Application support engineer Work, Jobs in Dundonald, Dow (with Salaries)

IT Support Engineer
Eurolaser technologies —Belfast
- £120 - £150 a day
- Temporary
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
7d
Issuer Services Application Support - Assistant Vice President
Citi —Belfast
- Full-time
- Hybrid work
- SQL
- Analysis skills
- Financial services
- Annual leave
- Employee assistance programme
Software Engineer
Versant Media —Belfast
- Full-time
- Hybrid work
- SQL
- Software development
- APIs
Quick apply
Senior Software Engineer (Back-End)
TP ICAP —Belfast
- Full-time
- Java
- AWS
- JavaScript
Principal FPGA Design Engineer
Expleo —Belfast
- Hybrid work
- Military
- C++
- Travel
AI and Application Development Engineer - Vice President
Citi —Belfast
- Full-time
- Hybrid work
- Computer Science
- Java
- SQL
- Annual leave
- Employee assistance programme
Senior Software Developer
Wilsons Auctions Ltd —Newtownabbey
- £70,000 a year
- Full-time
- AWS
- JavaScript
- APIs
- Employee discount
- Bereavement leave
Quick apply
8d
Senior Software Engineer
GEA Group Aktiengesellschaft —Belfast
- Full-time
- Hybrid work
- Azure
- Computer Science
- Engineering
13d
Senior Software Engineer
TeamFeePay —Belfast
- Full-time
- Hybrid work
- Engineering
- Java
- Business development
- Free parking
- Flexible schedule
Quick apply
7d
Senior Software Engineer (Full Stack)
Movetru —Belfast
- From £35,000 a year
- Full-time
- AWS
- JavaScript
- Mentoring
- Free parking
- Employee stock purchase plan
Quick apply
6d
Java Developer (AVP)
Citi —Belfast
- Full-time
- Hybrid work
- Oracle
- Java
- Bachelor's degree
- Annual leave
- Employee assistance programme
Senior DevOps Engineer
Versant Media —Belfast
- Full-time
- Hybrid work
- Computer Science
- DevOps
- Engineering
Quick apply
Associate Service Reliability Engineer
Proofpoint —Belfast
- Full-time
- Azure
- AWS
- Linux
Product Engineer Lead Consultant
Allstate —Belfast
- Hybrid work
- Azure
- Java
- SQL
- Employee assistance programme
7d
Futures e-Trading Technology - Client Services VP Technology Lead
Citi —Belfast
- Full-time
- Hybrid work
- Sales
- Data analysis skills
- Business development
- Annual leave
- Employee assistance programme
Senior Consultant, Java Developer, Solutions, Engineering, AI & Data
Deloitte —Belfast
- Hybrid work
- Azure
- Java
- AWS
Senior Python Full Stack Engineer
Version 1 —Belfast
- Full-time
- Azure
- SQL
- AWS
- Employee assistance programme
- Employee discount
Quick apply
Senior Software Engineer
Thales —Belfast
- Full-time
- Engineering
- C++
- Bachelor's degree
Software Developer - Prime Services
Marex —Belfast
- Full-time
- Azure
- DevOps
- Java
Quick apply
Technical Team Leader
TP ICAP —Belfast
- Full-time
- Azure
- DevOps
- Java

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IT Support Engineer

Eurolaser technologies
Belfast

Quick apply

Job details

Temporary
£120 - £150 a day
7 days ago

Qualifications

Microsoft Word
Driving Licence
Microsoft Excel
Microsoft Outlook
Customer service
English
Windows
Microsoft Office
ServiceNow
IT
Customer support
Communication skills
Active Directory

Full job description

Desk side Level 2 Role (Desktop Technician)

This position assists staff with technical support of desktopPCs/Laptops, applications, and related technology, along with providing a high level of customer satisfaction. Support includes specification, installation, and testing of computer systems and peripherals within established standards and guidelines. Activities require interaction with application software and operating systems to diagnose and resolve unique, non-recurring problems.

· Must have a full UK driving licence and willing to travel.

Main Responsibilities include:

§ Accurately testing, identifying, preparing, repairing, resolving, and documenting end user technical issues relating to Desktop support. Devices include, but not limited to Desktop PC, Micro PC, Thin Client, Laptop, Tablet, Smartphone, Printers, MFDs, and basic network connectivity.

§ Hands on role, expected to provide 2nd line IT support to the business community ensuring that all requirements are met within agreed service level agreement

§ To provide infrastructure administration functions

§ Providing on-site cover as part of a shift arrangement

§ Support inline with contracted business working hours

§ Provide site support in remote offices when required

§ Being prepared to work out of hours when required

§ Troubleshooting and resolving software issues; reimaging computers/hard drives Backing up and restoring settings and associated systems administration activities

§ Taking ownership of issues through to resolution on all appropriate requests

§ Categorize and prioritize end user support requests and service requests by utilizing a Customer ticketing system to track tickets and provide up-to-date status and information

§ Ensuring regular customer interaction to adhere with update SLA’s and high levels of customer service

§ Providing daily ticket updates to ensure users are fully updated on updates

§ Move equipment associated with service requests, inline with health and safety guidelines

§ Performing asset inventory activities as needed

§ End user training and guidance on the use of hardware and software

§ Recommends and / or performs upgrades to end user devices

§ This position requires the ability to work in a BAU and / or project-based environment requiring flexibility and teamwork

§ Performs other duties as assigned

Technical Skills:

§ Excellent skills in user IT infrastructure – Desktops, Laptops, Printers, Handhelds, Smartphone etc.

§ Strong technical skills in Microsoft Windows 10, Office 365, Teams, Google, Service Now and other well known applications

§ Administration experience of MS Active Directory users & groups, policies, and management concepts

§ Effective communication by Engineer in English and local languages is mandatory

Business Skills:

§ Ability to interact with customers to ensure that the service is polite, efficient, and responsive service is provided

§ A self-starter with ability to work on their own initiative

To work through issues analytically to a successful conclusion
An individual with a minimum of 3 year’s experience

Desired Experience:

§ At least 4+ years of experience in the field or in a related area required

§ Prior experience on Desktops, Workstations, Notebooks and Printers

§ Collaboration experience including remote control of PCs and video conferencing knowledge

§ Deliverables to include ensuring the proper levels of run and maintain support and hands-on assistance for IT infrastructure projects /upgrades (workstations)

§ Strong Microsoft Office skills (Outlook, Word, and Excel)

§ Thorough understanding of Outlook's calendaring tool. Teams workings.

§ Strong customer service skills

§ Ability to provide consistent, excellent customer support to entire staff, representing a variety of personalities and management levels

§ Strong written and verbal communication skills (English being the local language)

§ Must be detail oriented and self-motivating

§ Background security check required

Pay: £120.00-£150.00 per day

Work Location: In person

Quick apply

Refine Your Search

application support engineer jobs in dundonald, dow

IT Support Engineer

Issuer Services Application Support - Assistant Vice President

Software Engineer

Senior Software Engineer (Back-End)

Principal FPGA Design Engineer

AI and Application Development Engineer - Vice President

Senior Software Developer

Senior Software Engineer

Senior Software Engineer

Senior Software Engineer (Full Stack)

Java Developer (AVP)

Senior DevOps Engineer

Associate Service Reliability Engineer

Product Engineer Lead Consultant

Futures e-Trading Technology - Client Services VP Technology Lead

Senior Consultant, Java Developer, Solutions, Engineering, AI & Data

Senior Python Full Stack Engineer

Senior Software Engineer

Software Developer - Prime Services

Technical Team Leader

I want to receive the latest job alerts for application support engineer in dundonald, dow

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