Infrastructure engineer Work, Jobs in Chatham, Ken (with Salaries)

2nd Line Helpdesk Engineer - Basildon or Yateley Office
Arc —Basildon
- £28,000 - £38,000 a year
- Hybrid work
- Customer service
- Computer networking
- SharePoint
1st Line Helpdesk Engineer - Basildon
Arc —Basildon
- Azure
- Customer service
- Windows
Lead Data Engineer
Ground Control —Billericay
- Full-time
- Hybrid work
- Azure
- DevOps
- SQL
- Annual leave
- Life insurance
Quick apply
Plant IT CIM Engineer
Select Engineering —Dagenham
- £27.38 an hour
- Weekend availability
- Agile
- Communication skills
10d
ICT PROJECT ENGINEER
Laing O'Rourke —Dagenham
- IT
10d
Mobile Design Engineer
kraken —Cyprus Station
- Full-time
- English
- JavaScript
Specialist Data Engineer
Financial Ombudsman Service —London
- £58,075 - £75,000 a year
- Weekend availability
- Hybrid work
- Azure
- SQL
- APIs
4d
AI Automation Developer
SS&C Technologies —Basildon
- Full-time
- Hybrid work
- Azure
- Computer Science
- Engineering
9d
Mid-Level Backend Engineer (Driver Squad)
HIVED —London
- Full-time
- Hybrid work
- Computer Science
- Master's degree
- AWS
9d
Senior Software Engineer - Rust
kraken —Cyprus Station
- Full-time
- Computer networking
6d
Data Engineer - Remote within UK
DNAVetcare —London
- Up to £40,000 a year
- Hybrid work
- Microsoft Excel
- Microsoft Outlook
- SQL
6d
SDET Engineer - GCP, Integration / Stabilization Team, London
Photon —London
- Computer Science
- DevOps
- Engineering
Lead MySQL Database Administrator
Verifone —Ashford
- Hybrid work
- Oracle
- Java
- SQL
Quick apply
Cloud Network Engineer , Vice President
State Street —London
- Full-time
- Azure
- Computer Science
- AWS
GCP Architect - London, UK
Photon —London
- Computer Science
- Bachelor's degree
- Scripting
HubSpot CRM Implementation Assistant
QuantumLoopAI —London
- Full-time
- Remote
- Sales
- Contracts
- APIs
Quick apply
GCP Architect - GCP, Security, Rego Policies - London, UK
Photon —London
- Computer Science
- Bachelor's degree
- Scripting
Data Platform Engineering Manager
kraken —Cyprus Station
- Full-time
- Java
- Master's degree
- AWS
Security Architect - Security, GCP, Rego Policies - London, UK
Photon —London
- Computer Science
- Bachelor's degree
- Scripting
Lead Engineer - Collections and Treasury
NALA —London
- Full-time
- Hybrid work
- APIs
Quick apply

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2nd Line Helpdesk Engineer - Basildon or Yateley Office

Arc -
Basildon

Apply Now

Job details

£28,000 - £38,000 a year

Qualifications

Microsoft Windows Server
Operating systems
Customer service
Firewall
Computer networking
SharePoint
IT
VMWare
Active Directory
Intune

Full job description

bout Arc:
Arc is a leading IT Managed Services Provider (MSP) based in the UK, delivering innovative and reliable IT solutions to businesses across various industries. With a strong reputation for excellence, we offer a range of services, including IT support, hybrid cloud solutions, cybersecurity, infrastructure management, PowerApps and AI. Our team is dedicated to delivering outstanding customer service and technical expertise to help businesses succeed.

Role Overview:
We are seeking a skilled 2nd Line Helpdesk Engineer to provide advanced IT support to our customers, either directly or by handling escalations from the 1st Line Helpdesk team. This role involves offering support via phone, email, and a ticket management system. Additionally, you'll be responsible for updating our internal knowledge base with resolutions for recurring issues.

Key Responsibilities:

Provide remote IT support to customers, resolving complex technical issues.
Address and troubleshoot issues escalated from the 1st Line Helpdesk team.
Update and maintain our IT customer documentation and internal knowledge base.
Offer support and training to junior engineers to enhance team skills.
Occasionally visit customer sites to resolve recurring or complex technical issues.

Required Skills & Experience:

Proficiency in Microsoft server and desktop operating systems.
Experience with Microsoft O365, SharePoint, Intune, Active Directory, and Teams Voice.
Knowledge of VMware and/or Microsoft Hyper-V.
Basic networking skills, including knowledge of switches and firewalls.
Previous experience with Autotask, Datto RMM, and IT Glue is a plus.

Personal Attributes:

Flexible and adaptable, remaining calm under pressure.
Eagerness to learn and improve skills.
Honest, dependable, and trustworthy.
Well-presented and a strong team player.
Customer-focused with excellent service skills.

What We Offer:

A dynamic and supportive working environment.
Opportunities for career progression within the company.
Ongoing training and professional development.
Competitive salary

Key Points:

Diversity & Inclusion: We celebrate diverse backgrounds and perspectives; they make us stronger. If you’re excited about this role, apply even if your experience doesn’t align perfectly. If not this one, you could be just the right fit for other roles we are recruiting for. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

UK Right to Work: All applicants must have the right to live and work in the UK. We cannot offer sponsorship at this time.

Accessibility: We are committed to providing reasonable adjustments for any candidates with disabilities. If you require adjustments, please outline these requirements in your application.

Apply Now

Refine Your Search

infrastructure engineer jobs in chatham, ken

2nd Line Helpdesk Engineer - Basildon or Yateley Office

1st Line Helpdesk Engineer - Basildon

Lead Data Engineer

Plant IT CIM Engineer

ICT PROJECT ENGINEER

Mobile Design Engineer

Specialist Data Engineer

AI Automation Developer

Mid-Level Backend Engineer (Driver Squad)

Senior Software Engineer - Rust

Data Engineer - Remote within UK

SDET Engineer - GCP, Integration / Stabilization Team, London

Lead MySQL Database Administrator

Cloud Network Engineer , Vice President

GCP Architect - London, UK

HubSpot CRM Implementation Assistant

GCP Architect - GCP, Security, Rego Policies - London, UK

Data Platform Engineering Manager

Security Architect - Security, GCP, Rego Policies - London, UK

Lead Engineer - Collections and Treasury

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