Technical document engineer Work, Jobs in Alfreton, Dby (with Salaries)

Systems Administrator
Thrive —Mansfield
- Full-time
- Hybrid work
- Continuous improvement
- SharePoint
- Leadership
Quick apply
2d
e-POD Proposal Engineer
WB Power Services Limited —Heanor
- £45,000 - £65,000 a year
- Full-time
- Sales
- Customer service
- Analysis skills
- Health & wellbeing programme
- Annual leave
Quick apply
Infrastructure Engineer
HM Revenue and Customs —Nottingham
- £37,682 - £40,705 a year
- Part-time
- Hybrid work
- Presentation skills
- Travel
- Communication skills
- Work from home
13d
Network Deployment Engineer
Thrive —Mansfield
- Full-time
- Hybrid work
- Bachelor's degree
- No degree
- Communication skills
Quick apply
Welding & Inspection Admin Support
National Gas —Belper
- £34,343 - £38,383 a year
- Full-time
- Microsoft Word
- Salesforce
- Databases
3d
Embedded Software Engineer
Deep Sea Electronics Ltd —Sutton-In-Ashfield
- £30,460.29 - £50,064.59 a year
- Engineering
- Programmable logic controllers
- Bachelor's degree
- Free parking
- Life insurance
Quick apply
Product Engineer II
Aerodyn —Derby
- £45,000 - £55,000 a year
- Full-time
- Microsoft Excel
- Schematics
- CAD
Quick apply
Junior Data Engineer - SQL Server & Data Platform (6-month fixed term contract)
Potter Clarkson —Nottingham
- Full-time
- Hybrid work
- Azure
- Computer Science
- DevOps
Quick apply
Senior Automation Engineer , EMA2 Reliability Maintenance Engineering
Amazon UK Services Ltd. —Mansfield
- Weekend availability
- AutoCAD
- Master's degree
- SQL
Design Engineer
Collis Engineering Ltd —Alfreton
- Full-time
- AutoCAD
- Civil engineering
- Engineering
Quick apply
7d
Generator Proposals Engineer
Rehlko —Heanor
- £50,000 - £85,000 a year
- Full-time
- Analysis skills
- Annual leave
- Employee discount
Part-time Senior Document Controller
BWB Consulting —Nottingham
- Part-time
- Hybrid work
- Civil engineering
- Construction experience
- Communication skills
Senior Process Engineer, Water
AECOM —Chesterfield
- Full-time
- Hybrid work
- Engineering
- Master's degree
- Bachelor's degree
Principal Engineer
Laing O'Rourke —Nottingham
- Civil engineering
- Team management
- Mentoring
15h
Cybersecurity & Test Engineer
Zenovo —Nottingham
- Full-time
- Hybrid work
- Computer Science
- Engineering
- Electrical Engineering
Quick apply
7d
Configuration Management Engineer
Assystem —Derby
- Hybrid work
- Microsoft Word
- Civil engineering
- Microsoft Excel
- Annual leave
- Flexible schedule
Automation Assistant
KNAPP U.K. Limited —Donington Park
- Full-time
- Computer literacy
- Warehouse experience
- Computer skills
Process Control Authority Engineer
ALTEN —Derby
- Full-time
- Hybrid work
- Military
- Engineering
- Master's degree
- Employee assistance programme
- Life insurance
Quick apply
Control & Monitoring System Software Design Engineer
Rolls-Royce —Derby
- Full-time
- System design
- Software development
- Training & development
- Employee assistance programme
10h
Payments Processing Delivery Engineer
Transaction Network Services —Sheffield
- Full-time
- Java
- Databases
- SQL

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technical document engineer jobs near alfreton, dby

Systems Administrator

Thrive -
Mansfield

Quick apply

Job details

Full-time
2 days ago

Qualifications

Microsoft Windows Server
Live chat
Technical troubleshooting
Incident management
Client engagement
Incident queue management
Ticket management
Incident documentation
Microsoft Exchange
Network infrastructure
Service restoration
Continuous improvement
CompTIA Network+
Technical support incident logging
SharePoint
Technical writing
IP networking
Customer interaction
IT incident logging
Root cause analysis
Leadership
Incident log maintenance
Communication skills
PowerShell scripting
PowerShell
CompTIA A+
Intune
Time management
Help desk

Full job description

About us:

Thrive is a rapidly growing technology solutions provider focusing upon Cloud, Cyber Security, Networking, Disaster Recovery and Managed Services. Our corporate culture, engineering talent, customer-centric approach, and focus upon “next generation” services help us stand out amongst our peers. Thrive is on the look-out for individuals who don’t view their weekdays spent at “a job” but rather look to develop valuable skills that ignite their passion and lead to a CAREER. If you’re attracted to a “work hard, play hard” environment, seeking the guidance, training and experience necessary to build a lucrative career, then welcome to THRIVE!!

