Customer experience advisor Work, Jobs in Darlington, Dur (with Salaries)

Resident Advisor
Railway Housing Association —Darlington
- £29,919 a year
- Full-time
- Sick pay
Quick apply
13d
Customer Service Advisor
Barker and Stonehouse —Thornaby on Tees
- £25,993.50 a year
- Weekend availability
- Customer service
- Computer literacy
- English
- Free parking
- Store discount
Quick apply
7d
Sales Advisor
CMO SUPERSTORES LTD —Darlington
- £13.39 - £13.40 an hour
- Part-time
- Sales
- Computer literacy
- English
- Employee assistance programme
Quick apply
People Advisor
The Danesmoor Group —Newton Aycliffe
- From £35,000 a year
- Full-time
- Microsoft Office
- Continuous improvement
- Travel
- Free parking
- Employee discount
Quick apply
Customer Service Advisor
Protyre Autocare —Stockton-on-Tees
- £27,000 - £29,000 a year
- Full-time
- English
- In-person
- Phone etiquette
- Employee discount
- Life insurance
Quick apply
1d
Sales Advisor/Administrator
Rennnyco Ltd —Darlington
- £27,500 - £28,500 a year
- Full-time
- Forklift
- Cleaning
- Computer skills
Quick apply
6d
Retail Travel Advisor
TUI Group —Darlington
- From £13.09 an hour
- Part-time
- Employee discount
2d
Service Administrator
Vertu Motors —Darlington
- £28,000 a year
- Full-time
- Administrative experience
- Communication skills
- Employee discount
Quick apply
6d
Apprentice Sales Advisor
EE —Darlington
- £11.55 an hour
- Full-time
- Sales
- Customer service
9d
Sales Advisor
FlooringSuperstore.com —Stockton-on-Tees
- Up to £44,000 a year
- Weekend availability
- Sales
- CAD
- Customer service
- Free parking
- Store discount
Quick apply
Contact Centre Advisor
The Federation of Independent Retailers —Durham
- £25,750 - £27,000 a year
- Weekend availability
- CRM software
- Sales
- Customer service
- Free parking
- Health & wellbeing programme
Quick apply
Media Sales Executive
LOCALiQ —Darlington
- £30,000 a year
- Full-time
- Hybrid work
- CRM software
- Business development
- Time management
- Employee discount
Quick apply
9d
Customer Service Advisor
Wave Utilities —Durham
- From £26,634 a year
- Full-time
- Hybrid work
- Computer skills
- Communication skills
- Free parking
- Employee assistance programme
Quick apply
8d
Sales Advisor
The White Company —Northallerton
- Cash handling
- Employee discount
3d
Sales Advisor
Hotel Chocolat —Northallerton
- £13.05 an hour
- Hotel
- Café
- Employee discount
Customer Sales Advisor
Halfords —Bishop Auckland
- £10.85 - £12.71 an hour
- Part-time
- Customer service
- Retail sales
- Store discount
- Health & wellbeing programme
14d
Customer Service Advisor Apprenticeship
Calex UK —Northallerton
- Full-time
- Computer literacy
- Travel
- Communication skills
Service Advisor - Toyota
Stoneacre —Northallerton
- Up to £34,000 a year
- Full-time
- English
- Free parking
- Health & wellbeing programme
Quick apply
Parts Advisor
Vertu Motors —Stockton-on-Tees
- £31,824 a year
- Full-time
- Customer service
- Employee discount
Quick apply
Animal Care Assistant - Casual
RSPCA —Chester-le-Street
- Weekends only
- Customer service
- Communication skills
14d

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customer experience advisor jobs near darlington, dur

Resident Advisor

Railway Housing Association
Darlington

Quick apply

Job details

Permanent | Full-time
£29,919 a year
13 days ago

Benefits

Company pension
Sick pay
On-site parking

Qualifications

Customer service call handling
Inbound customer enquiry call handling
Client engagement
Client services
Customer support
Customer interaction

Full job description

We're looking for an enthusiastic, customer-focused Resident Advisor to join our Resident Hub Team. This is an opportunity to play a vital role in delivering outstanding services to our residents while making a genuine difference to people's lives every day.

As the first point of contact for residents, applicants, contractors and partners, you'll ensure every interaction is positive, professional and focused on finding the right solution.

No two days are the same. One moment you could be helping a resident report a repair, the next supporting someone through the process of applying for a home, responding to tenancy enquiries or providing advice and guidance over the phone, online or in person. You'll work across a range of services, helping residents access the support they need while ensuring enquiries are resolved quickly and efficiently.

Customer service is at the heart of this role. You'll be responsible for managing enquiries through a variety of channels, including telephone, email, social media, face-to-face contact and digital platforms. You'll take ownership of issues wherever possible, keeping residents informed and ensuring accurate records are maintained. You'll also support the delivery of repairs by diagnosing issues through effective questioning, arranging appropriate contractor appointments and helping us achieve excellent outcomes for residents.

We're looking for someone who genuinely enjoys helping people and takes pride in delivering excellent customer service. You'll be a confident communicator with strong listening and problem-solving skills, able to remain calm and professional when dealing with challenging situations. You'll be well organised, comfortable using IT systems and committed to maintaining accurate records and delivering high-quality outcomes.

Experience in customer service, contact centres, housing, repairs administration or a similar resident-facing environment would be beneficial. More importantly, we're looking for someone who shares our values, is passionate about creating great resident experiences and wants to contribute to an organisation that puts people at the heart of everything it does.

In return, you'll join a supportive and inclusive organisation with a strong social purpose and a proud history of serving communities. You'll have opportunities to learn, develop and grow your career while working with colleagues who are passionate about making a positive difference. If you're looking for a role where you can build relationships, solve problems and help people feel at home, we'd love to hear from you.

If you’re interested in joining our team and our mission to deliver exceptional services to residents, please send in your CV and a covering letter letting us know why you’re interested in joining us to [email protected] by Sunday 9 August 2026.

If you’d like to have a chat about the role, please email [email protected] and one of our colleagues will be in touch. The role description is available in the pack on our website www.railwayha.co.uk/about/-job-vacancies/

We’re excited to hear from you!

Job Types: Full-time, Permanent

Pay: £29,919.00 per year

Benefits:

Company pension
On-site parking
Sick pay

Application question(s):

• Have you got experience of working in a fast-paced customer service environment?
• Can you work collaboratively with colleagues to resolve problems?

Work Location: Hybrid remote in Darlington DL2 2GL

Quick apply

Refine Your Search

customer experience advisor jobs in darlington, dur

Resident Advisor

Customer Service Advisor

Sales Advisor

People Advisor

Customer Service Advisor

Sales Advisor/Administrator

Retail Travel Advisor

Service Administrator

Apprentice Sales Advisor

Sales Advisor

Contact Centre Advisor

Media Sales Executive

Customer Service Advisor

Sales Advisor

Sales Advisor

Customer Sales Advisor

Customer Service Advisor Apprenticeship

Service Advisor - Toyota

Parts Advisor

Animal Care Assistant - Casual

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