Technical support Work, Jobs in Holywell, Fln (with Salaries)

MIS Support and Training Analyst
Agilisys —Sefton
- Remote
- Management
- Microsoft Office
- Annual leave
Quick apply
ICT Technician
The Heath Family Trust —Whiston
- £28,142 - £31,022 a year
- Full-time
- Travel
- In-person
- School
Quick apply
6d
Senior IT System Specialist / Architect
Countess of Chester Hospital NHS Foundation Trust —Chester
- £49,387 - £56,515 a year
- Full-time
11d
IT & Lab Systems Support Analyst
Accountrivia Ltd —Liverpool
- Full-time
- English
- Windows
- IT
Quick apply
Deskside Engineer
Survitec Group Limited —Birkenhead
- Full-time
- Communication skills
- Employee assistance programme
14h
AI Coach (Copilot, ChatGPT, Claude, or Gemini)
Correlation One —Liverpool
- Remote
- AI
- Communication skills
Network Support Planner - Part Time 30 hours. 12 months FTC.
Iceland —Deeside
- Part-time
- Microsoft Excel
- Microsoft Office
- Communication skills
- Store discount
- Work from home
1st line Service Desk Agent
Cybertill —Prescot
- £24,975.05 a year
- 8 hour shift
- Hybrid work
- Customer service
- IT
- Communication skills
- Free parking
- Sick pay
Drives and PLC Technical and Application Support Engineer
ABB Limited —Warrington
- Hybrid work
- Programmable logic controllers
- Annual leave
- Employee assistance programme
Quick apply
IT Support Analyst (On Site)
Infopro Digital Services Limited —Ellesmere Port
- Full-time
- Microsoft Outlook
- Customer service
- Windows
Quick apply
Technical Support Officer (Environmental Health)
Denbighshire County Council —Rhuthun
- £29,064 - £30,024 a year
- Full-time
11h
Junior Support Specialist
Booking Experts —Chester
- Hybrid work
- Hospitality
- Customer service
- Hotel
- Annual leave
IT Support Engineer
Eurolaser technologies —Chester
- £2,000 - £2,500 a month
- Temporary
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
Junior IT Technician
The Heath Family Trust —Whiston
- £26,403 - £26,824 a year
- Full-time
- Travel
- In-person
- School
Quick apply
6d
Service Desk Analyst
Evelyn Partners —Liverpool
- Full-time
- Hybrid work
- Microsoft Office
- Communication skills
Quick apply
5d
Customer Service Representative
MSite —Liverpool
- Full-time
- Continuous improvement
- Organisational skills
- Communication skills
Customer Support Technician (1st Line Support)
Angel Solutions —Liverpool
- £26,000 - £28,000 a year
- Full-time
- Hybrid work
- English
- No degree
- Communication skills
- Annual leave
Quick apply
1d
Service Desk Engineer
Causeway Technologies —Birkenhead
- Hybrid work
- Management
- Customer service
- Windows
- Annual leave
- Employee assistance programme
Quick apply
Windows Support Engineer - 3rd Line
NewPrinces Group —Liverpool
- Azure
- Customer service
- Analysis skills
- Annual leave
- Work from home
6h
IT Security Technician - Maternity Cover
University of Liverpool —Liverpool
- £33,951 - £38,784 a year
- Full-time
- Hybrid work
- University
8d

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MIS Support and Training Analyst

Agilisys -
Sefton

Quick apply

Job details

Benefits

Annual leave
Company pension

Qualifications

Management
Microsoft Office
IT support
Information Technology

Full job description

Title: MIS Support and Training Analyst

Location: Remote

Division: MIS Support

Reports to: MIS Manager

Are you ready to drive digital transformation and innovation within a dynamic organisation focused on delivering exceptional public services?

Do you have a passion for helping clients harness the power of technology to solve complex challenges and improve experiences?

Do you want to have the opportunity to develop and implement schools' administrative software, providing technical and management information support to schools, ensuring effective implementation and continuing operation of management information systems?

If so, we would love to hear from you!

ABOUT US

Agilisys is at the forefront of digital transformation and innovation in the public services sector. With over two decades of experience, we have established ourselves as a trusted partner for governments, local authorities, and organisations nationwide. Our mission is to empower our clients to deliver exceptional public services by harnessing the full potential of technology and data.

OUR VALUES

Partnership: we become one team and family with organisations, helping them to navigate change and stay agile.

