Operations support lead (engineering) Work, Jobs in Emsworth, Ham (with Salaries)

Manager of Support Engineering
Benifex —Southampton
- Remote
- Organisational skills
- Leadership
- Communication skills
- Employee assistance programme
14d
Ship Safety Lead (Fire Safety & Engineering)
Maritime and Coastguard Agency —Southampton
- £44,241 a year
- Part-time
- Hybrid work
- Presentation skills
- Travel
- Communication skills
- Annual leave
- Employee assistance programme
Engineering Manager
Emcor —Chandlers Ford
- £60,000 a year
- Full-time
- Microsoft Powerpoint
- Communication skills
- Employee assistance programme
- Referral programme
Quick apply
13d
Lead Robotics Engineer
Callen-Lenz —Southampton
- Full-time
- Hybrid work
- Laboratory experience
- Master's degree
- Bachelor's degree
- Annual leave
14d
Workshop Service Engineer
Nationwide Platforms —Southampton
- Monday to Friday
- Microsoft Outlook
Aerospace Engineer (Hardware Focused)
LiveLink —Havant
- £45,000 - £55,000 a year
- Full-time
- CAD
- Engineering
- Master's degree
Quick apply
Assistant Engineer
Portsmouth Water —Havant
- £49,641 a year
- Microsoft Powerpoint
- Engineering
- Presentation skills
- Annual leave
- Employee assistance programme
Quick apply
Procurement Engineer (Electrical)
SubSea Craft —Portsmouth
- Up to £55,000 a year
- Full-time
- Engineering
- ERP systems
- Assembly
- Annual leave
Procurement Engineer (Electrical)
Subsea Craft —Portsmouth
- Up to £55,000 a year
- Full-time
- Engineering
- ERP systems
- Assembly
- Annual leave
Quick apply
OT Systems Engineering Apprentice
Portsmouth Water —Havant
- From £25,925 a year
- Engineering
- Programmable logic controllers
- In-person
- Annual leave
- Employee assistance programme
Quick apply
8d
Senior Product Engineer
Eaton —Bedhampton
- CAD
- Engineering
- Presentation skills
Lead Manufacturing Engineering Specialist
Leonardo UK Ltd —Southampton
- Full-time
- Hybrid work
- Engineering
- Negotiation
- Flexible schedule
- Referral programme
EHS Specialist
Wood —Worthing
- Full-time
- Hybrid work
- Engineering
- Maintenance
- Master's degree
- Annual leave
- Life insurance
7d
Lead Engineer
Emcor —Chandlers Ford
- Up to £55,000 a year
- Full-time
- HVAC
- Contracts
- IT
- Employee assistance programme
- Referral programme
Quick apply
Supply Chain Manufactuirng Engineer
Eaton —Titchfield
- AutoCAD
- Engineering
- ERP systems
14d
Information Security Engineer - Vulnerability Management
Starling —Southampton
- Full-time
- Hybrid work
- Management
- Java
- SQL
- Annual leave
- Employee discount
Quick apply
Manufacturing & Process Quality Engineer
Capgemini Sogeti —Southampton
- Hybrid work
Systems Engineering Manager
CMS2 —Portsmouth
- Full-time
- Continuous improvement
- Mentoring
- Communication skills
Quick apply
Quality Manager
Vestas —Newport
- Full-time
- Engineering
- Bachelor's degree
- Continuous improvement
- Annual leave
Quality Engineer
Teledyne Technologies Inc. —Portchester
- Full-time
- Microsoft Excel
- Engineering
- Microsoft Office

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operations support lead (engineering) jobs near emsworth, ham

Manager of Support Engineering

Benifex -
Southampton

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Job details

14 days ago

Benefits

Company pension
Employee assistance programme

Qualifications

Technical support
Organisational skills
Leadership
Communication skills

Full job description

Who are Benifex?

We are a fast-moving technology company, and one of the most successful providers of online reward and benefits solutions in the UK. We believe that everyone deserves an exceptional experience at work, every day, and build workplace technology that makes this happen. Benifex’s mission is to build remarkable experiences that employees love. Today Benifex supports more than five million employees in over 3,000 organisations across more than 100 countries. To help us on our quest to be the best, we need brilliant people on board and that’s where you come in.

