User experience researcher Work, Jobs in Send, Sry (with Salaries)

Digital Customer Experience - User Experience Researcher
Whitbread —London
- Full-time
- Employee discount
Quick apply
8d
User Researcher
Greater London Authority —London
- £52,305 a year
- Full-time
- Hybrid work
- Presentation skills
- Agile
- Annual leave
12h
User Researcher
Experian Information Solutions —London
- Full-time
- Hybrid work
- AI
- Communication skills
- Annual leave
User Researcher
Capgemini Sogeti —London
- AWS
- Agile
- Communication skills
User Researcher
Methods Business and Digital Technology —London
- Full-time
- Hybrid work
- Agile
- Annual leave
- Employee assistance programme
Quick apply
7d
UX Researcher (3-Month Contract)
Once For All UK —Basingstoke
- £400 - £450 a day
- Travel
- Time management
- Analytics
Quick apply
User Researcher
Solirius Reply —London
- Full-time
- Hybrid work
- Agile
- Annual leave
- Employee assistance programme
Quick apply
Senior User Researcher
dunnhumby —London
- Analysis skills
- Bachelor's degree
- Communication skills
- Flexible schedule
Quick apply
User Experience Consultant – London to New York
UX Connections —London
- Full-time
- Computer Science
- University
- Psychology
14d
UX Researcher (Senior/Staff-level)
Synthesia —London
- Full-time
- Hybrid work
- Communication skills
- Annual leave
- Work from home
User Researcher (SC Eligible) - Consultant - Digital Excellence
Capgemini Sogeti —London
- Hybrid work
- Bachelor's degree
- Psychology
- Agile
Senior User Researcher (SC Cleared & Eligible) - Senior Consultant - Digital Excellence
Capgemini Sogeti —London
- Hybrid work
- Bachelor's degree
- Psychology
- Agile
Betting & Gaming UX Consultant, London
UX Connections —London
- Full-time
- Computer Science
- University
- Psychology
14d
Design Researcher (12 Month FTC)
Lloyds Banking Group —London
- £72,702 - £80,780 a year
- Full-time
- Hybrid work
13d
Director, Product Experience Design
Mastercard —London
- Full-time
- Agile
- Financial services
- Communication skills
Product Designer
Meta —London
- Full-time
- Bachelor's degree
- AI
8d
Product Designer
Palantir Technologies —London
- Full-time
- In-person
- Work from home
Senior UX Designer, Prime Video
Amazon Development Centre (London) Limited —London
- Full-time
- Communication skills
Senior Product Designer (Virtual Clinics)
Flo Health —London
- £85,000 - £105,000 a year
- Hybrid work
- Master's degree
- Mentoring
- AI
- Annual leave
Quick apply
Group Design Lead
Wise Australia Investments —London
- £131,000 - £173,000 a year

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Digital Customer Experience - User Experience Researcher

Whitbread -
London

Quick apply

Job details

Full-time
8 days ago

Benefits

Company pension
Private medical insurance
Employee discount

Qualifications

Stakeholder collaboration
Digital analytics tools
Market research
Google Analytics
Adobe Analytics

Full job description

At Whitbread, we're transforming our digital products to create seamless, customer-centred experiences across our brands. We're looking for an experienced User Experience Researcher to champion the voice of the customer and ensure every product decision is grounded in evidence, insight, and real user needs.
Working as part of our Digital Product team, you'll partner with Product Managers, Designers, Engineers and Commercial stakeholders to uncover customer needs, validate solutions, and influence the future direction of our digital experiences

Role: UX Researcher
Contract Type: Full time, Permanent
Location: Chancery Lane, London

Why You’ll Love It Here

Healthcare: Family BUPA healthcare
10% matched pension
Discounts: Up to 60% discount on Premier Inn stays and 25% discount on our Restaurant brand
Annual Incentive of up to 30% Bonus

Check out all our benefits here: https://www.whitbreadcareers.com/about-us/benefits/

What you’ll be doing:
You'll lead customer research across our digital products and journeys, ensuring that user needs and behaviours are at the heart of every product decision. From early-stage discovery through to delivery, you'll plan and conduct a range of qualitative and quantitative research activities, including user interviews, usability testing, surveys, behavioural analysis and journey mapping. Working closely with Product Managers and Designers, you'll uncover opportunities, validate concepts and help shape product strategy through evidence-based insights.
As a trusted voice of the customer, you'll collaborate with cross-functional teams across Product, Design, Engineering and Commercial functions to influence decision-making and improve customer outcomes. You'll translate complex findings into clear, actionable recommendations, create insight artefacts such as personas and customer journey maps, and help establish best-practice UX research standards, governance and ways of working. You'll also champion accessibility, inclusive design and continuous learning, ensuring customer insight drives both innovation and commercial success.

What you’ll need:

Significant experience in UX Research within complex digital product environments.
Strong expertise across both qualitative and quantitative research methodologies.
Experience influencing product strategy and senior stakeholders through evidence-based insight.
Knowledge of behavioural analytics platforms such as Google Analytics, Adobe Analytics or Contentsquare.
Experience building or developing UX research frameworks, tools, repositories and ways of working.

Quick apply

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user experience researcher jobs in send, sry

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