Banking relationship manager Work, Jobs in Handforth, Chs (with Salaries)

Lending Servicing Officer
Allica Bank —Manchester
- Full-time
- Hybrid work
- Continuous improvement
- Organisational skills
- IT
Personal Wealth Adviser
Lloyds Wealth —Manchester
- £65,000 - £80,000 a year
- Full-time
- Remote
- Business development
- Work from home
- Life insurance
Financial Advisory Manager
Evelyn Partners —Manchester
- From £8,500 a month
- Full-time
- In-person
- Profit sharing
- Health & wellbeing programme
Quick apply
Financial Controller- Maternity Cover
EA Spaces Ltd —Stoke-on-Trent
- £55,000 - £65,000 a year
- Temporary
- Microsoft Excel
- ERP systems
- Team management
- Free parking
- Health & wellbeing programme
Quick apply
11d
Senior Account & Channel Manager
Ripjar —Manchester
- Full-time
- Hybrid work
- Sales
- Travel
- Annual leave
- Employee assistance programme
Quick apply
Accounts Payable & Treasury Manager
Community Integrated Care —Widnes
- £38,000 - £42,000 a year
- Microsoft Excel
- Analysis skills
- Leadership
- Employee assistance programme
- Employee discount
Quick apply
6d
Assistant Accountant
Salt Separation Services Ltd —Rochdale
- £32,000 - £34,000 a year
- Full-time
- Microsoft Excel
- ERP systems
- Analysis skills
- Life insurance
- Referral programme
Quick apply
5d
Senior Enterprise Sales Manager
Intrum —Manchester
- Hybrid work
- Sales
- Salesforce
- English
Quick apply
6d
Relationship Manager Corporate Banking - Mandarin Speaking
Bank of China —Manchester
- Full-time
- Management
- Sales
- Marketing
Regional Lead - Direct Relationship Management - North
Allica Bank —Manchester
- Full-time
- Hybrid work
- Business development
- Leadership
- Communication skills
11d
Associate Relationship Manager - Manchester
Lloyds Banking Group —Manchester
- From £40,824 a year
- Full-time
- Hybrid work
- Organisational skills
- IT
- Financial services
5d
Head of Financial Crime Operations (Central Manchester)
Kroo Bank Ltd —Manchester
- Full-time
- Hybrid work
- Financial services
- Leadership
- Banking
- Annual leave
Quick apply
Purchase Ledger Administrator- 6 Month Fixed Term Contract
Aptus Utilities —Bolton
- Full-time
- Microsoft Word
- Microsoft Excel
- Organisational skills
- Free parking
- Health & wellbeing programme
Quick apply
Account Manager
Close Brothers —Manchester
- Full-time
- Hybrid work
- CRM software
- Customer service
- Analysis skills
12d
ACCOUNT MANAGER, VIRTUAL BUSINESS CENTER – Toronto, Halton, Mississauga or Ottawa
Business Development Bank of Canada —Halton
- Full-time
- Hybrid work
- Sales
- Business development
- Bachelor's degree
- Annual leave
Pensions Administrator
K3 Advisory Group —Stockport
- £25,000 - £26,000 a year
- Full-time
- IT
- Financial services
- Communication skills
- Annual leave
Quick apply
Customer Support Specialist- Fixed Term (12 months)
Health Shield Friendly Society Ltd —Crewe
- £26,699.67 a year
- Full-time
- Customer service
- English
- Microsoft Office
- Free parking
Quick apply
Sales Adviser
BarrattDevelopments —Manchester
- Weekend availability
- Sales
- Programmable logic controllers
- IT
12d
Senior Compliance Manager (12 month FTC)
Starling —Manchester
- Hybrid work
- Management
- Analysis skills
- Financial services
- Annual leave
- Employee discount
Quick apply
Senior Vice President, International Payments Product Management
The Bank of New York Mellon Corporation —Manchester
- Full-time
- Bachelor's degree
- No degree
- Product management

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Lending Servicing Officer

Allica Bank -
Manchester

Apply Now

Job details

Full-time

Benefits

Company pension
Enhanced maternity leave
Enhanced paternity leave

Qualifications

Continuous improvement
Organisational skills
Relationship management
IT
Financial services
Communication skills

Full job description

About Allica Bank

Allica is the UK’s fastest growing company - and the fastest-growing financial technology (Fintech) firm ever. Our purpose is to help established SMEs, one of the last major underserved opportunities in Fintech.

Established SMEs are the backbone of local communities - representing over a third of our economy - yet have been largely neglected both by traditional high street banks and modern fintech providers.

Department Description

The Operations function is responsible for delivering excellent customer outcomes across Allica's lending and banking products. Lending Servicing plays a critical role in supporting customers throughout the life of their loans, ensuring requests are handled efficiently, accurately and in line with regulatory requirements.

The team is committed to delivering operational excellence through outstanding customer service, continuous improvement, effective risk management and the intelligent use of technology and AI.

