Technical support analyst Work, Jobs in Chesham, Bkm (with Salaries)

End User Computing Analyst
JATO Dynamics —Uxbridge
- Rotating shift
- Microsoft Office
- SharePoint
- In-person
IT Support Analyst
Encore Global —Uxbridge
- £30,000 - £34,000 a year
- Full-time
- Customer service
- Analysis skills
- Employee assistance programme
- Employee discount
9h
Service Desk Analyst
ZR Mind Digital Solutions —London
- £2,500 - £3,000 a month
- Full-time
- Microsoft Outlook
- English
- Windows
- Free parking
Quick apply
8d
Service Desk Analyst
JCDecaux —London
- Full-time
- Customer service
- English
- Windows
Service Desk Analyst
NPL —Teddington
- Windows
- Microsoft Office
- IT
Business Analyst (Guidewire Claims)
FalconSmartIT —London
Quick apply
Service Operations Analyst
ITSO Ltd —Milton Keynes
- £30,000 - £40,000 a year
- Full-time
- Hybrid work
- Oracle
- Windows
- Analysis skills
Quick apply
2d
3rd Line Service Delivery Analyst
Moto —Dunstable
- Full-time
- Hybrid work
- Hospitality
- Sick pay
Quick apply
9d
Operational Support Analyst – Enable Ground Crew
easyJet —Luton Airport
- Full-time
- Hybrid work
- Continuous improvement
- Employee discount
1d
IT Field Technical Analyst
Cadent Gas —Slough
- £39,687 - £44,358 a year
- Hybrid work
- Travel
- Computer networking
- IT
- Employee discount
6d
Systems Support Analyst
JH Telecomm —London
- £55,000 a year
- Full-time
- Linux
- In-person
- Annual leave
- Work from home
Quick apply
End User Computing Analyst
JATO —Uxbridge
- Rotating shift
- Microsoft Office
- SharePoint
- In-person
Senior IT Technical Support Analyst - fixed term contract
North Hertfordshire District Council —Letchworth
- £39,522 - £45,553 a year
- Hybrid work
- Customer service
- Flexible schedule
13d
Junior IT Support Analyst
Pizza Express —Uxbridge
- £30,000 a year
- Weekend availability
- IT
- Restaurant
- Communication skills
Quick apply
8d
Customer Support Analyst
PageUp People —London
- Full-time
- Hybrid work
- Customer service
- Salesforce
- Communication skills
7d
Asset Management, Client Skills and Technology Training Analyst - Analyst/Associate
JPMorganChase —London
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
9d
IT Service Desk Analyst
Frimley Health NHS Foundation Trust —Ascot
- £29,812 - £32,715 a year
- Full-time
- In-person
- Leadership
- Communication skills
2d
Service Desk Analyst (1st Line)
XPS Pensions Group —Reading
- Full-time
- Azure
- Microsoft Office
- Computer networking
- Employee discount
- Referral programme
2d
Freelance Associate Business Analyst Trainer - day rate
Enterprise Analysts —Milton Keynes
- From £400 a day
- English
- Organisational skills
- IT
Quick apply
5d
Trading Platform Support Analyst
TS Imagine —London
- Engineering
- Windows
- SQL
Quick apply

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End User Computing Analyst

JATO Dynamics -
Uxbridge

Apply Now

Job details

Qualifications

Jira
Microsoft Office
ITIL
SharePoint
Communication skills
Active Directory

Full job description

About us:
JATO Dynamics is a global company and the leading provider of automotive market intelligence. With an insight into over 50 overseas markets, we deliver the world's most complete, accurate and up-to-date automotive data and insights, creating significant competitive advantage to our customers.

Find out more about what we do here: JATO

Our vision. Our vision is to be the world’s most exciting leader in automotive business intelligence solutions. We aim to generate excitement through implementing pioneering ideas, problem solving and going beyond our customer expectations. Our JATO colleagues are partners in our future and stakeholders in our desires. Our strategic intent is to help customers create significant competitive advantage by constantly leading in connected data, information and knowledge provision, ultimately improving our customers’ work processes, informed decision-making and business results.

Role Overview:
We are seeking a proactive and customer focused Service Desk Analyst (End User Computing Analyst) to join our global Technology Team in Uxbridge.

Please note you will be required to work onsite 4 -5 days a week, between the hours of 08.00 - 18.00 on a rotating shift pattern.

In this role you will be providing first level IT support (hardware & application) to JATO colleagues globally, you will do this through the monitoring of tickets using our ITSM tool, Jira.

Key Responsibilities:

Monitor the Service Desk queue within Jira, reassigning tickets where required
Troubleshoot, diagnose and fix faulty user equipment and operating systems
Resolving a high percentage of incidents at first point of contact, following knowledge base articles
Develop and maintain team documentation, relating to first line support activities, including the creation and updating of knowledge articles
Liaise with third party software and hardware suppliers

Key Requirements:

Experience working within a service desk role / environment before
Understanding of ITIL principles - desirable
Understanding of the Office 365 Suite of applications such as Sharepoint and Microsoft Teams
Working knowledge of desktop technologies, including Windows and Active Directory
Previous experience working with a ITSM tool before, ideally Jira
Basic knowledge of Web Application management
Excellent communication skills, verbal and written as you will be liaising with colleagues across different regions and countries

Our values. JATO core values are Integrity, People First, Collaboration, Innovation and Excellence.

Learn more about our values here: JATO Core Values

JATO Dynamics is a global business and our success is attributed to the diversity, skills and experiences of our colleagues across the world. We are proud to be an equal opportunity employer and are committed to equal employment opportunity regardless of race, sex, age, gender identity, sexual orientation, religion or belief, disability, marital status or veteran status.

Apply Now

Refine Your Search

technical support analyst jobs in chesham, bkm

End User Computing Analyst

IT Support Analyst

Service Desk Analyst

Service Desk Analyst

Service Desk Analyst

Business Analyst (Guidewire Claims)

Service Operations Analyst

3rd Line Service Delivery Analyst

Operational Support Analyst – Enable Ground Crew

IT Field Technical Analyst

Systems Support Analyst

End User Computing Analyst

Senior IT Technical Support Analyst - fixed term contract

Junior IT Support Analyst

Customer Support Analyst

Asset Management, Client Skills and Technology Training Analyst - Analyst/Associate

IT Service Desk Analyst

Service Desk Analyst (1st Line)

Freelance Associate Business Analyst Trainer - day rate

Trading Platform Support Analyst

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