It service manager Work, Jobs in Curdridge, Ham (with Salaries)

IT Service Desk Manager
i-Jobs —Chichester
- £25 an hour
- Full-time
- Hybrid work
- Continuous improvement
- Team management
- In-person
- Work from home
Quick apply
12h
IT Project Manager
Saab —Fareham
- Organisational skills
- IT
- Communication skills
9d
ICT Senior Analyst
New Forest District Council —Lyndhurst
- £40,174 - £44,472 a year
- Full-time
- Hybrid work
- Agile
- In-person
- Annual leave
- Employee assistance programme
Clinical Systems Engineer - IT Service Desk & Support
IWT PHU Single Corporate Service —Newport
- £32,073 - £39,043 a year
- Customer service
- No degree
- IT
Quick apply
ABS Product Manager
SW Group —Southampton
- Full-time
- Hybrid work
- Product management
- Organisational skills
- Communication skills
Quick apply
21h
Senior Backend Developer (PHP)
Total Security Limited —Fareham
- Up to £60,000 a year
- Full-time
- Bar
- Analysis skills
- APIs
- Annual leave
- Gym membership
Quick apply
Data Transfer Coordinator – Clean Water Framework
Cappagh Group of Companies —Havant
- From £30,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
Senior Engineer
M Group —Southampton
- Annual leave
- Employee assistance programme
8d
Analytics Manager
Associated British Ports —Southampton
- Machine learning
- Agile
10d
Service Desk Analyst
Bell Integration United Kingdom —Portsmouth
- Monday to Friday
- Customer service
- Driving
- Computer networking
Quick apply
Project Engineer
Medhurst —Fareham
- Full-time
- Travel
- Communication skills
Network Engineer
QinetiQ —Portsmouth
- £51,975 - £57,700 a year
- Full-time
- Engineering
- Computer networking
- IT
- Employee discount
Business Systems Architect
GKN Aerospace —East Cowes
- Computer Science
- Engineering
- Project management
- Relocation assistance
ISS Project Manager
CMS2 —Portsmouth
- Full-time
- ERP systems
- Project management
- Travel
Quick apply
Product Engineering Manager
Leonardo UK Ltd —Southampton
- Full-time
- Hybrid work
- Engineering
- Presentation skills
- Leadership
- Flexible schedule
- Referral programme
14d
Senior Software Engineer
Nice —Southampton
- Azure
- Computer Science
- Engineering
Systems Administrator - Platform Migration & Merge Specialist
Hawk-Eye Innovations (HEI) —Basingstoke
- £50,000 - £80,000 a year
- Full-time
- Hybrid work
- Administrative experience
- Analysis skills
- SharePoint
- Annual leave
- Employee discount
Service Operations Manager
SSE —Portsmouth
- £59,800 - £89,800 a year
- Full-time
- Employee discount
9d
Local IT Lead
Medhurst —Fareham
- Full-time
- English
- Supervising experience
- Travel
Senior Project Manager
Parker Hannifin Corporation —Fareham
- Full-time
- Master's degree
- No degree
- Business
- Free parking
- Employee assistance programme
10h

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IT Service Desk Manager

i-Jobs
Chichester

Quick apply

Job details

Full-time | Fixed term contract
£25 an hour
12 hours ago

Benefits

Company pension
Work from home

Qualifications

IT team management
IT service management
Continuous improvement
Team management
ServiceNow
Information technology team management
Leadership
Communication skills
Help desk
Rota coordination

Full job description

Service Desk Manager

Hours: 37 Hours Per Week
Contract: Temporary Assignment (1 September 2026 – 31 March 2027)
Location: County Hall, Chichester, PO19 1RQ, United Kingdom
Work Pattern: Monday – Friday (Hybrid: initial office attendance 5 days per week for training, then mixture of office and home working)

We're recruiting a Service Desk Manager (Grade 12) to lead West Sussex County Council's Technology Services Service Desk function. This is a senior IT role, ideal for someone with strong leadership, service management, and technical support experience in customer-facing environments.

About the Role

As Service Desk Manager, you'll oversee the day-to-day operation of the Service Desk across L1, L2, and L3 support teams. You'll be accountable for service quality, customer experience, workforce planning, rota management, incident and request management, and knowledge management. You'll work collaboratively with technical teams, resolver groups, and third-party suppliers to ensure effective service delivery and continual improvement.

What You'll Be Doing

Leading and managing the Service Desk function across multiple support levels
Ensuring service quality, customer satisfaction, and operational efficiency
Managing workforce planning, rota scheduling, and performance reporting
Overseeing incident management, service request handling, and knowledge management
Supporting major incident response and operational governance
Collaborating with technical teams and external suppliers to deliver effective IT services
Driving continual service improvement initiatives

Requirements

We're looking for a proactive leader with strong IT service management expertise.

You'll ideally have:

Significant experience managing Service Desk, IT Operations, or Technical Support teams
Strong leadership and people management skills
Experience in service performance management, workforce planning, and incident/request handling
Knowledge of ITIL-based environments
Experience using ITSM platforms such as Halo, ServiceNow, Ivanti, or equivalent
Excellent communication and problem-solving skills

Why Apply

Senior-level IT management role in a large public sector organisation
Opportunity to lead a multi-level Service Desk team
Hybrid working arrangement after training
Chance to drive service quality and continual improvement

Benefits

Weekly Pay
Company Pension
Ongoing Agency Support
Temp-to-Perm Opportunities

Pay Rate

PAYE: £25.00 per hour (Grade 12)

Order Number: 5302518

Job Types: Full-time, Fixed term contract
Contract length: 6 months

Pay: £25.00 per hour

Expected hours: 37.0 per week

Benefits:

Work from home

Experience:

ITIL-based environments: 1 year (required)
managing Service Desk, IT Operations,: 3 years (required)
managing Technical Support teams: 3 years (required)
incident/request handling.: 1 year (required)
ITSM platforms such as Halo, ServiceNow, Ivanti: 1 year (required)

Work authorisation:

United Kingdom (required)

Work Location: In person

Quick apply

Refine Your Search

it service manager jobs in curdridge, ham

IT Service Desk Manager

IT Project Manager

ICT Senior Analyst

Clinical Systems Engineer - IT Service Desk & Support

ABS Product Manager

Senior Backend Developer (PHP)

Data Transfer Coordinator – Clean Water Framework

Senior Engineer

Analytics Manager

Service Desk Analyst

Project Engineer

Network Engineer

Business Systems Architect

ISS Project Manager

Product Engineering Manager

Senior Software Engineer

Systems Administrator - Platform Migration & Merge Specialist

Service Operations Manager

Local IT Lead

Senior Project Manager

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