2nd line support analyst Work, Jobs (with Salaries)

2nd Line Technical Support Analyst
Carden I.T Services —Brighton
- Full-time
- Microsoft Office
- Travel
- IT
IT Support Analyst
Hawk-Eye Innovations (HEI) —London
- £30,000 - £35,000 a year
- Full-time
- Hybrid work
- Windows
- Organisational skills
- IT
3d
2nd Line Support Analyst
nurtur.group —Derby
- Weekend availability
- Hybrid work
- Customer service
- SQL
- HTML
- Free parking
- Sick pay
3d
IT Support Analyst 2nd Line
Yusen Logistics (UK) —Northampton
- £39,339.24 a year
- Full-time
- Hybrid work
- Travel
- Warehouse experience
- IT
- Referral programme
2nd Line Support Analyst
South West Water —Exeter
- £35,530 a year
- Full-time
- Hybrid work
- Analysis skills
- IT
- In-person
- Employee assistance programme
- Flexible schedule
3d
1st / 2nd Line IT Support Analyst
OneSchool Global United Kingdom —Leamington Spa
- Full-time
- Azure
- Windows
- Travel
- Annual leave
- Referral programme
2nd Line Technical Analyst
Xerox —Southampton
- Full-time
- Hybrid work
- Customer service
- Windows
- Microsoft Office
1st/2nd Line Support Analyst
Ramsdens Financial Ltd —Stockton-on-Tees
- From £15.18 an hour
- Full-time
- Windows
- Microsoft Office
- SQL
- Employee assistance programme
- Employee discount
Quick apply
IT Service Desk Analyst
British Transport Police —London
- £35,754.47 - £41,889.52 a year
- Full-time
- Azure
- Customer service
- Microsoft Office
- Annual leave
- Gym membership
Quick apply
5d
Junior IT Analyst Support Specialist (London, UK)
Alantra —London
- Full-time
- Microsoft Powerpoint
- Azure
- Microsoft Office
Service Desk Analyst
Leidos —Huntingdon
- £32,600 - £38,400 a year
- Full-time
- Remote
- IT
- In-person
- Communication skills
- Annual leave
- Work from home
Deskside Support Analyst
News Corp —London
- Customer service
- Windows
- Microsoft Office
2nd Line Support Analyst
FluidOne —Camberley
- Azure
- Windows
- Microsoft Office
- Employee assistance programme
Senior IT Support Analyst
Macfarlane Group —Coventry
- £32,000 - £37,000 a year
- Full-time
- Hybrid work
- Customer service
- Travel
- SharePoint
- Free parking
- Annual leave
Junior Application Support Analyst
System C —Leeds
- Full-time
- Customer service
- SQL
- IT
Governance, Risk & Compliance (GRC) Analyst
Quilter —Southampton
- Full-time
- Microsoft Word
- Microsoft Excel
- Analysis skills
13d
Application Support Analyst
Elevate Technology Group —Gerrards Cross
- £35,000 - £40,000 a year
- Windows
- SQL
- Communication skills
IT Support Analyst
Birchall Blackburn Law —Preston
- Full-time
- Management
- Windows
- Microsoft Office
2d
2nd Line Service Desk Team Leader
Capgemini Sogeti —Manchester
- Hybrid work
- AWS
- Continuous improvement
- Mentoring
12d
Service Desk Analyst
Tony Blair Institute for Global Change —London
- Full-time
- Azure
- Customer service
- Windows
6d

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2nd Line Technical Support Analyst

Carden I.T Services
Brighton

Apply Now

Job details

Full-time

Qualifications

LAN
Microsoft Office
Firewall
DHCP
SSL
DNS
IT
VMWare
Active Directory
ESXi
Help desk
VPN

Full job description

Please note: you are required to live in or be able to travel to Sussex for this role. Please do not apply if you are further away.

The company has an excellent opportunity for someone with previous help desk experience and is eager to further develop their career within the IT industry. Working as part of a team you will join a fast-growing busy IT Company that provide technical support services to SMEs throughout the UK on IT and telecoms products and services. In this role, you will respond to phone calls and tickets covering the installations and maintenance of the company’s growing client base, as well as work on IT projects.

Required Knowledge & Skills:

Friendly and responsive telephone manner
Excellent attention to detail
Ability to solve problems under pressure, prioritising effectively
Excellent timekeeping
Good first-time fix rate
The successful applicant will be someone who has good experience in solving I.T related problems with at least 2 years in a similar position
Microsoft qualifications are beneficial although not a necessity. Training will be provided; however in order to be successful in this role, self-learning is essential

Required Experience:

Microsoft Operating Systems (desktop and server 2016 upwards)
Office 365 (licensing, setup, migration)
VMware Esxi/VCentre Server
Active Directory, Group Policy, DNS, DHCP etc
VPNs, Router and Firewalls
Networking – WAN, LAN, Security, SSL, IP Routing, Switching
Anti-Virus platforms such as Trend Micro
Backup solutions (Veeam Backup and Replication, Datto)

What to Expect:

Flexible and remote working.
A company culture to promote work/life balance.
Commitment from us for continued learning and development.
Option to work 4 or 5 days a week, 35 hours in total.
You will provide technical support from the our primary base in Brighton.
Choice of 30 minutes or 1 hour lunch, to finish earlier.
22 days holiday, plus bank holidays, 2 days taken at Christmas. Plus birthdays off.
5+ years plus an extra day, up to a total of 27 days.

Summary:

You will provide technical support from our primary base in Woodingdean Business Park, Brighton.
An excellent telephone manner is essential and although you will not be customer-facing you must be smart and presentable.
The successful applicant will be someone who has good experience in solving I.T related problems with at least 2 years in a similar position.
Microsoft qualifications are beneficial although not a necessity. Training will be provided; however in order to be successful in this role, self-learning is essential.

To be considered for this job vacancy, please submit your CV using the form and we will review your application.

Job Features

Job Category

IT Support

Job Location

Brighton

Job Salary

Competitive

Apply Now

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