Role Description

The Lending Servicing Officer plays a key role in delivering an outstanding in-life servicing experience for Allica's Commercial Lending customers.

Responsible for managing a wide range of servicing activities across the customer lifecycle, the role ensures requests are completed accurately, efficiently and in line with regulatory requirements and internal service standards.

Working closely with Relationship Managers, Credit Operations and other internal stakeholders, the Lending Servicing Officer takes ownership of customer requests, resolves queries, supports portfolio servicing activity and continually looks for opportunities to improve processes and customer outcomes.

This role is suited to someone who enjoys working in a fast-paced operational environment, is passionate about delivering exceptional customer service and committed to continuous improvement.

Principal Accountabilities

Deliver an exceptional servicing experience for Commercial Lending customers through timely, accurate and professional handling of all in-life servicing requests.
Take ownership of customer enquiries from receipt through to resolution, ensuring excellent communication throughout.
Complete a broad range of lending servicing activities including (but not limited to):
- Early settlements
- Redemptions
- Product switch requests
- Loan restructures
- Bank account amendments
- Customer maintenance
- General loan administration
Review customer requests and supporting documentation, identifying any missing or inconsistent information and obtaining additional evidence where required.
Manage personal workload effectively to achieve agreed service levels, productivity and quality standards.
Work collaboratively with Relationship Managers, Credit Operations and Customer Support teams to deliver positive customer outcomes.
Maintain accurate customer records and ensure all servicing activity is completed in accordance with regulatory requirements, internal policies and procedures.
Identify operational risks, process exceptions and customer issues, escalating where appropriate and recommending improvements.
Support customer reviews and wider portfolio servicing activities by obtaining and validating required information within agreed timescales.
Build trusted relationships with customers and colleagues, taking ownership of issues through to completion.
Contribute to continuous improvement by identifying opportunities to simplify processes, eliminate waste and improve customer experience.
Participate in change initiatives, testing new processes and embedding operational improvements across the team.
Embrace the use of AI-enabled tools and automation to improve productivity, enhance customer responsiveness, streamline operational processes and support high-quality decision making, while ensuring appropriate governance and data security standards are maintained.
Share knowledge, support colleagues and contribute positively to the ongoing development of the Lending Servicing team.

Personal Attributes & Experience

Previous experience within Lending Operations, Loan Servicing or Financial Services.
Strong customer service focus with a proven track record of delivering excellent customer outcomes.
Excellent organisational skills with the ability to manage multiple priorities in a fast-paced environment.
Good commercial awareness and understanding of lending products and servicing activities.
Good understanding of Conduct Risk, Consumer Duty and Treating Customers Fairly principles.
Excellent written and verbal communication skills.
Strong relationship management skills with the ability to work collaboratively across multiple business areas.
Strong IT and systems skills, with confidence using digital platforms and operational systems.
Curious, adaptable and willing to embrace new technologies, automation and AI solutions to continually improve customer and colleague experiences.

Working at Allica Bank

At Allica Bank we want to ensure our employees have the right tools and environment in which to succeed in their role and in support of our customers.

Our employees are at the heart of everything we do, so our benefits are designed with you in mind:

Full onboarding support and continued development opportunities
Options for flexible working
Regular social activities
Pension contributions
Discretionary bonus scheme
Private health cover
Life assurance
Family friendly policies including enhanced Maternity & Paternity leave

Don’t tick every box?

Don’t worry if you don’t have all the skills or requirements listed on the job description. If you think you’ll be a good fit, we’d still love to hear from you!

Flexible working

We know the ‘9-to-5’ isn’t right for everyone. That’s why Allica Bank is fully committed to flexible and hybrid working. Please let us know what is best for you and, if we can, we will do our best to accommodate.

Diversity

We’re a diverse bunch here at Allica, with all kinds of experiences, backgrounds and lifestyles. Our openness and differences make us stronger, and we want everybody to feel comfortable bringing as much of themselves to work with them as they like.

Apply Now

Refine Your Search

banking relationship manager jobs in handforth, chs

Lending Servicing Officer

Personal Wealth Adviser

Financial Advisory Manager

Financial Controller- Maternity Cover

Senior Account & Channel Manager

Accounts Payable & Treasury Manager

Assistant Accountant

Senior Enterprise Sales Manager

Relationship Manager Corporate Banking - Mandarin Speaking

Regional Lead - Direct Relationship Management - North

Associate Relationship Manager - Manchester

Head of Financial Crime Operations (Central Manchester)

Purchase Ledger Administrator- 6 Month Fixed Term Contract

Account Manager

ACCOUNT MANAGER, VIRTUAL BUSINESS CENTER – Toronto, Halton, Mississauga or Ottawa

Pensions Administrator

Customer Support Specialist- Fixed Term (12 months)

Sales Adviser

Senior Compliance Manager (12 month FTC)

Senior Vice President, International Payments Product Management

I want to receive the latest job alerts for banking relationship manager in handforth, chs

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