Position Overview

System Administrators provide remote support across diverse, multi-tenant environments, handling escalated incidents and complex service requests. The role involves advanced troubleshooting, implementing changes, coordinating with other teams, and serving as an escalation point for engineers within the team, while maintaining clear client communication. Thrive seeks technically proficient professionals with strong verbal and written skills, a desire to learn across all aspects of IT, and the ability to thrive in a fast-paced, collaborative environment with broad technical exposure and opportunities for growth.

Responsibilities

Communicate with customers via phone, email, and chat in a timely, courteous, empathetic, and professional manner, providing clear updates and case status throughout the resolution process.
Perform secondary response and advanced troubleshooting of escalated customer issues, addressing single-user and system-impacting incidents while accurately documenting all actions in Thrive’s tools.
Analyze and document unfamiliar client server, workstation, and network environments to determine the fastest and most effective path to incident resolution.
Support and troubleshoot diverse computing environments across a wide range of business clients.
Perform rapid root-cause analysis of workstation-, server-, and network-level incidents, including complex and escalated issues.
Troubleshoot and resolve high-level workstation, server, and network incidents independently, following Thrive’s standard operating procedures and best practices.
Utilize appropriate software utilities and vendor- or application-specific tools to achieve timely resolution of customer incidents.
Set and manage client expectations throughout the troubleshooting process, providing appropriate updates, next steps, and demonstrating the correct level of urgency.
Communicate troubleshooting actions and resolutions clearly, using technical or non-technical language appropriate to the audience.
Provide guidance to clients on applications, Thrive best practices, and general infrastructure standards.
Develop, document, and help implement client standards based on Thrive best practices; evaluate client environments and identify opportunities for improvement.
Identify recurring issues and contribute to permanent resolutions through problem management and continuous improvement initiatives.
Review client environments for security best practices, proactively identifying risks and participating in change management activities.
Monitor and manage escalated service tasks, ensuring proper prioritization, documentation, and escalation.
Provide escalated support, mentoring, and technical leadership to other engineers, collaborating with team leadership to improve service delivery.

Requirements

3–5 years in IT support/operations, including MSP or multi-tenant experience.
Deep experience with Windows Server, Active Directory, Azure AD/Entra, Exchange/M365 admin, Intune, and SharePoint.
Competent in networking (Layer 2/3, VLANs, DHCP/DNS, NAT, site-to-site VPNs).
Experience with endpoint security (EDR/AV), backup/DR, patch management.
Proficient with PowerShell scripting and automation.
Strong incident management, change control, and documentation.
Excellent written and verbal communication, documentation, and time-management skills.
Ability to work independently and collaboratively in a team environment.
Availability to work after hours or participate in on-call rotations as required.
Excellent customer service skills

Optional Qualifications:

Willingness to visit nearby client sites when necessary, with the understanding that on-site visits may not always be required.

Preferred Certifications

CompTIA Network+ / A+
Microsoft Certified: Azure Administrator (AZ-104) or Microsoft 365 Administrator (MS-102)
ITIL v4 Foundation (modules).

Quick apply

Refine Your Search

technical document engineer jobs in alfreton, dby

Systems Administrator

e-POD Proposal Engineer

Infrastructure Engineer

Network Deployment Engineer

Welding & Inspection Admin Support

Embedded Software Engineer

Product Engineer II

Junior Data Engineer - SQL Server & Data Platform (6-month fixed term contract)

Senior Automation Engineer , EMA2 Reliability Maintenance Engineering

Design Engineer

Generator Proposals Engineer

Part-time Senior Document Controller

Senior Process Engineer, Water

Principal Engineer

Cybersecurity & Test Engineer

Configuration Management Engineer

Automation Assistant

Process Control Authority Engineer

Control & Monitoring System Software Design Engineer

Payments Processing Delivery Engineer

I want to receive the latest job alerts for technical document engineer in alfreton, dby

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