (BDM) - Rotherham - Circa 41k Package- 53k OTE Uncapped

Letting Agent

Associate Team Leader

Commercial Property Agent

AI Software Engineer

Serious Injury - Grade C Fee Earner

Technical Sales Expert - UK&Ireland (f/m/d)

Business Development Manager (BDM) - Pontefract- Circa 41k Package - 53k OTE Uncapped

External Quality Auditor

Catastrophic Injury - Team Leader

Lead Programmer

Earthworks Technician

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