Senior customer service representative Work, Jobs in Chalgrove, Oxf (with Salaries)

Global Employee Relations Investigator
HP —Reading
- Full-time
- Bachelor's degree
- Human resources
- Business
Sr Business Development Representative Building Automation M/F/D
Honeywell —Bracknell
- Full-time
- Up to 50% travel
- Sales
- Bachelor's degree
14d
Enterprise Relationship Manager - Banking, Financial Service & Insurances (m/f/d) - Reading, UK
IGEL Technology GmbH —Reading
- Sales
- English
- Presentation skills
Senior Product Assurance Manager
Astroscale —Didcot
- £60,000 - £94,000 a year
- Full-time
- Hybrid work
- English
- Presentation skills
- Travel
- Life insurance
- Sick pay
General Catering Manager
BaxterStorey UK —Oxford
- £41,000 a year
- Weekend availability
- Hospitality
- Leadership
- Employee assistance programme
- Employee discount
Quick apply
10d
Group Reward Director
Oxford University Press —Oxford
- Full-time
- Hybrid work
- Leadership
- Employee discount
6d
Operations Director
BaxterStorey UK —Earley
- Full-time
- Hospitality
- Hotel
- Employee assistance programme
- Employee discount
Quick apply
9d
Distinguished Technologist – Pre-Sales AI & Data Center Networking
Hewlett Packard Enterprise —Winnersh
- Full-time
- Engineering
- Bachelor's degree
- Travel
Sales Development Representative - AI and Knowledge
eGain —Newbury
- Sales
- Customer service
- AI
1d
Chief Engineer / Architect - Nuclear
Capgemini —Abingdon
- Hybrid work
- Construction experience
- Leadership
2d
Quality Specialist
LGC Diagnostics & Genomics —Kidlington
- Weekend availability
- Remote
- Bachelor's degree
- Travel
Quick apply
Senior Mechanical Engineer
MWHTreatment —Rickmansworth
Principal Technology Consultant
Hewlett Packard Enterprise —Winnersh
- Full-time
- Azure
- Computer Science
- DevOps
5d
Field Sales Executive
Charity Link —High Wycombe
- £26,400 - £55,000 a year
- Full-time
- Sales
- Communication skills
- Annual leave
- Employee discount
Quick apply
Deskside Analyst
Hachette UK —Didcot
- Up to £32,500 a year
- Full-time
- Azure
- Microsoft Outlook
- Customer service
- Annual leave
- Employee discount
9d
Head of Human Resources - Grosvenor
The Rank Group —Maidenhead
- Human resources
- Leadership
Quick apply
7d
Senior Direct Payments Officer
Wokingham Borough Council —Wokingham
- £31,537 - £35,413 a year
- Full-time
- Supervising experience
- IT
- Office experience
- Annual leave
- Employee assistance programme
6d
Housing Advice Officer
Buckinghamshire Council —Aylesbury
- Full-time
- Employee assistance programme
- Employee discount
5d
Housing Assessments Officer
Buckinghamshire Council —High Wycombe
- Full-time
- School
- Employee assistance programme
- Employee discount
12d
Placement Officer
Buckinghamshire New University —High Wycombe
- £29,588 - £33,002 a year
- Hybrid work
- Customer service
- Administrative experience
- Organisational skills
- Employee discount
12d

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senior customer service representative jobs near chalgrove, oxf

Global Employee Relations Investigator

HP -
Reading

Apply Now

Job details

Full-time

Qualifications

Performance management
Bachelor's degree
Human resources
Communications
Business
Communication skills

Full job description

Global Employee Relations Investigator

Description -

Job Summary
This role is responsible for contributing to the global employee relations framework evolution, including communication and case studies. The role delivers employee communications, supports performance management, offers expert Employee Relations (ER) consultation, and provides compliance guidance. The role develops training, collaborates with stakeholders, and represents the organization in external cases for all countries in the region where HP has presence.

