Associate project manager Work, Jobs in East Grinstead, Wsx (with Salaries)

3rd Line MSP Service Desk Technician
Kogo Limited —East Grinstead
- £44,000 - £50,000 a year
- Full-time
- Azure
- Windows
- Travel
- Free parking
- Bereavement leave
Quick apply
1d
Associate Programme Manager (Infrastructure Construction)
AECOM —Croydon
- Full-time
- Hybrid work
- Business development
- Construction experience
- Leadership
11d
Senior Community Manager
Projects —Royal Tunbridge Wells
- £30,000 - £38,000 a year
- Full-time
- CRM software
- Hospitality
- Sales
- Free parking
- Profit sharing
Quick apply
Assistant Project Manager (Civils)
South East Water —Snodland
- £42,000 - £48,000 a year
- Full-time
- Hybrid work
- Engineering
- Project management
- Contracts
- Annual leave
Investment Portfolio Planning Lead
South East Water —Snodland
- £77,000 - £90,000 a year
- Full-time
- Hybrid work
- Team management
- No degree
- Mentoring
- Annual leave
6d
General Manager
Restaurant Associates —Woking
- Up to £55,000 a year
- Full-time
- Training & development
- Leadership
- Free parking
- Annual leave
Digital Commerce Transformation Associate Mgr FTC
Hill's Pet Nutrition —Surrey
- £53,100 - £59,000 a year
- Marketing
- Bachelor's degree
- Business
Senior Account Manager, Event Branding and Signage
Wasserman Media Group LLC —Orpington
- Weekend availability
- Business development
- Travel
- Organisational skills
6d
Research Manager - (Food, drink and personal care)
Eurofins Sensory, Market Research and Product Design —Crawley
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick apply
Associate Director – Airport Planning
AtkinsRéalis —Epsom
- Full-time
- Hybrid work
- Business development
- Travel
- Leadership
Business Development Manager
Sovos Compliance —Brighton
- CRM software
- English
- Business development
Quick apply
19h
Associate Director, Lead Design Engineer - Water Sector
AECOM —Croydon
- Full-time
- Hybrid work
- Engineering
- IT
- Mechanical knowledge
Associate Flood Risk Consultant
AECOM —Croydon
- Full-time
- Hybrid work
- Engineering
- Bachelor's degree
- Contracts
PLC Project Engineer
South East Water —Snodland
- Up to £61,800 a year
- Full-time
- Hybrid work
- Maintenance
- Programmable logic controllers
- Continuous improvement
- Annual leave
13d
Associate Director, Structural Engineer - Water
AECOM —Croydon
- Full-time
- Hybrid work
- No degree
- Communication skills
Mechanical Engineer
McDermott —London
- Full-time
- Engineering
- English
- Master's degree
SCADA Systems Analyst
South East Water —Snodland
- £35,000 - £45,000 a year
- Full-time
- Hybrid work
- Programmable logic controllers
- Annual leave
12d
Management Accountant
Signature Associates —London
- £50,000 - £60,000 a year
- Microsoft Excel
- Travel
- Café
Quick apply
Senior Civil Highway Engineer
Waterman Group —Redhill
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- AutoCAD
Principal Arboricultural Consultant
AECOM —Croydon
- Full-time
- Hybrid work

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3rd Line MSP Service Desk Technician

Kogo Limited -
East Grinstead

Quick apply

Job details

Full-time
£44,000 - £50,000 a year
1 day ago

Benefits

Free parking
Company pension
Company events
Bereavement leave
Sick pay
On-site parking

Qualifications

Microsoft Windows Server
Technical troubleshooting
Cloud infrastructure
Azure
Stakeholder liaison
Mentoring junior staff
Microsoft Exchange
Windows
Network infrastructure
Firewall
DHCP
Service restoration
Virtualisation
Mentoring
SharePoint
Technical writing
Mac OS
Customer support
Customer interaction
Root cause analysis
Communication skills
Microsoft Azure
IaaS
Help desk

Full job description

We are an agile, growing Managed Service Provider (MSP) providing premium B2B IT support and cybersecurity services for small to medium businesses across the South East. So if you are experienced in 3rd line support and want to work for a company that positively recognises your technical ability and skills, Kogo could be your next step.

