Support escalation engineer Work, Jobs in Leeds, Wyk (with Salaries)

Infrastructure Engineer
ACCENT housing —Bradford
- £50,321 a year
- Full-time
- Hybrid work
- Azure
- Travel
- SharePoint
- Annual leave
- Employee discount
Quick apply
7d
2nd Line Manager
Babble Cloud —Wakefield
- Full-time
- Annual leave
- Sick pay
Quick apply
Onsite Engineer
OCU Group —Leeds
- Full-time
- Continuous improvement
- In-person
- Communication skills
Quick apply
6h
Senior Microsoft 365 Engineer
NewDay —Leeds
- Full-time
- Scripting
- Computer networking
- SharePoint
Building Performance Engineer
Bellrock Property and Facilities Management —Wakefield
- £56,000 a year
- Hybrid work
- Analysis skills
- Travel
- Mentoring
- Health & wellbeing programme
- Annual leave
Quick apply
Lead Platform Engineer
TransUnion —Leeds
- Full-time
- Mentoring
- Computer networking
- Leadership
- Employee stock purchase plan
- Annual leave
Principal Engineer - Savings & Payment Services
Yorkshire Building Society —Bradford
- Up to £65,000 a year
- Call to connect
- Hybrid work
- Azure
- Analysis skills
- Communication skills
Infrastructure Team Leader
NEXT —Pontefract
- From £55,800 a year
- Full-time
- Leadership
- Communication skills
- Free parking
- Employee discount
6d
Senior Platform Engineer - HPE Nonstop
Mastercard —Harrogate
- Full-time
- IT
- Communication skills
- Time management
Identity & Access Management Lead
ASDA —Leeds
- Full-time
- Azure
- APIs
- In-person
- Store discount
- Annual leave
SAP Record to Report Specialist
Bakkavor —Leeds
- Azure
- Computer Science
- Master's degree
- Employee discount
- Life insurance
Technical Contracts Manager
Glanua —Wakefield
- Full-time
- Data analysis skills
- Maintenance
- Business development
Quick apply
Senior Technical Support Advisor
Brass Monkey Health —Wetherby
- £30,000 - £35,000 a year
- Full-time
- CRM software
- Analysis skills
- Continuous improvement
Quick apply
14d
IT Support Engineer (2nd / 3rd Line) – MSP Experience Required
Biometrics Match —Bradford
- £30,000 - £50,000 a year
- Full-time
- Azure
- System design
- Windows
- Free parking
Quick apply
4d
Network Operations Engineer
TIEVA —Leeds
- £45,000 - £55,000 a year
- Full-time
- Hybrid work
- Free parking
- Employee assistance programme
Quick apply
IT Support Engineer
ITWiser LLP —Guiseley
- £26,000 - £32,000 a year
- Full-time
- Customer service
- Travel
- Mentoring
- Free parking
- Life insurance
Quick apply
5d
Service Desk Engineer - 3rd Line
TIEVA —Leeds
- £32,000 - £35,000 a year
- Full-time
- Analysis skills
- Continuous improvement
- Mentoring
- Annual leave
- Employee assistance programme
Quick apply
14d
Digital System Support Engineer
Caesars Entertainment —Leeds
- Weekend availability
- Computer Science
- Analysis skills
- Bachelor's degree
4d
Graduate OPS Area/Shift Manager - UK , Amazon Operations
Amazon UK Services Ltd. - A10 —Leeds
- Full-time
- Microsoft Word
- Microsoft Outlook
- Data analysis skills
Technical Support Specialist
Beckman Coulter Diagnostics —York
- Full-time
- Remote
- Engineering
- English
- Bachelor's degree
- Annual leave

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Infrastructure Engineer

ACCENT housing -
Bradford

Quick apply

Job details

Full-time
£50,321 a year
7 days ago

Benefits

Annual leave
Company pension
Discounted gym membership
Employee discount
Paid volunteer time

Qualifications

Technical troubleshooting
Technology infrastructure experience
Azure
Cloud architecture
LAN
PaaS
Microsoft Exchange
Network infrastructure
Cloud engineering experience
Routing protocols
SharePoint
VMWare
Microsoft Azure
Server management
IaaS
Intune

Full job description

A place to drive change

Location: Hybrid, Bradford (One day per week in our Bradford office, with some occasional travel where required for support and team meetings).

Salary: £50,321 per annum

Permanent, 35 hours per week, Monday – Friday between 8am and 6pm (flexible)

Use your infrastructure, cloud and security expertise to help us deliver technology that is secure, reliable, and ready for the future.

At Accent, technology is at the heart of delivering affordable, sustainable and safe homes for our customers. You will join a team that is transforming how we work – Modernising our systems, improving resilience and making sure our platforms are sustainable, secure and fit for the future.

What you'll be doing:

We’re looking for an Infrastructure Engineer who enjoys problem‑solving, collaborating with others and delivering technology that makes a meaningful impact for colleagues, and the communities we serve.

You’ll join the team that is responsible for:

A broad, hybrid technical estate: The team is responsible for implementing, developing and maintaining:

Azure Technology Stack (PaaS & IaaS)

Private Cloud/On-premises infrastructure, including our Data Center HCI, Virtualisation platform

Networking (LAN / WAN & SD-WAN)

The full suite of M365 apps and services to provide endpoint management and secure access

Providing an SME level escalation point for our Service Desk and App Support teams

Proactive monitoring, patching and troubleshooting of endpoints and systems

Documentation, knowledge sharing and continuous improvement.