Why should you apply?

Coach, Develop and Grow a Support Engineering team, creating an environment where individuals can thrive and progress
Take ownership of a critical function during a major transformation
Shape how a high-performing technical team operates, improving delivery, quality, and efficiency at scale
Work closely with senior leadership to translate strategy into real operational outcomes and team performance
Work for a profitable, fast-growing market leader in the online reward and benefits space

Please note we are unable to offer visa sponsorship and require to people to be based in the UK or Ireland for this position

Great benefits:

Flexible work – choose a working setup that works for you, our only ask is to see you once a month in the office and you must be based in the UK or Ireland.

️ 25 days holiday plus your local bank holidays

Your birthday off

️ Two half day wellbeing days

Healthcare cash plan to cover the costs of day to day healthcare

Employee Assistance Plan 24/7 365 support

Income Protection (75%) and life assurance (4x salary)

Pension scheme

Enhanced parental leave package - 26 weeks fully paid maternity leave and 4 weeks fully paid paternity leave

£50 monthly allowance to spend on whatever takes your fancy, your very own Benifex card will be topped up at the start of each month!

Role Overview

As Manager of Support Engineering, you will play a key role in scaling and leading a rapidly growing team as part of a newly structured global support function. Reporting to the Director of Support Engineering, you will oversee a team responsible for complex 3rd line technical issues and defect resolution, ensuring high-quality delivery and adherence to SLAs. This is a hands-on leadership role where you will drive operational excellence while building team capability and performance. You will also contribute to a broader transformation, helping to embed best practices, improve processes, and support the growth of a world-class Support Engineering function.

Responsibilities

Lead, coach, and grow a team of Support Engineers, fostering a high-performance and collaborative culture
Take ownership of day-to-day Support Engineering operations, including workload management, escalations, and SLA delivery
Oversee the resolution of complex 3rd line technical issues and out-of-warranty defects
Drive operational improvements as the team scales, ensuring consistency, quality, and efficiency
Collaborate with global support teams across 1st, 2nd, and 3rd line functions to deliver a seamless service
Monitor performance metrics and implement data-led improvements across team processes
Support the expansion of the team, contributing to hiring, onboarding, and capability building
Partner with senior stakeholders to align on priorities, surface risks, and ensure effective execution

What are we looking for?

Proven experience leading technical support or engineering teams
Strong people leadership skills, with the ability to coach, develop, and scale teams effectively
Experience delivering operational excellence, particularly in high-volume or rapidly growing environments
A hands-on approach with the ability to manage both technical delivery and team performance
Strong organisational and communication skills
Accountable and delivery-focused mindset, with a clear sense of ownership and follow-through

Even if you don't meet all of the requirements for this role, we encourage you to apply! We are looking for talented and passionate individuals who are eager to learn and grow. We also offer a variety of other roles, so please check out our careers page to see if there is something else that might be a good fit for you.

Our interview process

Benifex understands the need to have a fast and efficient process, the below will all be completed in the shortest time possible.

Initial informal call with the Talent team

Interview with the hiring manager and a member of the team

Final interview with the Director

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

We are committed to creating a diverse and inclusive workplace where everyone feels welcome and respected. We believe that diversity and inclusion are essential to our success, and we are proud to be an equal opportunity employer.

We are a proud member of the Disability Confident employer scheme.

If you require any reasonable adjustments at any stage during the recruitment process, please let us know with your application.

Apply Now

Refine Your Search

operations support lead (engineering) jobs in emsworth, ham

Manager of Support Engineering

Ship Safety Lead (Fire Safety & Engineering)

Engineering Manager

Lead Robotics Engineer

Workshop Service Engineer

Aerospace Engineer (Hardware Focused)

Assistant Engineer

Procurement Engineer (Electrical)

Procurement Engineer (Electrical)

OT Systems Engineering Apprentice

Senior Product Engineer

Lead Manufacturing Engineering Specialist

EHS Specialist

Lead Engineer

Supply Chain Manufactuirng Engineer

Information Security Engineer - Vulnerability Management

Manufacturing & Process Quality Engineer

Systems Engineering Manager

Quality Manager

Quality Engineer

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