Application support engineer Work, Jobs in Minworth, War (with Salaries)

Engineer - Support
Wesco —Lichfield
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Telecoms Support Desk Engineer
SOUTHERN COMMUNICATIONS LIMITED —Quinton
- £30,000 - £35,000 a year
- Full-time
- Continuous improvement
- IT
- In-person
- Free parking
- Employee assistance programme
Quick apply
12d
Systems Engineer
BBC —Birmingham
- £41,000 - £51,000 a year
- Full-time
- Hybrid work
- DevOps
- SQL
- AWS
10d
Software Developer, Digital Innovation, Tax and Legal
Deloitte —Birmingham
- Hybrid work
- Azure
- Computer Science
- DevOps
AWS IaaS Sys Admin
Accenture —Birmingham
- Full-time
- Azure
- DevOps
- Windows
Apprentice Technical Support Engineer
Homeserve —Walsall
- £16,697.18 - £26,528.32 a year
- Azure
- Customer service
- No experience needed
Quick apply
4d
IT Field Service Engineer
bk plus —Aldridge
- Full-time
- Software troubleshooting
- Customer service
- Windows
Quick apply
3d
AI Automation Engineer
RSM UK —Birmingham
- Full-time
- Hybrid work
- Azure
- Master's degree
- APIs
Developer - Embedded Systems & Software
Merridale Ltd —Wolverhampton
- £30,000 a year
- Full-time
- AutoCAD
- JavaScript
- Software development
Quick apply
Technology Analyst - Operations (UK Remote)
Turnitin, LLC —Birmingham
- Full-time
- Remote
- SQL
- AWS
- No degree
- Annual leave
Quick apply
Devops Engineer
SOCOTEC UK & Ireland —Burton-On-Trent
- Full-time
- Hybrid work
- Azure
- Linux
- Python
- Employee assistance programme
- Employee discount
Quick apply
3d
Internal Audit - Front End Engineer - Analyst / Associate - Birmingham,
Goldman Sachs —Birmingham
- Full-time
- Computer Science
- Data analysis skills
- SQL
- Employee assistance programme
Senior Java Engineer
Capgemini —Birmingham
- Hybrid work
- Java
- SQL
- AWS
Senior Electronics / Firmware Engineer
Warwick HR —Warwick
- £50,000 - £60,000 a year
- Full-time
- Hybrid work
- Engineering
- C++
- No degree
- Free parking
- Annual leave
Quick apply
2d
Corporate Treasury - DevOps Engineer - Associate - Birmingham
Goldman Sachs —Birmingham
- Full-time
- Computer Science
- DevOps
- Engineering
- Employee assistance programme
Senior Software Engineer (UK Remote)
Turnitin, LLC —Birmingham
- Full-time
- Remote
- Java
- AWS
- Mentoring
- Annual leave
Quick apply
Lead Software Engineer for Substation Automation
GE Vernova —Rugby
- Full-time
- Computer Science
- Engineering
- Windows
Asset & Wealth Management - Full-Stack (Java) Software Engineer - Associate/Vice President - Birmingham
Goldman Sachs —Birmingham
- Full-time
- Computer Science
- Engineering
- Java
- Employee assistance programme
10d
Senior Software Developer, Team Lead
MITSUBISHI ELECTRIC ICONICS DIGITAL SOLUTIONS UK —Dudley
- £55,000 - £75,000 a year
- Full-time
- Azure
- Management
- Computer Science
Quick apply
12d
Senior IT Support Engineer
METCloud —Birmingham
- £40,000 - £60,000 a year
- Full-time
- Azure
- Customer service
- Windows
- Life insurance
Quick apply

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application support engineer jobs near minworth, war

Engineer - Support

Wesco -
Lichfield

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Job details

Full-time

Qualifications

Microsoft Powerpoint
Microsoft Word
Microsoft Excel
Microsoft Outlook
CCNP
Engineering
Microsoft Office
Master's degree
Bachelor's degree
Ethernet
Computer networking
Computer skills
Communication skills

Full job description

As an Engineer – Support, you will provide ongoing managed service support to end user customers. You will be responsible for application and network infrastructure support. You will handle support cases, including troubleshooting of ethernet networking problems in accordance with Service Level Agreements (SLA).

Responsibilities:

Develop customer-facing and internal documentation on best practices, troubleshooting flowcharts, training materials and FAQs to ensure consistent customer experience.
Communicates with engineering, applications engineering, technical services, and quality assurance divisions of any problems, software bugs or emerging customer needs.
Delivers an exceptional customer service providing infrastructure support.
Handles incoming support cases, including troubleshooting of complex audio, video, and ethernet networking problems.
Evaluates, identifies, and replicates issues and follows an escalation process to reach desirable outcomes to ensure positive customer experience.
Serves as a technical resource to other functional groups and individuals to improve service quality and user experience.
Develops customer-facing and internal documentation on best practices, troubleshooting flowcharts, training materials and FAQs to ensure consistent customer experience.
Takes ownership of the escalated cases from associate engineers and take it to the resolution.

Qualifications:

Bachelor's Degree - Engineering or related discipline required; Master’s Degree preferred
Licenses/Certificates/Designations - IT industry networking certifications such as CCNP or JNCIS; or equivalent
Minimum 3 years of experience supporting network and AV operations
3 years required delivering support in ethernet technologies/AV and networking concepts
Network routing & switching
Ability to apply principles, theories, and concepts, as well as knowledge or related networking/AV disciplines
Possess a customer-centric mindset
Possess strong computer skills, including proficiency with Microsoft Office Outlook, Word, Excel, and PowerPoint
Excellent oral and written communication
Interact with individuals to provide needed information
Timely response to client and internal peers

At Wesco, we build, connect, power and protect the world. As a leading provider of business-to-business distribution, logistics services and supply chain solutions, we create a world that you can depend on.

Our Company’s greatest asset is our people. Wesco is committed to fostering a workplace where every individual is respected, valued, and empowered to succeed. We promote a culture that is grounded in teamwork and respect. With a workforce of over 20,000 people worldwide, we embrace the unique perspectives each person brings. Through comprehensive benefits and active community engagement, we create an environment where every team member has the opportunity to thrive.

Learn more about Working at Wesco here and apply online today!

Founded in 1922 and headquartered in Pittsburgh, Wesco is a publicly traded (NYSE: WCC) FORTUNE 500® company.

Wesco International, Inc., including its subsidiaries and affiliates (“Wesco”) provides equal employment opportunities to all employees and applicants for employment. Employment decisions are made without regard to race, religion, color, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, or other characteristics protected by law. US applicants only, we are an Equal Opportunity Employer.

Los Angeles Unincorporated County Candidates Only: Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act.

This posting is for a current, active vacancy intended for immediate hire.

Apply Now

Refine Your Search

application support engineer jobs in minworth, war

Engineer - Support

Telecoms Support Desk Engineer

Systems Engineer

Software Developer, Digital Innovation, Tax and Legal

AWS IaaS Sys Admin

Apprentice Technical Support Engineer

IT Field Service Engineer

AI Automation Engineer

Developer - Embedded Systems & Software

Technology Analyst - Operations (UK Remote)

Devops Engineer

Internal Audit - Front End Engineer - Analyst / Associate - Birmingham,

Senior Java Engineer

Senior Electronics / Firmware Engineer

Corporate Treasury - DevOps Engineer - Associate - Birmingham

Senior Software Engineer (UK Remote)

Lead Software Engineer for Substation Automation

Asset & Wealth Management - Full-Stack (Java) Software Engineer - Associate/Vice President - Birmingham

Senior Software Developer, Team Lead

Senior IT Support Engineer

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