Of customer success Work, Jobs in Honicknowle, Dev (with Salaries)

Customer Service Advisor
CMO SUPERSTORES LTD —Plymouth
- £13.39 - £13.40 an hour
- Full-time
- Customer service
- Computer literacy
- English
- Employee assistance programme
Quick apply
Sales Consultant
Furniture Village —Plymouth
- £25,500 - £60,000 a year
- Weekend availability
- Employee discount
Quick apply
Customer Service Advisor
Millbrook Healthcare Group Ltd —Plymouth
- £26,436.80 a year
- Full-time
- Management
- Customer service
- Microsoft Office
- Employee discount
- Flexible schedule
Quick apply
Argos Shift Manager
Sainsbury's —Plymouth
- From £28,400 a year
- Sales
- Customer service
- Driving
- Employee discount
Territory Representative
Howdens Joinery Co. —Lee Mill
- Full-time
- Sales
- Annual leave
- Employee discount
9d
Dental Sales Representative
IQVIA —Plymouth
- Full-time
- Sales
- Business development
- Driving
- Employee discount
- Gym membership
Car Salesperson
BM AUTOMOTIVE SW LTD —Saltash
- £25,000 - £26,000 a year
- Full-time
- Bilingual
- Sales
- Organisational skills
- Free parking
Quick apply
Delivery Driver/Branch Assistant
LKQ Corporation —Plymouth
- Part-time
- Communication skills
- Annual leave
- Employee assistance programme
Sales Executive
CMO SUPERSTORES LTD —Plymouth
- £13.39 - £13.40 an hour
- Full-time
- Sales
- Customer service
- Computer literacy
- Employee assistance programme
Quick apply
Sales Executive
Bidfood —Ivybridge
- £26,250 a year
- Sales
- Customer service
- IT
- Employee discount
Quick apply
13d
Retail Manager
Specsavers —Plymouth
- £30,000 - £32,500 a year
- Full-time
- Management
- Organisational skills
- Retail management
- Employee discount
- Sick pay
Assistant Store Manager - Plymouth
Oak Furnitureland —Plymouth
- £44,700 - £49,950 a year
- Full-time
- Sales
- Free parking
- Employee assistance programme
2d
Experienced Assistant Manager (Estate agent)
Luscombe Maye —Plymouth
- From £32,500 a year
- Full-time
- Organisational skills
- In-person
- Communication skills
- Store discount
- Profit sharing
Quick apply
4d
Retail Assistant
Iceland —Launceston
- £11.60 - £12.71 an hour
- Part-time
8d
Channel Sales Manager
Cambium Networks —Ashburton
- Full-time
- Remote
- Sales
- Business development
- Bachelor's degree
- Employee stock purchase plan
- Annual leave
Estate Agent
RE/MAX Scotland —Stonehouse
Sales Advisor
FlooringSuperstore.com —Plymouth
- Up to £38,000 a year
- Weekend availability
- In-person
- Free parking
- Store discount
Quick apply
8d
Service Colleague
ASDA —Plymouth
- £13.10 - £15.64 an hour
- Part-time
- Customer service
- Communication skills
- Annual leave
- Employee assistance programme
3d
Sales Assistant
HSL Chairs —Plymouth
- £12.80 an hour
- Part-time
- Customer service
- Retail sales
- Free parking
- Employee discount
Quick apply
1d
Sales Colleague
Currys —Plymouth
- £12.71 - £13.01 an hour
- Part-time
- Sales
- Annual leave
- Employee discount
5d

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of customer success jobs near honicknowle, dev

Customer Service Advisor

CMO SUPERSTORES LTD
Plymouth

Quick apply

Job details

Full-time
£13.39 - £13.40 an hour

Benefits

Cycle to work scheme
Company events
Employee assistance programme
On-site parking

Qualifications

Customer service
Computer literacy
English

Full job description

Contract Type: Permanent
Location: Plymouth
Salary: £13.40 per hour

Hours: Full-time, 67.5 hours per fortnight (on an alternating pattern of 37.5 hours per week and 30 hours the next week)

Join one of the biggest and most respected national eCommerce successes in our industry. CMO SUPERSTORES Ltd is an online supplier of building materials, sold across multiple specialist eCommerce stores. We are seeking self-motivated, organised and experienced Customer Service Advisors to join our team based at our head office in Plymouth.

The position of the Customer Service Advisor involves handling routine and specialist after-sales enquiries in a friendly and supportive manner. Your presence will be vital to our business as you provide support and assistance to our valued customers. Your main responsibility is to provide the highest level of customer service through various channels such as online chat, phone, or email. This position involves direct interaction with customers in a sales and service environment, where specific targets are set to help achieve organisational goals. In addition to communication with customers, you will also collaborate with suppliers and other departments to address customer concerns.

We are looking for someone who has experience in a similar office-based customer service role. As a successful candidate, you'll be an excellent communicator with a friendly telephone manner and a high standard of written and spoken English. We are also seeking a team player with a positive attitude, who embraces challenges with a can-do mindset. Someone with the ability to multi-task effectively with great attention to detail and always willing to go the extra mile.

Responsibilities

Act as first point of contact for the company, dealing with routine and specialist enquiries in a pleasant and helpful manner, communicating relevant information to colleagues or referring to others as appropriate
Liaising with suppliers, as required, to work through customer issues
Help promote the company through a positive attitude while engaging with our customers, colleagues and suppliers
Escalate customer issues to the Team Manager or Senior Advisor
Ensure work is completed within SLA's
Maintain and follow up on ongoing issues
Follow all processes accurately
Be reactive and well organised with demonstrable ability to prioritise and effectively complete multiple tasks
Entering accurate notes into a database, including dates for follow up calls
Develop and retain product knowledge by attending supplier training events
Work collaboratively by sharing ideas, knowledge and resources
Undertake any further relevant research, development or training as required
As and when, there will be a requirement for you to support other teams with tasks that may not be directly related to your day to day responsibilities. You will be expected to manage these within your workload

CMO SUPERSTORES Ltd is an equal opportunities employer.

A note to all applicants - CMO SUPERSTORES Ltd is unable to offer sponsorship of any kind

Requirements

Good telephone manner
Friendly and tactful personality
Experience of similar customer service role
Computer literate with a high standard of written and spoken English
Ability to absorb new information quickly
Problem solving skills
Ability to work to targets
Team player with a ‘can do' approach
Communicates effectively with others
Trustworthy and reliable time keeper

Benefits

Monthly team bonus based on target earnings
Extra day off every fortnight
Employee Assistance Programme
Cycle to work scheme
Medicash
On-site parking
Company events
Competitive holiday allowance

Quick apply

Refine Your Search

of customer success jobs in honicknowle, dev

Customer Service Advisor

Sales Consultant

Customer Service Advisor

Argos Shift Manager

Territory Representative

Dental Sales Representative

Car Salesperson

Delivery Driver/Branch Assistant

Sales Executive

Sales Executive

Retail Manager

Assistant Store Manager - Plymouth

Experienced Assistant Manager (Estate agent)

Retail Assistant

Channel Sales Manager

Estate Agent

Sales Advisor

Service Colleague

Sales Assistant

Sales Colleague

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