Operations supervisor Work, Jobs in Slough, Brk (with Salaries)

Customer Operations Supervisor
Socaan Business Solutions Ltd —London
- £37,000 - £44,400 a year
- Full-time
- CRM software
- Management
- Customer service
- Sick pay
Quick apply
11d
Operations Supervisor
Avery Dennison —High Wycombe
- £29,400 - £47,040 a year
- Full-time
- Driving
- Travel
- Organisational skills
- Free parking
- Employee assistance programme
Quick apply
4d
Digital Operations Supervisor
ForgePeak Media —London
- £3,800 - £4,800 a month
- Full-time
- Management
- Analysis skills
- Project management
- Flexitime
Quick apply
10d
Operations Supervisor, AMZL
Amazon UK Services Ltd. —East London
- Full-time
- Microsoft Word
- Microsoft Outlook
- Customer service
Operations Supervisor
Construction Testing Solutions —London
- Continuous improvement
- Leadership
- Communication skills
Operations Team Leader
UPS —London
- Full-time
- Warehouse experience
Team Leader Production Operations
AWE —Reading
- £37,670 - £40,000 a year
- 8 hour shift
- Leadership
- Communication skills
- Free parking
- Annual leave
Project Supervisor (Traffic Management)
Hatton Traffic Management Limited —London
- £40,000 - £45,000 a year
- Overtime
- Management
- Microsoft Office
- Supervising experience
- Health & wellbeing programme
- Annual leave
Quick apply
12d
Events Operations Supervisor
Maybourne Hotel Group —West London
- Full-time
- Customer service
- Hotel
- Communication skills
- Employee discount
- Referral programme
Data Operations Team Leader
Profitero —Wokingham
- Full-time
- Hybrid work
- Microsoft Excel
- Management
- Team management
- Referral programme
Quick apply
Branch Operations Supervisor
Indie Campers —London
- Weekend availability
- English
- Referral programme
Quick apply
10d
Lecturer - Project Supervisor - MSc DTS
QA —London
- Remote
- Doctoral degree
- Master's degree
- Supervising experience
- Annual leave
- Employee assistance programme
Production Supervisor
Legrand Group —Reading
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Annual leave
Quick apply
13d
OE Leader
Safran —Pitstone
- Full-time
- Sales
- Project management
- Continuous improvement
- Employee assistance programme
Senior Business System Leader (Continuous Improvement)
Johnson Controls —London
- Full-time
- Up to 50% travel
- Engineering
- Master's degree
Outbound Operations Shift Team Leader
Monica Vinader —London
- Travel
- Leadership
- Communication skills
Quick apply
Gas Operations Supervisor
Abri —Bracknell
- Up to £50,247.14 a year
- Full-time
4d
Consulting Technical Assistant Manager / Supervisor
RSM UK —Guildford
- Full-time
- Travel
- Accounting
- Organisational skills
Technical Leader, Infrastructure and Operations
Google —London
- Management
- Doctoral degree
- Computer Science
Assistant Store Manager Operations (Assistant Head Coach) - NEW NIKE LONDON FLAGSHIP
Nike —London
- Weekend availability
- Serving
- English
- Cash handling
- Employee discount
13d

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operations supervisor jobs near slough, brk

Customer Operations Supervisor

Socaan Business Solutions Ltd
London

Quick apply

Job details

Permanent | Full-time
£37,000 - £44,400 a year
11 days ago

Benefits

Casual dress
Housing allowance
Free flu jabs
Company events
Sick pay
On-site parking

Qualifications

CRM software
Management
Customer service
Supervising experience
Leadership
Communication skills

Full job description

About the Role:

At Socaan Business Solutions Ltd, we help businesses manage customer operations with accuracy, professionalism, and reliable day-to-day support. We are looking for a Customer Operations Supervisor who can oversee service activities, support customer-facing teams, and help maintain smooth operational performance.

This role is ideal for someone who enjoys leading people, solving operational issues, and improving customer service standards. You will supervise daily customer operations, monitor team performance, handle escalations, and make sure customers receive timely and professional support. You are not just managing tasks; you are helping create a dependable service experience for clients and customers.

Key Responsibilities:

Team Supervision: Lead and support the customer operations team, assign daily tasks, monitor workloads, and ensure service standards are consistently met.

Customer Support Oversight: Make sure customer enquiries, requests, and complaints are handled professionally, accurately, and within agreed timelines.

Escalation Handling: Manage complex customer issues and support team members in resolving cases that require additional attention.

Operational Coordination: Work with internal departments to ensure customer requests are processed smoothly and information is communicated clearly.

Performance Monitoring: Track team productivity, response times, service quality, and unresolved cases to identify areas for improvement.

Process Improvement: Review daily workflows, identify recurring issues, and suggest practical improvements to improve efficiency and customer satisfaction.

Documentation: Maintain accurate records of customer interactions, operational updates, reports, and support procedures.

Training Support: Help train new team members, provide guidance to existing staff, and encourage a professional and customer-focused approach.

Reporting: Prepare basic operational reports for management, including customer service trends, team performance, and service issues.

What We Are Looking For:

Experience: Previous experience in customer service, customer operations, business support, or a similar role, with some experience supervising or guiding a team.

Customer Service Skills: Strong understanding of how to handle customer enquiries, complaints, and follow-ups in a professional and respectful manner.

Leadership Skills: Able to guide staff, organize workloads, provide feedback, and keep the team focused during busy periods.

Communication: Clear written and verbal communication skills, with the ability to explain information simply and professionally.

Problem Solving: Able to assess issues, make practical decisions, and resolve customer or operational concerns efficiently.

Organization: Comfortable managing multiple tasks, deadlines, reports, and customer cases while maintaining accuracy.

System Knowledge: Familiarity with CRM systems, customer databases, email tools, spreadsheets, and basic reporting platforms is preferred.

Mindset: Reliable, calm under pressure, detail-oriented, and committed to delivering a positive customer experience.

Pay: £37,000.00-£44,400.00 per year

Benefits:

Casual dress
Company events
Free flu jabs
Housing allowance
On-site parking
Sick pay

Work Location: In person

Quick apply

Refine Your Search

operations supervisor jobs in slough, brk

Customer Operations Supervisor

Operations Supervisor

Digital Operations Supervisor

Operations Supervisor, AMZL

Operations Supervisor

Operations Team Leader

Team Leader Production Operations

Project Supervisor (Traffic Management)

Events Operations Supervisor

Data Operations Team Leader

Branch Operations Supervisor

Lecturer - Project Supervisor - MSc DTS

Production Supervisor

OE Leader

Senior Business System Leader (Continuous Improvement)

Outbound Operations Shift Team Leader

Gas Operations Supervisor

Consulting Technical Assistant Manager / Supervisor

Technical Leader, Infrastructure and Operations

Assistant Store Manager Operations (Assistant Head Coach) - NEW NIKE LONDON FLAGSHIP

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