Senior service desk analyst Work, Jobs in Gravesend, Ken (with Salaries)

Service Desk Analyst - Apprentice
T-Tech —London
- Customer service
- Mentoring
- IT
Quick apply
Service Desk Manager
Redsquid Communications —London
- Full-time
- Continuous improvement
- Team management
- Contracts
Quick apply
5d
Senior Support Analyst
MRI Software —London
- Full-time
- Customer service
- SQL
- Communication skills
KYC Client Onboarding Analyst
G MASS —London
- Hybrid work
- Organisational skills
- Communication skills
Quick apply
Service Desk Analyst
ECI —London
- Full-time
- Azure
- Microsoft Outlook
- Windows
Social Insights Analyst
MarketFully —London
- Full-time
- Remote
- Microsoft Powerpoint
- Presentation skills
- Travel
- Employee assistance programme
- Sick pay
Quick apply
7d
Senior Product Manager
hireful —London
- £120,000 - £140,000 a year
- Full-time
- AI
- Communication skills
- Banking
Quick apply
14d
Senior Product Manager - Fintech
hireful —London
- Up to £160,000 a year
- Product management
- Financial services
- Communication skills
Quick apply
Senior Business Analyst (Credit Technology)
TP ICAP —London
- Full-time
- Analysis skills
- Product management
- Agile
9d
Intern Economist
Talan —London
- Full-time
- Microsoft Powerpoint
- No experience needed
- Analysis skills
- Annual leave
Quick apply
9h
IT Operations Analyst
Mako —London
- Hybrid work
- In-person
- AI
Quick apply
6d
Creative Strategy Analyst
Mastercard —London
- Full-time
- Data analysis skills
- English
- Analysis skills
1d
Sr Business Intelligence Analyst - Commercial Finance Automation
Palo Alto Networks —London
- Full-time
- Microsoft Excel
- Computer Science
- Master's degree
Service Delivery Manager (SDM)- Restaurants
NCR —London
- Full-time
- Computer Science
- Analysis skills
- Bachelor's degree
Precious Metals Project Manager/Business Analyst (12-month contract)
Nomura —London
- Hybrid work
- Computer Science
- Engineering
- Master's degree
Finance Desk Technology - Collateral Management Development lead
Citi —London
- Full-time
- Hybrid work
- AI
- Annual leave
- Employee assistance programme
Global Pricing Strategy Senior Manager
Sapiens —London
- Full-time
- Analysis skills
- Leadership
- Referral programme
Data Analyst
kraken —Cyprus Station
- Full-time
- English
- Master's degree
- AI
11d
Wealth Management, Investment Analyst, J.P. Morgan Personal Investing, Associate, London
JPMorganChase —London
- Full-time
- Analysis skills
- Continuous improvement
- Communication skills
5d
AI Business Partner - Builders
Janus Henderson —London
- Hybrid work
- Azure
- Master's degree
- Financial services

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senior service desk analyst jobs near gravesend, ken

Service Desk Analyst - Apprentice

T-Tech -
London

Quick apply

Job details

Apprenticeship

Qualifications

Customer service
Computer hardware
Mentoring
IT
Communication skills

Full job description

Are you passionate about technology and eager to start a career in IT? We are looking for an enthusiastic and motivated Service Desk Analyst Apprentice to join our growing IT team.

This is an excellent opportunity to gain hands-on experience supporting users, troubleshooting technical issues, and learning from experienced IT professionals while working towards a recognised apprenticeship qualification.

The Role

As a Service Desk Analyst Apprentice, you will be the first point of contact for colleagues requiring IT support. You will assist with resolving technical issues, logging incidents, and ensuring users receive excellent customer service.

You will receive structured training and mentoring to develop your technical knowledge and professional skills.

Key Responsibilities

Provide first-line technical support to users via phone, email, and ticketing systems.
Log, track, and update incidents and service requests.
Troubleshoot hardware, software, network, and user access issues.
Escalate complex issues to senior IT team members where necessary.
Set up and configure laptops, desktops, mobile devices, and user accounts.
Support Microsoft 365 applications and business systems.
Maintain accurate documentation and knowledge base articles.
Follow IT service management processes and security standards.
Deliver excellent customer service and maintain professional communication at all times.

Requirements

What We're Looking ForEssential Skills & Attributes

A genuine interest in technology and IT.
Strong problem-solving abilities and attention to detail.
Excellent communication and customer service skills.
Ability to work effectively as part of a team.
Enthusiastic, eager to learn, and self-motivated.
Basic understanding of computer hardware, software, and Microsoft applications.

Qualifications

GCSEs (or equivalent) in Maths and English at Grade 4/C or above.
Any IT-related qualification or study would be advantageous but is not essential.

What You'll Gain

A recognised IT apprenticeship qualification.
Hands-on experience in a professional IT environment.
Support and mentoring from experienced IT professionals.
Exposure to modern technologies and business systems.
Excellent career progression opportunities within IT Support, Infrastructure, Cyber Security, Cloud Technologies, or Networking.

Recruitment Process

Video Interview
30-minute Microsoft Teams interview with the Hiring Manager
Online Thrive Assessment
Final stage interview

Quick apply

Refine Your Search

senior service desk analyst jobs in gravesend, ken

Service Desk Analyst - Apprentice

Service Desk Manager

Senior Support Analyst

KYC Client Onboarding Analyst

Service Desk Analyst

Social Insights Analyst

Senior Product Manager

Senior Product Manager - Fintech

Senior Business Analyst (Credit Technology)

Intern Economist

IT Operations Analyst

Creative Strategy Analyst

Sr Business Intelligence Analyst - Commercial Finance Automation

Service Delivery Manager (SDM)- Restaurants

Precious Metals Project Manager/Business Analyst (12-month contract)

Finance Desk Technology - Collateral Management Development lead

Global Pricing Strategy Senior Manager

Data Analyst

Wealth Management, Investment Analyst, J.P. Morgan Personal Investing, Associate, London

AI Business Partner - Builders

I want to receive the latest job alerts for senior service desk analyst in gravesend, ken

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