Integrity: our people really care, going beyond the brief to make change happen for organisations and citizens.

Innovation: we bring together the right technologies and services to design solutions that work.

Passion: we are passionate about - and dedicated to - public services and improving people's lives.

THE ROLE

Key responsibilities

The MIS Support and Training Analyst is a vital role within Agilisys and this role will promote the effective use of MIS within schools and provide day to day comprehensive support.

Specific duties

Depending on the project, you will need to be comfortable doing the following:

Provide telephone, remote and onsite support across the entire range of supported MIS software modules
Complete relevant documentation and service desk calls in accordance with the MIS SLA which is in place
Be responsible for the support of the MIS Systems
Upgrade and installation of ESS software, including implementing and co-ordinating new systems as necessary
Maintain a high level of expertise with MIS products both those that are currently in widespread use and others that may become significant for the work of schools
Create or develop training and support materials for supported MIS software and ensure that these are kept up-to-date and regularly reviewed
Help deliver training courses in a range of software modules to a high standard monitored by course evaluation questionnaires
Promote the effective use of MIS to raise standards in schools and make recommendations for improvement
Support the team with delivering training courses / webinars

Opportunity

This role is an excellent platform for experienced professionals to take their career to the next level. As a MIS Support and Training Analyst, you will have the opportunity to work in a challenging and rewarding role, providing comprehensive support to schools and enabling them to maximise the use of ICT systems.

ABOUT YOU

The ideal candidate will have a track-record in delivering results while embracing change and uncertainty. Excellent stakeholder management experience is essential to being successful in this role.

The Ideal Candidate

A minimum of 3 years experience working with MIS(Sims, FMS and Arbor) solutions in a school or support team
Experience of delivering training courses
Good understanding of MIS and IT support issues
Good knowledge of Microsoft Office
Experience of providing support, advice and training in the use of MIS systems
Knowledge of schools procedures, working practices and statutory requirements
Relevant experience in the education sector preferred
Excellent customer relationship skills
Ability to communicate clearly both in writing and orally to different audiences
Ability to prepare and run effective training courses
Ability to work on own initiative and a part of a team
Ability to work flexibly and respond to changing solutions
Ability to identify problems and implement solutions
Ability to respond to the changing needs and priorities within the education environment
Ability to write clear concise instructions/training manuals

WHAT WE CAN OFFER YOU:

This role will offer exposure to the right mix of challenges, within a culture that promotes continuous learning and development.

Benefits include:

Enhanced Pension Scheme
Health Insurance
Life Assurance
Access to exclusive discounts and offers through the company's "Perks at Work" scheme
25 days annual leave (with the option to buy more)

PROCESS

Simply submit your CV.

By submitting your CV, you understand that we have a legitimate interest to use your personal data for the purposes of assessing your eligibility for this role. This means that we may use your personal data to contact you to discuss your CV or arrange an interview or transfer your CV to the hiring manager(s) of the role you have applied for. You can ask us at any time to remove your CV from our database by emailing [email protected] – but please note that this means we will no longer consider you for the role you have applied for.

We have a rigorous recruitment process, which we use for all our roles to ensure we attract the very best talent.

Individuals seeking employment at Agilisys must note that we see diversity as something that creates a better workplace and delivers better outcomes. As such, we are keen to maximise the diversity of our workforce and actively encourage applications from all. We encourage diversity through perspective, background, identity, and thought whilst also fostering an environment where everyone can express themselves regardless of your race, religion, sex, gender, colour, national origin, disability, or any other applicable legally protected characteristic. We are committed to continuing to nurture an inclusive environment and building a diverse workforce.

Quick apply

Refine Your Search

technical support jobs in holywell, fln

MIS Support and Training Analyst

ICT Technician

Senior IT System Specialist / Architect

IT & Lab Systems Support Analyst

Deskside Engineer

AI Coach (Copilot, ChatGPT, Claude, or Gemini)

Network Support Planner - Part Time 30 hours. 12 months FTC.

1st line Service Desk Agent

Drives and PLC Technical and Application Support Engineer

IT Support Analyst (On Site)

Technical Support Officer (Environmental Health)

Junior Support Specialist

IT Support Engineer

Junior IT Technician

Service Desk Analyst

Customer Service Representative

Customer Support Technician (1st Line Support)

Service Desk Engineer

Windows Support Engineer - 3rd Line

IT Security Technician - Maternity Cover

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