Line support analyst Work, Jobs in Theale, Brk (with Salaries)

Service Desk Analyst
Embrace IT Services Limited —Fleet
- From £25,420 a year
- Full-time
- Software troubleshooting
- Customer service
- Windows
- Free parking
- Flexitime
Quick apply
6d
1st Line Support Analyst
FluidOne —Camberley
- Azure
- Microsoft Outlook
- Customer service
- Employee assistance programme
Analyst
Abbott Laboratories —Abingdon
- Full-time
- Laboratory experience
Application Support Analyst
Clinisys —Woking
- Hybrid work
- Customer service
- Organisational skills
- IT
ARIBA Data Analyst
SimplyTech Consulting —Reading
- From £450 a day
- Full-time
- Hybrid work
- Microsoft Excel
- ERP systems
- Data analysis skills
Quick apply
VodafoneThree - Collections Strategy Analyst
Vodafone —Newbury
- Full-time
- Hybrid work
- Analysis skills
- Analytics
- Employee discount
6d
IT Compliance Analyst
UK Atomic Energy Authority —Culham
- £48,290 a year
- Full-time
- Hybrid work
- PMP
- Annual leave
Quick apply
IT Support Technician
Palace International Ltd. (trading as Spectro | Jet-Care) —Odiham
- £25,000 - £35,000 a year
- Full-time
- Computer Science
- Software troubleshooting
- Customer service
- Free parking
- Annual leave
Quick apply
Associate Monitoring Analyst
QinetiQ —Farnborough
- £44,550 - £49,500 a year
- Full-time
- IT
- Employee discount
Enterprise Risk Analyst
Castle Trust Bank —Basingstoke
- Full-time
- Hybrid work
- Organisational skills
- Communication skills
- Employee assistance programme
- Employee discount
Quick apply
5d
Intelligence Analyst - ROCTA (SEROCU)
Thames Valley Police —Reading
- £47,688 a year
- Part-time
- Analysis skills
- Travel
- Analytics
- Annual leave
21h
Underwriter - SME
BMW —Farnborough
- Every weekend
- Analysis skills
- Financial services
- Communication skills
Inorganic Chemistry Analyst
South East Water —Farnborough
- £12,119.39 - £28,028.20 a year
- Part-time
- Annual leave
14d
Order Management Analyst - French Speaker
SC Johnson Ltd. —Frimley
- Full-time
- Microsoft Word
- English
- Continuous improvement
- Free parking
- Annual leave
Quick apply
Senior FP&A Analyst
Oxford University Press —Oxford
- Hybrid work
- Employee discount
9d
HEO Investigator (with the opportunity to move into an Assistant Economist role)
Trade Remedies Authority —Reading
- £36,952 a year
- Part-time
- Analysis skills
- Presentation skills
- Bachelor's degree
- Annual leave
2d
Manager, Support Operations
Infor —Farnborough
- Management
- ERP systems
- Data analysis skills
Commercial Finance Analyst
Vodafone —Newbury
- Full-time
- Master's degree
- Analysis skills
- Business
12d
Data platform delivery & account lead
Ei Square —Camberley
- Up to £50,000 a year
- Hybrid work
- Analysis skills
- Organisational skills
- Software development
Quick apply
Commercial Manager
Omni RMS —Camberley
- £65,000 a year
- Full-time
- Analysis skills
- Contracts
- IT
Quick apply

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line support analyst jobs near theale, brk

Service Desk Analyst

Embrace IT Services Limited
Fleet

Quick apply

Job details

Permanent | Full-time
From £25,420 a year
6 days ago

Benefits

Free parking
Casual dress
Flexitime
Company pension
On-site parking

Qualifications

Microsoft Windows Server
Technical troubleshooting
Desktop support
TCP
ITIL Certification
Software troubleshooting
Customer service
User account provisioning
LAN
Ticket management
Microsoft Office Suite
Windows
Microsoft Office
Network infrastructure
User account management
Firewall
IT permissions management
Computer hardware
Ticket management systems
Technical support incident logging
Network support
Mac OS
IP networking
Customer support
Application support
Communication skills
Identity & access management

Full job description

Job Overview

We are seeking a dynamic and proactive 1st Line Service Desk Analyst to join our IT support team. In this vital role, you will be the first point of contact for end-users seeking technical assistance, ensuring swift resolution of IT issues and delivering exceptional customer service. Your energetic approach and technical expertise will help maintain seamless IT operations across the organization, supporting a variety of hardware, software, and network systems. This position offers an exciting opportunity to develop your skills in a fast-paced environment while making a tangible impact on daily business functions.

Responsibilities

Respond promptly to incoming support requests via phone, email, or ticketing systems.
Diagnose and resolve common technical issues related to desktop support, operating systems (Windows, macOS), and hardware components.
Assist users with software troubleshooting, including Microsoft Office applications and other enterprise tools.
Support network connectivity issues by troubleshooting computer networking problems such as LAN, VPN, DNS, TCP/IP, firewalls, and TCP connections.
Manage user accounts and permissions using Microsoft Office 365 and assist with password resets or account lockouts.
Escalate complex issues when necessary while maintaining clear communication with end-users.
Document all support interactions accurately in ticketing system.

Skills

Strong understanding of computer networking concepts including LAN, TCP/IP protocols, DNS, VPNs, and firewalls.
Proficiency in desktop support across multiple operating systems such as Windows (including Windows Server) and macOS.
Hands-on experience with Microsoft Office 365 and user account administration.
Knowledge of software troubleshooting techniques for common applications like Microsoft Office suite.
Familiarity with remote management tools for deploying updates or managing hardware/software assets.
Excellent communication skills to provide clear guidance and support to end-users of varying technical backgrounds.
Ability to analyze issues quickly using strong problem-solving skills while maintaining a positive attitude under pressure.

Qualifications / Experience (advantageous)

Microsoft Fundamentals
ITIL Foundation

Join us as a Service Desk Analyst and become a key player in delivering reliable IT support that empowers our organization’s success!

Pay: From £25,420.00 per year

Benefits:

Casual dress
Company pension
Flexitime
Free parking
On-site parking

Work Location: In person

Quick apply

Refine Your Search

line support analyst jobs in theale, brk

Service Desk Analyst

1st Line Support Analyst

Analyst

Application Support Analyst

ARIBA Data Analyst

VodafoneThree - Collections Strategy Analyst

IT Compliance Analyst

IT Support Technician

Associate Monitoring Analyst

Enterprise Risk Analyst

Intelligence Analyst - ROCTA (SEROCU)

Underwriter - SME

Inorganic Chemistry Analyst

Order Management Analyst - French Speaker

Senior FP&A Analyst

HEO Investigator (with the opportunity to move into an Assistant Economist role)

Manager, Support Operations

Commercial Finance Analyst

Data platform delivery & account lead

Commercial Manager

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