Technical support Work, Jobs in Staple Hill, Gls (with Salaries)

Technology Support Technician
Semperian Group —Bristol
- Up to £30,000 a year
- Full-time
- Software troubleshooting
- Customer service
- Windows
- Annual leave
Technical Support Consultant
Zellis —Bristol
- English
- Human resources
- Annual leave
IT Service Desk Analyst
Bath Spa University —Bath
- £29,588 - £33,002 a year
- Full-time
- Hybrid work
- Microsoft Office
- University
- Communication skills
- Annual leave
- Employee assistance programme
Highway Technical Support Officer
Bristol City Council —Bristol
- £29,064 - £31,022 a year
- Full-time
- Microsoft Outlook
- Microsoft Office
- Organisational skills
- Annual leave
IT Service Desk Analyst - 1st Line Support
Boeing —Bristol
- Customer service
- IT
- Communication skills
- Life insurance
IT Field Technician
FOODHUB —Newport
- £32,627 a year
- Full-time
- Hospitality
- Customer service
- Travel
- Employee assistance programme
- Gym membership
Quick apply
3d
IT Support Engineer
Executive Jet Support Ltd —Chippenham
- £25,000 a year
- Full-time
- SQL
- Computer networking
- SharePoint
- Free parking
- Employee assistance programme
Quick apply
5d
1st Line IT Support Engineer
Mintivo Ltd —Chippenham
- £21,500 - £25,000 a year
- Weekend availability
- Microsoft Outlook
- Customer service
- Windows
- Referral programme
Quick apply
12d
1st Line Technical Analyst
Xerox —Bristol
- Full-time
- Hybrid work
- Customer service
- Windows
- Microsoft Office
Application Support Engineer
Clue Software —Bristol
- Up to £35,000 a year
- Hybrid work
- Azure
- Salesforce
- SQL
Help Desk Technician L1/L2
Soltech IT —Bristol
- £28,000 - £30,000 a year
- Full-time
- Azure
- Software troubleshooting
- Customer service
- Free parking
- Annual leave
Quick apply
Service Desk Analyst (Entry level)
Bristol NHS Foundation Trust —Bristol
- £25,760 - £27,476 a year
- Full-time
10d
Customer Support Advisor
Zellis —Bristol
- Hybrid work
- Continuous improvement
- Travel
- Communication skills
- Annual leave
2nd Line IT Support Engineer
Mintivo Ltd —Chippenham
- Up to £33,000 a year
- Weekend availability
- Azure
- Software troubleshooting
- Customer service
- Referral programme
Quick apply
12d
Software Support Agent - Payroll
Zellis —Bristol
- Weekend availability
- Hybrid work
- Customer service
- Microsoft Office
- Travel
- Annual leave
9d
L2 Support Engineer
NCR —Bath
- £35,000 a year
- Full-time
- Windows
- AWS
- Analysis skills
- Employee stock purchase plan
- Employee discount
2d
Assessment Support Coordinator
Sopra Steria —Newport
- £27,781 - £30,000 a year
- Hybrid work
- Organisational skills
- IT
- Annual leave
4d
ERP Support Specialist NAV
Amcor —Bristol
- Full-time
- Azure
- ERP systems
- Microsoft Office
IT Apprentice
Magnera Corporation —Lydney
- Full-time
- Customer service
- Windows
- Microsoft Office
- Annual leave
2d
ICT Infrastructure Engineer
Avon Fire & Rescue Service —North Somerset
- £36,363 - £39,152 a year
- Azure
- Computer networking
- SharePoint
- Free parking
- Employee discount

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Technology Support Technician

Semperian Group -
Bristol

Apply Now

Job details

Full-time
Up to £30,000 a year

Benefits

Annual leave
Company pension
Private medical insurance

Qualifications

Software troubleshooting
Customer service
Windows
Remote access software
Organisational skills
SaaS

Full job description

Job Advert

Technology Support Technician

Semperian Group are looking to recruit a Technology Support Technician based in Bristol on a full time, permanent contract basis. The Technology Support Technician will act as the first point of contact for technology and user-related queries and incidents across the organisation. You will be responsible for delivering high-quality technical support, ensuring the timely resolution or escalation of issues, and maintaining excellent customer service standards for all employees.

Technology Support Technician Responsibilities

Key responsibilities include:

Managing and triaging Service Desk tickets, ensuring issues are categorised, prioritised and assigned appropriately.
Identifying, diagnosing and resolving first-line hardware and software issues.
Providing support for in-house developed and SaaS products.
Supporting users via phone, email and remote desktop.
Assisting with the configuration and setup of end-user devices.
Managing technology assets and equipment processes.
Supporting mobile devices, including iPhones and iPads.
Carrying out password resets and supporting account queries.
Creating user guidance, FAQs and other support documentation.

Technology Support Technician Requirements

Proficiency in troubleshooting hardware, software and mobile devices.
Knowledge of Windows OS, Microsoft 365, Teams, common SaaS platforms and laptop hardware.
Experience in a customer-service or customer-facing role.
Excellent customer service skills and the ability to provide support over the phone.
You will also bring a positive, team-oriented approach, strong organisational skills, attention to detail, and a willingness to learn and embrace new technologies.
Appropriate level of DBS check

About Semperian Group:

Semperian Group is a dedicated team of infrastructure experts sharing a core understanding: that effective day to day management delivers value, stability and returns over the long term.

As one of the largest SPV and Asset Management service providers to the PPP / PFI infrastructure market, we seek to protect and enhance the value of our investor’s assets, which currently stand at £3bn.

Semperian Group welcome applications from ex-service and other former military personnel. We are committed to honouring the Armed Forces Covenant and supporting the Armed Forces community.

Location: Bristol

Job Type: Permanent, Full Time

Salary: Up to £30,000

Benefits: We are proud to offer a range of excellent benefits including family friendly policies such as enhanced maternity and paternity pay, menopause support, private medical insurance and healthcare cash plan, access to online GP services, generous pension plan, 25 days annual leave increasing with service, hybrid and flexible working opportunities, life assurance, and a commitment to ongoing learning and development opportunities including support with professional study and memberships.

Diversity: We're incredibly proud to be an equal opportunity employer and are working to create a more diverse and inclusive workplace that celebrates diversity and creates equity amongst our employees. We are proud of the work we have done so far, but know that we still have a way to go both as an employer and in supporting the industry to represent the communities and society we operate in. We encourage applications from candidates of all backgrounds. If you require reasonable adjustments at any part of your application, please get in touch.

Apply Now

Refine Your Search

technical support jobs in staple hill, gls

Technology Support Technician

Technical Support Consultant

IT Service Desk Analyst

Highway Technical Support Officer

IT Service Desk Analyst - 1st Line Support

IT Field Technician

IT Support Engineer

1st Line IT Support Engineer

1st Line Technical Analyst

Application Support Engineer

Help Desk Technician L1/L2

Service Desk Analyst (Entry level)

Customer Support Advisor

2nd Line IT Support Engineer

Software Support Agent - Payroll

L2 Support Engineer

Assessment Support Coordinator

ERP Support Specialist NAV

IT Apprentice

ICT Infrastructure Engineer

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