It analyst Work, Jobs in Ottershaw, Sry (with Salaries)

Service Desk Analyst
Embrace IT Services Limited —Fleet
- From £25,420 a year
- Full-time
- Software troubleshooting
- Customer service
- Windows
- Free parking
- Flexitime
Quick apply
8d
IT Finance & Projects Analyst
Toyota Financial Services, KINTO and KINTO JOIN —Epsom
- Full-time
- Hybrid work
- Microsoft Excel
- Microsoft Office
- Analysis skills
- Free parking
- Annual leave
Quick apply
IT Support Analyst
IQUW Group —London
- Full-time
- Azure
- Microsoft Office
- Continuous improvement
IT Operations Analyst
Mako —London
- Hybrid work
- In-person
- AI
Quick apply
9d
IT Analyst, Field Support Engineer
Axiom Technologies —Amersham
- Full-time
3h
Senior Student Systems Analyst
The University of Law —London
- £50,500 a year
- Full-time
- Remote
- University
- No degree
- Communication skills
- Annual leave
- Employee discount
1d
Desktop Support Analyst (6 month FTC)
Sony Music Entertainment Canada —London
- Google Suite
- Azure
- Windows
3h
IT Risk & Controls Analyst
TP ICAP —London
- Full-time
- Analysis skills
- Communication skills
5h
IT Infrastructure & Network Analyst
Victoria and Albert Museum —London
- £48,500 a year
- Analysis skills
- Employee assistance programme
- Employee discount
4d
Service Desk Analyst - Apprentice
T-Tech —London
- Customer service
- Mentoring
- IT
Quick apply
IT Asset, Licensing & Procurement Analyst
Charles Stanley —London
- Full-time
- Continuous improvement
- Communication skills
- Analytics
10d
IT Business Analyst - SAP
DS Smith —London
- Full-time
- Hybrid work
- English
- Analysis skills
- IT
2d
Service Desk Support Analyst
Basingstoke and Deane Borough Council —Basingstoke
- £34,367 - £36,980 a year
- Full-time
- Hybrid work
- Annual leave
- Employee assistance programme
14d
Finance Systems Analyst
Stephenson Harwood LLC —London
- Accounting
- In-person
- Employee discount
Senior IT Customer Support Analyst, Desktop Support
KBR —Leatherhead
- Full-time
- Computer Science
- Supervising experience
- Presentation skills
Service Desk Analyst
RSPCA —Horsham
- Full-time
- Hybrid work
- Google Suite
- Travel
- Communication skills
4d
Technical Support Analyst
CoStar Group —London
- Full-time
- Customer service
- Windows
- SQL
- Annual leave
Finance Analyst - IT
Techtronic Industries GmbH (TTI) —Maidenhead
- Full-time
- Analysis skills
- IT
Service Desk Analyst
Lane Clark & Peacock —London
- Full-time
- Continuous improvement
- Computer networking
- Communication skills
- Annual leave
- Employee discount
14d
Senior IT Service Desk Analyst
Realty Income Corporation —London
- Full-time
- Computer Science
- Bachelor's degree
- No degree

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Service Desk Analyst

Embrace IT Services Limited
Fleet

Quick apply

Job details

Permanent | Full-time
From £25,420 a year
8 days ago

Benefits

Free parking
Casual dress
Flexitime
Company pension
On-site parking

Qualifications

Microsoft Windows Server
Technical troubleshooting
Desktop support
TCP
ITIL Certification
Software troubleshooting
Customer service
User account provisioning
LAN
Ticket management
Microsoft Office Suite
Windows
Microsoft Office
Network infrastructure
User account management
Firewall
IT permissions management
Computer hardware
Ticket management systems
Technical support incident logging
Network support
Mac OS
IP networking
Customer support
Application support
Communication skills
Identity & access management

Full job description

Job Overview

We are seeking a dynamic and proactive 1st Line Service Desk Analyst to join our IT support team. In this vital role, you will be the first point of contact for end-users seeking technical assistance, ensuring swift resolution of IT issues and delivering exceptional customer service. Your energetic approach and technical expertise will help maintain seamless IT operations across the organization, supporting a variety of hardware, software, and network systems. This position offers an exciting opportunity to develop your skills in a fast-paced environment while making a tangible impact on daily business functions.

Responsibilities

Respond promptly to incoming support requests via phone, email, or ticketing systems.
Diagnose and resolve common technical issues related to desktop support, operating systems (Windows, macOS), and hardware components.
Assist users with software troubleshooting, including Microsoft Office applications and other enterprise tools.
Support network connectivity issues by troubleshooting computer networking problems such as LAN, VPN, DNS, TCP/IP, firewalls, and TCP connections.
Manage user accounts and permissions using Microsoft Office 365 and assist with password resets or account lockouts.
Escalate complex issues when necessary while maintaining clear communication with end-users.
Document all support interactions accurately in ticketing system.

Skills

Strong understanding of computer networking concepts including LAN, TCP/IP protocols, DNS, VPNs, and firewalls.
Proficiency in desktop support across multiple operating systems such as Windows (including Windows Server) and macOS.
Hands-on experience with Microsoft Office 365 and user account administration.
Knowledge of software troubleshooting techniques for common applications like Microsoft Office suite.
Familiarity with remote management tools for deploying updates or managing hardware/software assets.
Excellent communication skills to provide clear guidance and support to end-users of varying technical backgrounds.
Ability to analyze issues quickly using strong problem-solving skills while maintaining a positive attitude under pressure.

Qualifications / Experience (advantageous)

Microsoft Fundamentals
ITIL Foundation

Join us as a Service Desk Analyst and become a key player in delivering reliable IT support that empowers our organization’s success!

Pay: From £25,420.00 per year

Benefits:

Casual dress
Company pension
Flexitime
Free parking
On-site parking

Work Location: In person

Quick apply

Refine Your Search

it analyst jobs in ottershaw, sry

Service Desk Analyst

IT Finance & Projects Analyst

IT Support Analyst

IT Operations Analyst

IT Analyst, Field Support Engineer

Senior Student Systems Analyst

Desktop Support Analyst (6 month FTC)

IT Risk & Controls Analyst

IT Infrastructure & Network Analyst

Service Desk Analyst - Apprentice

IT Asset, Licensing & Procurement Analyst

IT Business Analyst - SAP

Service Desk Support Analyst

Finance Systems Analyst

Senior IT Customer Support Analyst, Desktop Support

Service Desk Analyst

Technical Support Analyst

Finance Analyst - IT

Service Desk Analyst

Senior IT Service Desk Analyst

I want to receive the latest job alerts for it analyst in ottershaw, sry

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