Note: The incumbent is required to work from their designated HP office for a minimum of three days per week.

Responsibilities

Manages and leads medium to high complexity investigations, partners with stakeholder and ensures timely closure. Contributes to knowledge management of ER and related processes.
Develops disciplinary recommendation risk assessments and reporting, and ensures disciplinary policies, procedures, practices, and documentation are kept up to date.
Examines case studies and contributes to the evolution of the global employee relations framework, including programs, policies, procedures, practices, and system enhancements.
Develops and delivers employee communications related to talent management initiatives, policies, and programs and ensures that employees are informed about changes, updates, and relevant information related to employee relations and talent management practices.
Collaborates with HR, managers and supervisors to provide consultation, guidance and support on performance management matters, including performance reviews, performance improvement plans, and feedback conversations.
Acts as an expert ER consultant managing complex HR escalations while ensuring compliance with applicable employment laws, regulations, and company policies.
Keeps up to date with changes in employment laws and regulations and provides guidance to management and employees on compliance-related matters.
Develops and delivers training programs for employees and managers on topics such as diversity and inclusion, conflict resolution, communication skills, and workplace conduct, and provides guidance and coaching to managers on employee relations best practices and effective employee communication techniques.
Partners with employment law, integrity councils, and HR in the review of case findings and proposed HR recommendations.
Represents the organization in cases where the matter is referred to a tribunal, mediation, and/or mediation.

Education & Experience Recommended

Four-year or Graduate Degree in Human Resources, Business Administration, Labor Relations, or any other related discipline or commensurate work experience or demonstrated competence.

Preferred Certifications

Professional in Human Resources (PHR)/ Senior Professional in Human Resources (SHPR)

Cross-Org Skills

Effective Communication
Results Orientation
Learning Agility
Digital Fluency
Customer Centricity
Investigative mindset
ER acumen / Case Management
Confidence and empathy

Impact & Scope

Impacts function and leads and/or provides expertise to functional project teams and may participate in cross-functional initiatives.

Complexity

Works on complex problems where analysis of situations or data requires an in-depth evaluation of multiple factors.

Disclaimer: this job description describes the general nature and level of work performed in this role. It is not intended to be an exhaustive list of all duties, skills, responsibilities, knowledge, etc. These may be subject to change and additional functions may be assigned as needed by management.

#LI-POST

Job -

Human Resources

Schedule -

Full time

Shift -

No shift premium (United Kingdom)

Travel -

Relocation -

Equal Opportunity Employer (EEO) -

HP, Inc. provides equal employment opportunity to all employees and prospective employees, without regard to race, color, religion, sex, national origin, ancestry, citizenship, sexual orientation, age, disability, or status as a protected veteran, marital status, familial status, physical or mental disability, medical condition, pregnancy, genetic predisposition or carrier status, uniformed service status, political affiliation or any other characteristic protected by applicable national, federal, state, and local law(s).

Please be assured that you will not be subject to any adverse treatment if you choose to disclose the information requested. This information is provided voluntarily. The information obtained will be kept in strict confidence.

For more information, review HP’s EEO Policy or read about your rights as an applicant under the law here: “ Know Your Rights: Workplace Discrimination is Illegal "

Apply Now

Refine Your Search

senior customer service representative jobs in chalgrove, oxf

Global Employee Relations Investigator

Sr Business Development Representative Building Automation M/F/D

Enterprise Relationship Manager - Banking, Financial Service & Insurances (m/f/d) - Reading, UK

Senior Product Assurance Manager

General Catering Manager

Group Reward Director

Operations Director

Distinguished Technologist – Pre-Sales AI & Data Center Networking

Sales Development Representative - AI and Knowledge

Chief Engineer / Architect - Nuclear

Quality Specialist

Senior Mechanical Engineer

Principal Technology Consultant

Field Sales Executive

Deskside Analyst

Head of Human Resources - Grosvenor

Senior Direct Payments Officer

Housing Advice Officer

Housing Assessments Officer

Placement Officer

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