Helpdesk administrator Work, Jobs in Fulham, Gtl (with Salaries)

Tier 2 Customer Support Engineer
Leonardo S.p.A. —London
- Full-time
- Hybrid work
- Azure
- Windows
- Microsoft Office
Mobile A/C Engineer
ABM UK —London
- £38,000 a year
- 8 hour shift
- Maintenance
- Microsoft Office
- Driving
- Employee discount
Quick apply
Mobile Refrigeration / Chiller Engineer
ABM UK —Hounslow
- £50,000 - £51,000 a year
- Full-time
- Maintenance
- Microsoft Office
- Driving
- Employee discount
Quick apply
Patient Workflow Administrator
Willow |Tree Family Doctors —London
- £25,350 - £27,378 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- English
Quick apply
IT Helpdesk Intern
Albourne Partners —London
- Windows
- Microsoft Office
- Internship
- Health & wellbeing programme
9d
Fresh Desk Administrator
Inspiration Healthcare Ltd —London
- Full-time
- Customer service
- Administrative experience
- Organisational skills
Quick apply
IT Systems Administrator
Maintel —London
- Full-time
- Azure
- Maintenance
- Windows
- Free parking
- Employee discount
Vacancy Project & Helpdesk Administrator
Mitie —Harmondsworth
- £35,000 a year
- Full-time
- Microsoft Excel
- PMP
- Project management
CRES Administrator, London (GB)
Swiss Re —London
- £28,000 - £42,000 a year
- Full-time
- Microsoft Office
20h
Medical Receptionist/Administrator
Kings Corner Surgery —Ascot
- From £12.71 an hour
- Part-time
- Windows
- Administrative experience
- In-person
- Free parking
- Life insurance
Quick apply
11d
Commercial Contracts Administrator
Artic Building Services —Dartford
- Overtime
- Microsoft Word
- Microsoft Excel
- Maintenance
- Referral programme
9d
People Service Delivery Administrator
ISS Facility Services —Weybridge
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick apply
Senior Administrator
BGIS —London
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Client Service Administrator
BidvestNoonan —West Byfleet
- £26,227.50 a year
- Monday to Friday
- Communication skills
Quick apply
Senior Administrator
BGIS —London
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Manager - Operational Design and Delivery
HSBC Global Services Limited —London
- Full-time
- Project management
- Continuous improvement
- Organisational skills
1d
Deputy Shift Leader
BGIS —London
- Full-time
- Basic maths
- Maintenance
- English
5d
Senior Trust Administrator, MENA Team
HSBC Global Services Limited —St. Helier
- Full-time
- Communication skills
- Tax experience
Contract Manager
BGIS —London
- Full-time
Contract Manager
BGIS —London
- Full-time

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helpdesk administrator jobs near fulham, gtl

Tier 2 Customer Support Engineer

Leonardo S.p.A. -
London

Apply Now

Job details

Full-time

Qualifications

Microsoft Windows Server
Azure
iOS
Windows
Microsoft Office
SQL
VMWare
Linux
Application support
Communication skills
Server management
Intune

Full job description

Job Requirements

Location: Hybrid working - Becrypt Head Office/Home Working with Occasional Customer Site Visits

Responsible to: Helpdesk Manager

Job Purpose: Becrypt is seeking a motivated and customer-focused Tier 2 Customer Support Engineer to join our Service Desk team. In this role, you will provide second-line technical support, troubleshoot complex issues, and collaborate with internal teams and customers to ensure reliable and high-quality service delivery. You will play a key role in maintaining system performance and improving support processes. You will report to the Service Desk Manager for technical direction and guidance.

Principal duties and responsibilities:

Accurately log tickets in Becrypt’s ticketing system
Ensure that a high level of customer service and support is provided in line with agreed SLAs
Provide assistance and support to colleagues in IT related matters
Provide proactive and preventative maintenance solutions and technical advice to reduce recurring incidents
Escalate problems where necessary to management or third-party suppliers
Undertake small to medium-sized operational projects
Diagnose and resolve technical issues
Handle escalated calls from first/second line members
Liaise with System Administrators
Provide support to users via telephone, email and remote tools
Assist with the creation, maintenance, and improvement of technical documentation and knowledge base articles
Ad-hoc on-site visit may be required
Be available for 24/7 on-call support on a rotational basis, when required

Role will be subject to an employment screening process and will require security clearance.

Work Experience

Essential

Ability to multitask, prioritise tasks and work well under pressure
Confident, clear and professional telephone manner
Excellent written and verbal communication skills
2 years’ experience in a similar role
A genuine interest in technology and a willingness to learn
Working proactively as part of a team or alone

Desirable

Experience in Application Support

Knowledge of:

Linux
Microsoft Windows Server Management
SQL
Mac/iOS
VMWare

Exposure to, and support of, cloud-based services:

Microsoft Office 365
Microsoft Azure/ Intune

Apply Now

Refine Your Search

helpdesk administrator jobs in fulham, gtl

Tier 2 Customer Support Engineer

Mobile A/C Engineer

Mobile Refrigeration / Chiller Engineer

Patient Workflow Administrator

IT Helpdesk Intern

Fresh Desk Administrator

IT Systems Administrator

Vacancy Project & Helpdesk Administrator

CRES Administrator, London (GB)

Medical Receptionist/Administrator

Commercial Contracts Administrator

People Service Delivery Administrator

Senior Administrator

Client Service Administrator

Senior Administrator

Manager - Operational Design and Delivery

Deputy Shift Leader

Senior Trust Administrator, MENA Team

Contract Manager

Contract Manager

I want to receive the latest job alerts for helpdesk administrator in fulham, gtl

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