General Summary

Reporting to the Service Desk Manager, the 3rd Line Service Desk Technician is responsible for providing advanced technical support and acting as the final escalation point for complex incidents and service requests. This role requires strong troubleshooting capability across a broad range of technologies, along with the ability to mentor junior engineers and contribute to maintaining high service standards.

The role is a mix of technical escalation, customer interaction, and proactive service improvement within a fast-paced MSP environment.

Duties and Responsibilities

Act as the primary escalation point for complex technical issues from 1st and 2nd Line engineers
Investigate, diagnose and resolve advanced incidents across infrastructure, networking, and cloud platforms
Provide support for both cloud (Microsoft 365 / Azure) and on-premise environments
Take ownership of major or high-priority incidents through to resolution
Mentor and support 1st and 2nd Line engineers, sharing knowledge and best practices
Work closely with the Service Desk Manager to improve processes, efficiency and service delivery
Communicate effectively with clients, including providing technical explanations and updates
Liaise with third-party vendors and escalate issues where required
Contribute to maintaining accurate and up-to-date technical documentation
Participate in an on-call rota to provide out-of-hours support
Attend customer sites where required to support issue resolution or implement change
Assist in identifying underlying problems and recurring issues, contributing to long-term fixes
Assisting with Project Delivery

Technical Environment

You will be working across a wide range of technologies including:

Microsoft Windows Desktop operating systems
macOS (limited support)
Windows Server (on-premise infrastructure)
Microsoft 365 (Exchange Online, SharePoint, Teams)
Microsoft Azure (IaaS, identity, virtual machines)
Active Directory, Group Policy, DNS, DHCP
Networking hardware and firewalls (DrayTek, WatchGuard, UniFi)
Virtualisation technologies (primarily Hyper-V)
Backup solutions, endpoint security and general MSP tooling

Skills and Experience

5 years’ experience working within an MSP environment - THIS IS A MUST
Strong troubleshooting and root cause analysis skills
Proven experience handling escalations and complex support issues
Experience supporting both cloud and on-premise infrastructure
Solid networking knowledge including firewalls, VPNs, VLANs and Wi-Fi
Experience supporting Microsoft 365 and Azure environments
Ability to work independently and take ownership of tasks
Strong communication skills with both technical and non-technical users
Experience mentoring or supporting junior engineers

Desirable certifications or equivalent experience:

Microsoft 365 Certified: Endpoint Administrator Associate
Microsoft Certified: Azure Administrator Associate
Microsoft Certified: Identity and Access Administrator Associate
Microsoft Certified: Security Operations Analyst Associate
WatchGuard Network Security Essentials (Firebox)

Company Values

At Kogo, we expect all team members to embody our core values:

Customer Focused – Delivering an excellent customer experience and building trusted relationships
Good Communicator – Clearly explaining technical issues and keeping customers informed
Proactive in Nature – Identifying and addressing issues before they impact customers
Adaptable – Thriving in a fast-paced environment and responding positively to change
Good Team Member – Collaborating effectively and supporting colleagues across the business

Additional Information

Participation in an on-call rota is required
· Occasional travel to customer sites may be required

Pay: £44,000.00-£50,000.00 per year

Benefits:

Bereavement leave
Company events
Company pension
Free parking
On-site parking
Sick pay

Application question(s):

Are you working for an MSP or have recent MSP experience?

Work Location: In person

Quick apply

Refine Your Search

associate project manager jobs in east grinstead, wsx

3rd Line MSP Service Desk Technician

Associate Programme Manager (Infrastructure Construction)

Senior Community Manager

Assistant Project Manager (Civils)

Investment Portfolio Planning Lead

General Manager

Digital Commerce Transformation Associate Mgr FTC

Senior Account Manager, Event Branding and Signage

Research Manager - (Food, drink and personal care)

Associate Director – Airport Planning

Business Development Manager

Associate Director, Lead Design Engineer - Water Sector

Associate Flood Risk Consultant

PLC Project Engineer

Associate Director, Structural Engineer - Water

Mechanical Engineer

SCADA Systems Analyst

Management Accountant

Senior Civil Highway Engineer

Principal Arboricultural Consultant

I want to receive the latest job alerts for associate project manager in east grinstead, wsx

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