Technical support advisor Work, Jobs in Belfast, Nir (with Salaries)

Telematics Support Advisor
Motia —Antrim
- £26,875 a year
- Full-time
- Customer service
- Microsoft Office
- Free parking
- Annual leave
Quick apply
FX OpsTech Application Support - Assistant Vice President
Citi —Belfast
- Full-time
- Hybrid work
- Analysis skills
- Bachelor's degree
- No degree
- Annual leave
- Employee assistance programme
Consultant - Manager, Organisational Workforce Transformation, Transformation Activation
Deloitte —Belfast
- Hybrid work
- Oracle
- Analysis skills
- Communication skills
R&D Technical Consultant (Software)
Visiativ —Belfast
- Hybrid work
- Microsoft Office
- Project management
- Travel
- Sick pay
Quick apply
Senior Manager – Supply Chain Optimisation and Resilience, AI for Sustainability & Infrastructure, AI & Data
Deloitte —Belfast
- Hybrid work
- Oracle
- English
- Travel
Counter Sales - Plumbmaster
Haldane Group Careers —Belfast
- Full-time
- Sales
- Customer service
- Plumbing
- Annual leave
- Employee discount
Internal Audit/Controls Assurance - Non-FS - Senior
Deloitte —Belfast
- Full-time
- Hybrid work
- Presentation skills
- Health & wellbeing programme
Director of Data
Foods Connected —Belfast
- Full-time
- Hybrid work
- Azure
- Management
- SQL
- Health & wellbeing programme
Quick apply
Associate Director, Senior Solution Architect, Workday Adaptive Planning
Deloitte —Belfast
- Hybrid work
- Computer Science
- Analysis skills
- Project management
11d
Platform Consultant (Multiple Levels) - Hybrid
Allstate —Belfast
- Hybrid work
- Azure
- Management
- Java
- Employee assistance programme
11d
Platform Consultant Expert - (Hybrid)
Allstate —Belfast
- Hybrid work
- Azure
- DevOps
- Java
- Employee assistance programme
CDM/H&S Advisor
Tetra Tech —Belfast
- Hybrid work
- Construction experience
Senior/Principal Consultant – Fraud Risk Services
RSM UK —Belfast
- Full-time
- Hybrid work
- Communication skills
Managing Consultant - Software Engineering
PA Consulting —Belfast
- Full-time
- Hybrid work
- Azure
- Oracle
- Business development
- Annual leave
Quick apply
Java Developer (AVP)
Citi —Belfast
- Full-time
- Hybrid work
- Oracle
- Java
- Bachelor's degree
- Annual leave
- Employee assistance programme
HR Consultant
AAB —Belfast
- Hybrid work
- Analysis skills
- Human resources
- Mentoring
- Annual leave
- Employee assistance programme
Senior Software Engineer (Full Stack)
Movetru —Belfast
- From £35,000 a year
- Full-time
- AWS
- JavaScript
- Mentoring
- Free parking
- Employee stock purchase plan
Quick apply
9d
Associate Director, Pension Actuary, Assurance
Deloitte —Belfast
- Hybrid work
- Microsoft Excel
- Leadership
- Communication skills
Project Director – Occupier
Turner & Townsend —Belfast
- Full-time
- Hybrid work
- Engineering
- Business development
Quick apply
Pensions Consultant Manager - Belfast Lead
Isio Group —Belfast
- Microsoft Outlook
- Project management

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Telematics Support Advisor

Motia -
Antrim

Quick apply

Job details

Full-time
£26,875 a year

Benefits

Free parking
Annual leave
Company pension

Qualifications

Customer service
Electrical engineering
Technical support
Microsoft Office

Full job description

About us:

At Motia, we’re at the forefront of fleet solutions, providing innovative services that power businesses across the UK. We’re committed to creating an environment where everyone can thrive. Our culture fosters collaboration, innovation, and growth, ensuring you can build a career, not just a job. With over 300 employees across five offices, we support over 55,000 customers nationwide.

About the role

Reporting to the Telematics Support Manager, the Telematics Support Advisor will be part of a team acting as the first point of contact for Customers who require support. You will provide an exceptional standard of customer service when answering calls and responding to emails or tickets. Technical Support Advisors are expected to work independently and use their own initiative whilst still working effectively as part of their team.

Duties & Responsibilities

Provide a high level of customer service as the first point of contact for customers via telephone, email and our customer portal
Log calls accurately, with a high level of detail on our CRM system.
Proactively deal with Customers queries.
Carry out support query resolutions.
Assist in retrieving CCTV footage for customers via the Motia Portal.
Provide information to customers on request.
Schedule engineer visits, organising relevant equipment and provide technical support to engineers when required
Set up of tracking equipment, both software and hardware.
Knowledge of electrical wiring and interest in electrical engineering desirable but not essential.
Maintain a positive attitude and a high level of customer service.

Requirements

Experience working in a customer facing role be preferred but not essential.
Experience of working within a tech support role would be preferred but not essential.
Experience in software support is beneficial.
Working knowledge of Microsoft Office necessary.
Patient and polite with excellent customer service skills.
Professional and confident communicator.
Fast learner who can adapt to new systems quickly.
Strong problem-solving skills.
Ability to work well individually and as part of a team.
Accuracy and attention to detail.

Benefits

Free parking available
Basic salary - £26,875
Annual Bonus - up to £2000 per annum
25 days annual leave plus bank holidays.
An additional day annual leave for your birthday (after 1 year service)
Holiday purchase scheme up to 5 days (after 2 years service)
Sociable working hours, no weekends or evenings
Fun, supportive working environment
Pension
4 x salary life assurance

Quick apply

Refine Your Search

technical support advisor jobs in belfast, nir

Telematics Support Advisor

FX OpsTech Application Support - Assistant Vice President

Consultant - Manager, Organisational Workforce Transformation, Transformation Activation

R&D Technical Consultant (Software)

Senior Manager – Supply Chain Optimisation and Resilience, AI for Sustainability & Infrastructure, AI & Data

Counter Sales - Plumbmaster

Internal Audit/Controls Assurance - Non-FS - Senior

Director of Data

Associate Director, Senior Solution Architect, Workday Adaptive Planning

Platform Consultant (Multiple Levels) - Hybrid

Platform Consultant Expert - (Hybrid)

CDM/H&S Advisor

Senior/Principal Consultant – Fraud Risk Services

Managing Consultant - Software Engineering

Java Developer (AVP)

HR Consultant

Senior Software Engineer (Full Stack)

Associate Director, Pension Actuary, Assurance

Project Director – Occupier

Pensions Consultant Manager - Belfast Lead

I want to receive the latest job alerts for technical support advisor in belfast, nir

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