3rd line support Work, Jobs in Caerleon, Nwp (with Salaries)

IT Service Desk Analyst
BTL IT Solutions Ltd. —Patchway
- £26,000 - £29,000 a year
- Full-time
- In-person
- Free parking
Quick apply
8d
Service Desk Advisor (First Line Helpdesk)
Vista Retail Support —Cardiff
- £24,785 a year
- Weekend availability
- Software troubleshooting
- Customer service
- In-person
- Free parking
- Life insurance
Quick apply
Schools Desktop Support Analyst
Torfaen County Borough Council —Torfaen
- £32,597 - £35,412 a year
- Full-time
- English
- IT
6d
Customer Service Team Leader
Ayvens —Bristol
- £32,000 - £38,000 a year
- Full-time
- Microsoft Outlook
- Management
- Microsoft Office
- Free parking
- Annual leave
Vacancy 1: Escalations Technician – 2nd/3rd Line Duties
EvolvIT —Bristol
- Azure
- Customer service
- Computer networking
Appointed Person in Lifting Operations
M Group —Newport
- Overtime
- AutoCAD
- Microsoft Office
- SharePoint
- Annual leave
- Employee assistance programme
7d
Risk Engineer
M Group —Newport
- Engineering
- Master's degree
- Bachelor's degree
- Annual leave
- Employee assistance programme
Facilities Assistant (Bristol - Part Time)
Irwin Mitchell —Bristol
- Part-time
- Microsoft Outlook
- Organisational skills
- Front desk
Civil Project Engineer
M Group —Caldicot
- Civil engineering
- Microsoft Office
- Project management
- Annual leave
- Employee assistance programme
Business Development Manager
Business West —Bristol
- £40,000 - £45,000 a year
- Full-time
- Hybrid work
- Free parking
- Health & wellbeing programme
Quick apply
2d
External Identity Support Analyst (Cardiff)
Kocho —Cardiff
- Full-time
- Hybrid work
- Azure
- SQL
- Analysis skills
Quick apply
IT Support & Infrastructure Engineer
PlayStation Global —Bristol
- Weekend availability
- Hybrid work
- Analysis skills
- Mentoring
- Scripting
Quick apply
Fraud Prevention Associate
V12 Retail Finance —Cardiff
- £25,000 a year
- Hybrid work
- Communication skills
Regional Data Forensic Manager (Technical Lead)
Avon and Somerset Constabulary —Bristol
- £43,668 - £47,046 a year
- Full-time
- Hybrid work
- Continuous improvement
- Leadership
- Communication skills
- Flexible schedule
Project Manager
M Group —Bristol
- PMP
- Project management
- Travel
- Annual leave
- Employee assistance programme
Infrastructure Support Engineer
Computacenter —Bristol
- Windows
10d
Quantity Surveyor
Taylor Wimpey —Cardiff
- IT
- Annual leave
- Employee discount
10d
Retail Store Assistant Bristol Superstore
Cancer Research UK —Bristol
- Part-time
- Customer service
- Communication skills
- Employee discount
3d
Product Owner
Hawk-Eye Innovations (HEI) —Bristol
- £43,630 - £65,440 a year
- Full-time
- Hybrid work
- Travel
- Leadership
- Communication skills
- Annual leave
- Employee discount
Quantity Surveyor
M Group —Bristol
- Management
- Annual leave
- Employee assistance programme

I want to receive the latest job alerts for 3rd line support in caerleon, nwp

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

IT Service Desk Analyst

BTL IT Solutions Ltd.
Patchway

Quick apply

Job details

Full-time
£26,000 - £29,000 a year
8 days ago

Benefits

Free parking
Discounted or free food
Company events
On-site parking

Qualifications

SCCM
VoIP
IT support
A Level
Active Directory

Full job description

1st and 2nd line Service Desk Engineer at our Bluechip FTSE 100 Aerospace customer.

This job is a good opportunity to support a corporate enterprise, in an extremely interesting high tech manufacturing environment.

We at BTL IT Solutions pride ourselves in the quality and delivery of our services, the successful candidate must share our passion for this pride. Customer focus is absolutely key to our success.

Based in our customer's cutting edge R&D facility at Filton, Bristol. This role will provide opportunities to be at the heart of enabling new technologies for the wider Aerospace industry.

The role will involve:

Answering calls and triaging all types of tickets at a first line level.
Providing second line support for:
Windows 11
Office
Microsoft Teams
Hardware maintenance through a 3rd party (warranty)
Mimecast Email Archiving System
Active directory administration
Change Control of the desktop environment
Management and resolution of calls using the customer's service management package
Deploying software via SCCM Remote support through RDP, SCCM Remote control, Teams and Dameware.
VOIP support
Deployment of desktops and laptops to new and existing users
Patching and 1st line network support

Initial interviews will be conducted via video conference, followed by a face to face interview.

There will be an initial 3 month probation period for the successful candidate.

Job Type: Full-time

Pay: £26,000.00-£29,000.00 per year

Benefits:

Company events
Discounted or free food
Free parking
On-site parking

Application question(s):

Are you free from a criminal record and willing to be security cleared to the level of UK BPSS?

Education:

A-Level or equivalent (preferred)

Experience:

IT Support: 2 years (preferred)

Work authorisation:

United Kingdom (required)

Work Location: In person

Quick apply

Refine Your Search

3rd line support jobs in caerleon, nwp

IT Service Desk Analyst

Service Desk Advisor (First Line Helpdesk)

Schools Desktop Support Analyst

Customer Service Team Leader

Vacancy 1: Escalations Technician – 2nd/3rd Line Duties

Appointed Person in Lifting Operations

Risk Engineer

Facilities Assistant (Bristol - Part Time)

Civil Project Engineer

Business Development Manager

External Identity Support Analyst (Cardiff)

IT Support & Infrastructure Engineer

Fraud Prevention Associate

Regional Data Forensic Manager (Technical Lead)

Project Manager

Infrastructure Support Engineer

Quantity Surveyor

Retail Store Assistant Bristol Superstore

Product Owner

Quantity Surveyor

I want to receive the latest job alerts for 3rd line support in caerleon, nwp

Related Searches

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected