Technical support Work, Jobs in Johnstone, Rfw (with Salaries)

Helpdesk Coordinator
CPMS Ltd —Elderslie
- Full-time
- Customer service
- English
- Microsoft Office
- Annual leave
Quick apply
5d
Technical Support Analyst
E-Max Systems —East Kilbride
- Up to £26,000 a year
- Full-time
- Customer service
- ERP systems
- No experience needed
Quick apply
11d
Deskside Support Engineer
Hexaware Technologies —Glasgow
- £29,000 - £32,000 a year
- Software troubleshooting
- Laboratory experience
- Windows
- Flexible schedule
Quick apply
IT 1st Line Support (UK)
Sign Language Interactions Ltd —Glasgow
- £25,000 - £27,000 a year
- Weekend availability
- Microsoft Excel
- Azure
- Salesforce
- Referral programme
- Sick pay
Quick apply
IT Support Services Technician
Percepta —Glasgow
- £34,000 a year
- Overtime
- Remote
- Azure
- Microsoft Outlook
- Customer service
- Free parking
- Annual leave
Quick apply
Technical Support Assistant (2 Posts Incl 1 Temp) - REQ06098
North Lanarkshire Council —Motherwell
- £31,541 - £34,307 a year
- Temporary
- Communication skills
- Annual leave
12d
IT Engineer - Desktop
Argyll & Bute Council —Helensburgh
- £35,750 - £38,779 a year
- Monday to Friday
- Customer service
- Travel
- Scripting
- Employee discount
12d
IT Support Apprentice
QA Apprenticeships —Glasgow
- £22,000 a year
- Full-time
- Hybrid work
- IT
Digital Help Desk Apprentice
QA Apprenticeships —Glasgow
- £22,000 a year
- Full-time
- IT
Tech Team Executive - Glasgow
Matthew Algie —Glasgow
- £27,626.30 a year
- Full-time
- Computer literacy
- Administrative experience
- Business development
Service Desk Manager
OFGEM —Glasgow
- £52,397 - £62,699 a year
- Full-time
- Hybrid work
- Presentation skills
- IT
- Leadership
- Annual leave
- Flexible schedule
Helpdesk Coordinator - Night Shifts
Equans —Bellshill
- £14,664 - £15,392 a year
- Part-time
- Customer service
- Annual leave
- Employee assistance programme
3rd Line Support Analyst
DataVita —High Blantyre
- Hybrid work
- Customer service
- Driving
- Computer networking
- Annual leave
Quick apply
Service Network Administrator
BAM Construction —Glasgow
- Microsoft Excel
- Microsoft Office
- Data entry
Infrastructure Engineer II-LSEG/ Bloomberg Support
JPMorganChase —Glasgow
- Full-time
- SQL
- AWS
- Scripting
Senior Group IT Business Support Partner
Finsbury Food Group —Hamilton
- Full-time
- Azure
- AWS
- Analysis skills
- Employee assistance programme
- Employee discount
Quick apply
Global Senior, IT Systems Administrator
Chromalloy —Glasgow
- £50,000 - £65,000 a year
- Full-time
- Hybrid work
- Azure
- AWS
- Travel
Quick apply
Service Desk Manager
GAP Group —Glasgow
- Full-time
- IT
Junior Commercial Assistant
Levy —Glasgow
- £13.40 an hour
- Temporary
- Customer service
- Organisational skills
- Communication skills
Quick apply
3d
IT Field Technician
FOODHUB —Glasgow
- £32,627 a year
- Full-time
- Hospitality
- Customer service
- Travel
- Employee assistance programme
- Gym membership
Quick apply
5d

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Helpdesk Coordinator

CPMS Ltd -
Elderslie

Quick apply

Job details

Full-time
5 days ago

Benefits

Annual leave
Company pension

Qualifications

Customer service
English
Microsoft Office
Phone etiquette
Time management

Full job description

About CPMS

CPMS are a key supplier across the UK rail network, providing a diverse and comprehensive range of services in a variety of disciplines including infrastructure, construction, maintenance and building services.

We pride ourselves on delivering innovative and sustainable, multi disciplined solutions. This involved a strategic approach working collaboratively with our clients to ensure the effective operation, maintenance and renewal of rail infrastructure in a manner that minimises environmental impact, optimises resource utilisation, promotes resilience and enhances overall sustainability.

About the Role

We have an exciting opportunity for a knowledgeable, confident and enthusiastic Helpdesk Coordinator to join our small but busy team at our Head Office in Elderslie. This is a key support role within the business, acting as a central point of contact to ensure operational and administrative activities run smoothly and efficiently.

The successful candidate will play a vital role in coordinating day-to-day support requests, maintaining accurate system records and providing a high standard of service to both internal teams and external customers. Working in a fast-paced environment, you will be responsible for prioritising tasks, managing information across multiple systems and supporting the wider team to deliver timely and effective services across the rail network.

This role would suit an organised and proactive individual who thrives on responsibility, enjoys problem-solving and takes pride in delivering excellent customer service as part of a collaborative team.

Role Responsibilities

Coordinate and distribute work orders to Managers, ensuring clarity and timely action
Process purchase orders accurately and within agreed timescales
Log all reactive and planned tasks accurately within the CAFM system and prepare comprehensive job packs
Maintain and update the CAFM system with key information, including operative attendance, arrival and departure times, and job completion details
Act as the first point of contact for incoming calls, managing high call volumes in a professional, efficient and courteous manner
Manage the helpdesk inbox daily, ensuring all requests are logged, prioritised and responded to appropriately
Support the wider team with general administrative duties to ensure smooth day-to-day operations

What we are looking for

Excellent knowledge of Microsoft Office packages
Excellent time management skills
Ability to communicate effectively and demonstrate a high standard of customer service skills
Ability to organise own work schedule whilst working as part of a team
Experience within a similar role

What we can offer

Competitive salary
Company Pension
31 days annual leave, inclusive of bank holidays
Learning and Development opportunities

Job Type: Full-time

Work Location: In person

Quick apply

Refine Your Search

technical support jobs in johnstone, rfw

Helpdesk Coordinator

Technical Support Analyst

Deskside Support Engineer

IT 1st Line Support (UK)

IT Support Services Technician

Technical Support Assistant (2 Posts Incl 1 Temp) - REQ06098

IT Engineer - Desktop

IT Support Apprentice

Digital Help Desk Apprentice

Tech Team Executive - Glasgow

Service Desk Manager

Helpdesk Coordinator - Night Shifts

3rd Line Support Analyst

Service Network Administrator

Infrastructure Engineer II-LSEG/ Bloomberg Support

Senior Group IT Business Support Partner

Global Senior, IT Systems Administrator

Service Desk Manager

Junior Commercial Assistant

IT Field Technician

I want to receive the latest job alerts for technical support in johnstone, rfw

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