Client services occupations Work, Jobs in Silchester, Ham (with Salaries)

Client Services Assistant
Charity Link —Reading
- £26,000 - £27,000 a year
- Full-time
- Hybrid work
- Quality control
- Organisational skills
- Computer skills
- Employee discount
- Referral programme
Quick apply
Resident Liaison Officer
United Infrastructure —Thatcham
- Full-time
Quick apply
Client service & Operations Co-Ordinator
Proactive Group —Slough
- £29,741.40 a year
- Full-time
- Microsoft Word
- CRM software
- Writing skills
Quick apply
1d
Customer Success Specialist
Taylor and Francis —Abingdon
- Full-time
- Hybrid work
- Annual leave
- Employee assistance programme
Quick apply
Senior Customer Success Manager (UK)
Stibo Systems —Reading
- Full-time
- Hybrid work
- Analytics
2d
Customer Success Manager (MotorTech AI - A Keyloop Company)
Keyloop —Petersfield
- Travel
- Communication skills
Customer Success Manager
Content Guru —Bracknell
- Full-time
- Customer service
- Bachelor's degree
- Travel
Quick apply
9d
Customer Experience Representative
Instron —High Wycombe
- Full-time
- CRM software
- Computer literacy
- Mentoring
8d
Sales Operations Executive
Select Car Leasing —Reading
- Full-time
- Hybrid work
- CRM software
- Customer service
- Communication skills
- Free parking
- Health & wellbeing programme
Quick apply
10d
Audi Corporate Account Executive
Sytner —Reading
- Hybrid work
- Administrative experience
- Employee discount
Customer Support Administrator
ASSA ABLOY —Arborfield
- Microsoft Word
- Computer literacy
- Hotel
- Annual leave
Client Services Executive
FXAir Europe —Farnborough
- Full-time
- Hybrid work
- School
- Flexible schedule
Quick apply
12d
Client Operations Specialist
Virtualstock Limited —Reading
- £23,000 - £25,000 a year
- Full-time
- Hybrid work
- Communication skills
Quick apply
3d
Customer Relations Agent (UK&I)
HP —Reading
- Full-time
- CRM software
- No travel
8d
Customer Success Advisor
LRG —Camberley
- Up to £30,000 a year
- Monday to Friday
- Data analysis skills
- Analysis skills
- Communication skills
Quick apply
Customer Success Manager
Mysoft —Church Crookham
- £45,000 - £50,000 a year
- Full-time
- Hybrid work
- CRM software
- Analysis skills
- Travel
- Free parking
- Employee assistance programme
Quick apply
Library Services Co- Ordinator
EBSCO —Didcot
- Full-time
- CRM software
- Microsoft Outlook
- Computer literacy
Customer Success Manager
KERRIDGE COMMERCIAL SYSTEMS CORP —Hungerford
- Full-time
- CRM software
- In-person
- Communication skills
Quick apply
Client Onboarding Specialist
InfoTrack —Woking
- Full-time
- Hybrid work
- Analysis skills
- Communication skills
- Annual leave
- Flexitime
Quick apply
8d
Customer Support Specialist
Legrand Group —Reading
- Word processing
- Writing skills
- ERP systems
- Annual leave
Quick apply
2d

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client services occupations jobs near silchester, ham

Client Services Assistant

Charity Link -
Reading

Quick apply

Job details

Full-time
£26,000 - £27,000 a year

Benefits

Discounted gym membership
Employee discount
Referral programme

Qualifications

Report writing
Report generation
Administrative support experience
Microsoft Office Suite
Quality control
Organisational skills
Computer skills
Customer support
Communication skills

Full job description

Client Services Assistant

Full time | 9am–5pm ( remote with one day in the office )
Reporting to: Head of Client Services

We’re looking for an organised, proactive and detail-focused Client Services Assistant to join our team and support our Client Services Executives and Account Managers.

Key responsibilities

- Provide a supporting role in managing the campaign admin tasks and reporting with the Clients
- Ensuring charity clients are aware of amendments in a timely and accurate manner
- Preparing the Area Movements for the clients and for the Chartered Institute of Fundraising and sending these in an accurate and timely fashion
- Daily quality control calls to donors focusing on compliance risks where appropriate, ensuring levels of appropriate sensitivity
- Tracking quality control calls and flagging any concerns on conduct
- Planning, production and management of Doorsets for our home-to-home channel. Working with Field Managers and fundraisers to evolve the channel and maximise opportunity for growth and quality improvements
- Logging and reporting on donor exceptions, cancellations and amendments and the associated administration
- Running reports from the portal as and when required
- Assisting with fundraiser mailings
- Assist with the development and implementation of tablet processes and procedures
- Other associated administration as required
- Dealing with fundraiser queries from the field
- Gathering data and supporting production of monthly reports focusing on campaign KPI’s
- Active involvement in regular team meetings both internal and with clients
- Supporting ongoing ad hoc projects and initiatives

About you

You’ll be highly organised, reliable and confident working with data and administration. You’ll have excellent attention to detail, strong communication skills and the ability to manage competing priorities in a busy environment.

A professional telephone manner and a positive, customer-focused approach are essential.

About Charity Link

Charity Link is a people-focused fundraising organisation that delivers professional, ethical fundraising and awareness campaigns for the charity sector. With around 30 years of experience partnering with charities, Charity Link works with passionate field and head-office teams to create high-quality fundraising solutions that make a real difference.

The Company reserves the right to transfer employees to alternative duties from time to time, according to operational requirements.

Requirements

Excellent organisational and administrative skills
Strong attention to detail and accuracy
Outstanding written and verbal communication skills
Good IT skills, including Microsoft Office applications
The ability to manage multiple tasks and prioritise effectively
A proactive, positive, and flexible approach
Strong problem-solving abilities
Previous experience in administration, customer service, client services, or a similar role (preferred but not essential)

Benefits

Healthcare plan, £900 worth of claimable treatments per year including dental, optical, wellbeing therapies, counselling, gym discounts and prescriptions.

Shopping discounts at over 30,000 retailers
Discretionary bonus & Incentives
Career development opportunities
28 days holiday ( including bank holidays), with a scheme to sell and carry over up to a maximum of 3 days
Referral scheme worth £1,000
Long service awards, include additional holiday, higher level healthcare and gift vouchers
Death in service, 2 times base salary

Quick apply

Refine Your Search

client services occupations jobs in silchester, ham

Client Services Assistant

Resident Liaison Officer

Client service & Operations Co-Ordinator

Customer Success Specialist

Senior Customer Success Manager (UK)

Customer Success Manager (MotorTech AI - A Keyloop Company)

Customer Success Manager

Customer Experience Representative

Sales Operations Executive

Audi Corporate Account Executive

Customer Support Administrator

Client Services Executive

Client Operations Specialist

Customer Relations Agent (UK&I)

Customer Success Advisor

Customer Success Manager

Library Services Co- Ordinator

Customer Success Manager

Client Onboarding Specialist

Customer Support Specialist

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