Some of the key technologies we use:

Primarily Microsoft technologies (Server VMs, AD, DNS etc.)

VMware/VxRail HCI (Nutanix experience would be an advantage)

Azure PaaS/IaaS; VMs, App Service, Storage, Azure SQL, VNETs, App GW, DevOps

M365 Apps inc, EntraID, , Intune, Defender EDR/MDR, Exchange, SharePoint, Teams

Cisco Meraki Networking

Rubrik (on-premises) & Avepoint (M365) backup platforms

To view/download the Infrastructure Engineer job description please click here.

Infrastructure Engineer Salary

The spot salary for this post is £50,321 per annum for applicants who fully meet the requirements of the post. If you’re still developing some of the skills or experience, you can start at a salary 5% or 10% below the spot rate, with clear support and progression opportunities to reach the full amount.

About you

This is a role where your expertise supports real social impact, helping us to deliver safe homes and great customer experiences.

Your work will ensure that our colleagues have the tools they need to deliver essential services to our customers.

You will be comfortable working in modern enterprise environments and keen to keep developing your technical knowledge. You will bring a practical, collaborative approach and enjoy solving problems and making a difference.

Proven experience operating in modern enterprise environments with Server, data storage, network and security services and technologies

Strong experience managing on-premises servers, storage systems, and virtualisation platforms.

Real world, hands-on experience with Microsoft Azure across PaaS and IaaS domains

Proficiency in LAN/WAN technologies, switches, firewalls, routing protocols, and network security

Experience using monitoring tools for proactive issue resolution.

Skilled in troubleshooting complex technical issues and performing root cause analysis.

You’ll also be someone who enjoys a varied day-to-day role - You could be replacing hardware in the data centre one day and the next working with our Development Team on a new integration or Web App.

The successful applicant will be subject to pre‑employment checks, such as DBS and social media screening, before an offer is confirmed.

Interviews

We want your candidate experience to reflect who we are - a place to grow, a place to thrive, a place to be you.

Stage 1: A Place to Connect
A Teams Interview with the hiring manager. You’ll learn more about the role and team, and we’ll get to know you – your experience, goals, and what you bring.
Planned date: 14th & 17th August via Teams.

Stage 2: A Place to Show Your Strengths
A role related assessment and behavioural and scenario-based interview focused on how you apply your knowledge to real-life situations. You'll be asked to complete a Congruity Questionnaire in advance.
Planned date: 21st August at our Bradford office.

We aim to make the process clear, supportive, and genuinely valuable – a place where you feel informed and confident at every step.

A place to build a future

We’ve got big ambitions and we’re looking for people who want to grow with us. Here, you’ll have the chance to learn new skills, shape your career, and thrive in a collaborative environment where your ideas matter.

And because we believe great work deserves great rewards, here’s what you can look forward to:
Generous time off – 28 days holiday plus bank holidays, an extra day for your birthday, and the option to buy more.
Health & wellbeing support – Cash health plan, Health MOTs, online GP access, gym discounts, and a dedicated volunteering day for a cause you care about.
Financial perks – Car leasing options, salary sacrifice schemes, and exclusive discounts through our benefits platform to help your money go further.
Future-focused benefits – Access to both Defined Contribution and Defined Benefit pension schemes through salary sacrifice, plus life assurance at three times your salary for peace of mind.
Family-friendly policies – Enhanced parental leave, flexible working options, and support for work-life balance.
Career development – From Stepping into Management and Management Essentials training to our Leadership Academy, apprenticeships, and more – we’ll help you grow and succeed.

This is more than a job – it’s a place where you can make an impact, feel valued, and be rewarded for what you do.

We’re Committed to Inclusion

We believe diversity makes us stronger and we’re committed to creating a place where everyone feels valued, respected, and able to thrive.

Our recruitment process is designed to be accessible and inclusive, and if you need any reasonable adjustments at any stage, just let us know – we’ll make it happen.

Because this isn’t just a workplace – it’s a place to belong.

Please don’t delay in submitting your application. Where roles are urgent or we receive a high volume of applications, we may interview and conclude the process prior to any closing date indicated.

If you have any queries about the role, please email: [email protected]

Please note candidates must have current eligibility to live and work in the UK, Accent do not currently hold a sponsorship license.

If you’re looking for a place you can make a positive difference to society, to our organisation and to your future, apply now.

Recruitment Agencies: We work exclusively with partners on our preferred supplier list (PSL) and do not accept unsolicited CVs or speculative approaches from agencies for this role.

Quick apply

Refine Your Search

support escalation engineer jobs in leeds, wyk

Infrastructure Engineer

2nd Line Manager

Onsite Engineer

Senior Microsoft 365 Engineer

Building Performance Engineer

Lead Platform Engineer

Principal Engineer - Savings & Payment Services

Infrastructure Team Leader

Senior Platform Engineer - HPE Nonstop

Identity & Access Management Lead

SAP Record to Report Specialist

Technical Contracts Manager

Senior Technical Support Advisor

IT Support Engineer (2nd / 3rd Line) – MSP Experience Required

Network Operations Engineer

IT Support Engineer

Service Desk Engineer - 3rd Line

Digital System Support Engineer

Graduate OPS Area/Shift Manager - UK , Amazon Operations

Technical Support Specialist

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