Client relations manager Work, Jobs in Glasgow, Glg (with Salaries)

Change Lead - Leaving the Bank
Barclays —Glasgow
- Agile
- Banking
- Analytics
3d
Advisory Consultant (Social Value)
AECOM —Glasgow
- Full-time
- Hybrid work
- Business development
- Presentation skills
- Communication skills
Stakeholder Manager
BAM Nuttall —Glasgow
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Management
Operations Manager
BidvestNoonan —Glasgow
- Full-time
- English
- Quality control
- Travel
Quick apply
Marketing Assistant
Project Green Group —Glasgow
- £26,000 - £28,000 a year
- Full-time
- CRM software
- Customer service
- In-person
- Free parking
- Paid training
Quick apply
2d
Business Case Lead / Business Case Manager - Defence
Turner & Townsend —Glasgow
- Full-time
- Hybrid work
- Travel
- Communication skills
Quick apply
11d
Assistant Survey Operations Manager
Survey Solutions —Glasgow
- Hybrid work
- Team management
- Quality control
- Leadership
Quick apply
Kigtek Solutions - HR Officer (Part-Time)
Actemium UK —Bellshill
- Up to £40,000 a year
- Part-time
- Microsoft Office
- Administrative experience
- Continuous improvement
Quick apply
EVP, Regional Market Leader Small Business
Gallagher Benefit Services —Irvine
- £166,000 - £323,500 a year
- Full-time
- Remote
- Salesforce
- Business development
- Bachelor's degree
- Flexible schedule
Wealth Manager - Wealth Management
Barclays —Glasgow
Associate Director - Project Planning
AECOM —Glasgow
- Full-time
- Hybrid work
- Sales
- Business development
- Continuous improvement
13d
Project Manager
KBR —Glasgow
- Full-time
- Hybrid work
- Contracts
- Construction experience
- Leadership
3d
Programme Advisory – Business Case & Funding Advisory (Defence Sector)
Turner & Townsend —Glasgow
- Full-time
- Hybrid work
- Master's degree
- Business development
- Analysis skills
Quick apply
Senior Risk Manager
Turner & Townsend —Glasgow
- Full-time
- Continuous improvement
- Team management
- Travel
Quick apply
Senior Contracts Commercial Manager (Pre & Post Contract) – Energy & Natural Resource
Turner & Townsend —Glasgow
- Full-time
- Hybrid work
- Analysis skills
- Organisational skills
- Contracts
Quick apply
Assistant General Manager
Benugo —Glasgow
- £35,000 a year
- Full-time
- Sales
- Restaurant management
- Mentoring
- Annual leave
- Employee assistance programme
Quick apply
CDE Lead / Principal Consultant - Real Estate - UK Wide
Turner & Townsend —Glasgow
- Full-time
- Management
- No experience needed
- Presentation skills
Quick apply
Account Manager - Sephora Silverburn
Chanel —Glasgow
- Full-time
- Business development
- Training & development
- Retail management
- Employee assistance programme
- Employee discount
Testing & Recovery Analyst
Barclays —Glasgow
- Analysis skills
- Continuous improvement
Associate Director - Cost Management - Energy & Natural Resources
Turner & Townsend —Glasgow
- Full-time
- Team management
- Contracts
Quick apply

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Change Lead - Leaving the Bank

Barclays -
Glasgow

Apply Now

Job details

Permanent
3 days ago

Qualifications

Stakeholder collaboration
Stakeholder liaison
Workday ERP
Internal department liaison
Change management
Market research
Product development
Continuous improvement cycles oversight
Partnership building
Risk management
Change leadership
ServiceNow
Agile
Multidisciplinary collaboration
Banking
Workday
Analytics

Full job description

Date live: 05/08/2026

Business Area: HR

Area of Expertise: Product Development & Management

Contract: Permanent

Reference Code: JR-0000124363

Join us as a Change Lead - Leaving the Bank within the Colleague Experience team.

You will have a key role championing the journey of leaving the bank for colleagues, focusing on driving improvement in experience, effectiveness, efficiency and control.

You will be working with the Head of Experience, CoE teams, technology teams and stakeholders both inside and outside of HR, to deliver value through agile delivery teams.

You will be leading the ongoing drive to transform colleague and people leader experiences, championing their needs with a collaborative, data led way of working throughout the delivery of HR Journeys. More to your accountabilities, you will lead the prioritisation and guide the delivery of the change portfolio relating to the Leaving the Bank journey.

To be successful in this role, the ideal candidate will have:

Digital skills in the 'leaving' space (E.g. Experience of ServiceNow and Workday)
Experience as a Product owner / Product Manager
Experience in digital transformation
Experience and qualifications in agile delivery leading digital delivery teams.

You may be assessed on key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen, strategic thinking and digital and technology, as well as job-specific technical skills.

Purpose of the role

To focus on understanding client needs, improving the client journey, developing client-centric products and services, and driving client satisfaction

Accountabilities

Execution of research to understand client needs, preferences, and pain points related to banking products and services.
Applying a holistic end to end lens to a client journey for identification of areas for improvement and enhancement of the overall client experience.
Collaboration with cross-functional teams, including UX/UI designers and departments such as marketing, operations and technology, to seamlessly enhance the client experience and evolve the banks products and services utilising customer insights.
Collection and analysis of data obtained through various channels such as surveys, focus groups, and client support interactions, and evaluate the effectiveness of client experience initiatives to support the identify areas for improvement in customer experience.
Development and implementation of client-centric strategies, initiatives and metrics that enhance the overall clientr experience, drive loyalty and track improvements overtime .
Analysis of the competitive landscape to identify industry trends and best practices in customer experience and incorporate them into the bank's product offerings.

Vice President Expectations

Advise key stakeholders, including functional leadership teams and senior management on functional and cross functional areas of impact and alignment.
Manage and mitigate risks through assessment, in support of the control and governance agenda.
Demonstrate leadership and accountability for managing risk and strengthening controls in relation to the work your team does.
Demonstrate comprehensive understanding of the organisation functions to contribute to achieving the goals of the business.
Collaborate with other areas of work, for business aligned support areas to keep up to speed with business activity and the business strategies.
Create solutions based on sophisticated analytical thought comparing and selecting complex alternatives. In-depth analysis with interpretative thinking will be required to define problems and develop innovative solutions.
Adopt and include the outcomes of extensive research in problem solving processes.
Seek out, build and maintain trusting relationships and partnerships with internal and external stakeholders in order to accomplish key business objectives, using influencing and negotiating skills to achieve outcomes.

All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship – our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset – to Empower, Challenge and Drive – the operating manual for how we behave.

Apply Now

Refine Your Search

client relations manager jobs in glasgow, glg

Change Lead - Leaving the Bank

Advisory Consultant (Social Value)

Stakeholder Manager

Operations Manager

Marketing Assistant

Business Case Lead / Business Case Manager - Defence

Assistant Survey Operations Manager

Kigtek Solutions - HR Officer (Part-Time)

EVP, Regional Market Leader Small Business

Wealth Manager - Wealth Management

Associate Director - Project Planning

Project Manager

Programme Advisory – Business Case & Funding Advisory (Defence Sector)

Senior Risk Manager

Senior Contracts Commercial Manager (Pre & Post Contract) – Energy & Natural Resource

Assistant General Manager

CDE Lead / Principal Consultant - Real Estate - UK Wide

Account Manager - Sephora Silverburn

Testing & Recovery Analyst

Associate Director - Cost Management - Energy & Natural Resources

I want to receive the latest job alerts for client relations manager in glasgow, glg

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