User experience researcher Work, Jobs in Ealing, Gtl (with Salaries)

Digital Customer Experience - User Experience Researcher
Whitbread —London
- Full-time
- Employee discount
Quick apply
9d
User Researcher
Greater London Authority —London
- £52,305 a year
- Full-time
- Hybrid work
- Presentation skills
- Agile
- Annual leave
1d
User Researcher
Experian Information Solutions —London
- Full-time
- Hybrid work
- AI
- Communication skills
- Annual leave
User Researcher
Capgemini Sogeti —London
- AWS
- Agile
- Communication skills
Lead User Researcher
NHS England —London
- £79,504 - £91,609 a year
- Full-time
- Communication skills
- Annual leave
14d
UX Researcher - Global E-Commerce (UK)
TikTok —London
User Experience (UX) Designer
BAE Systems —London
- Part-time
- Hybrid work
- Bachelor's degree
- Mentoring
- Business
Associate Service Designer
Cognizant —London
- Full-time
- Hybrid work
- Agile
16h
UX Designer - Amazon Developer, Alexa Device Applications, Devices Experience Design
Amazon Development Centre (London) Limited —London
- Full-time
- AI
UX Designer (Design Systems) - Fire TV/Tablet , Devices and Services Design Team
Amazon Development Centre (London) Limited —London
- Full-time
- Hybrid work
- AI
Design Researcher (12 Month FTC)
Lloyds Banking Group —London
- £72,702 - £80,780 a year
- Full-time
- Hybrid work
14d
Senior Product Designer, Core Payments Experience
Apron —London
- Full-time
- Hybrid work
- Flexible schedule
8d
Product Designer
Palantir Technologies —London
- Full-time
- In-person
- Work from home
Senior UX Designer, Prime Video
Amazon Development Centre (London) Limited —London
- Full-time
- Communication skills
Senior Designer
Unboxed —London
- From £56,364 a year
- Hybrid work
- Continuous improvement
- Mentoring
- Software development
UX Designer
Tes Global —London
- £42,000 - £51,000 a year
- Full-time
- Agile
- School
- Annual leave
- Employee assistance programme
Quick apply
Visual Designer (12 Month FTC/Secondment)
Lloyds Banking Group —London
- £72,702 - £80,780 a year
- Full-time
- Hybrid work
- Microsoft Office
Senior Product Designer (Virtual Clinics)
Flo Health —London
- £85,000 - £105,000 a year
- Hybrid work
- Master's degree
- Mentoring
- AI
- Annual leave
Quick apply
Product Designer
UNiDAYS —London
- Hybrid work
- Communication skills
- Employee assistance programme
Lead Service Designer
Cognizant —London
- Full-time
- Hybrid work
- Mentoring
- Agile
- Communication skills
16h

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user experience researcher jobs near ealing, gtl

Digital Customer Experience - User Experience Researcher

Whitbread -
London

Quick apply

Job details

Full-time
9 days ago

Benefits

Company pension
Private medical insurance
Employee discount

Qualifications

Stakeholder collaboration
Digital analytics tools
Market research
Google Analytics
Adobe Analytics

Full job description

At Whitbread, we're transforming our digital products to create seamless, customer-centred experiences across our brands. We're looking for an experienced User Experience Researcher to champion the voice of the customer and ensure every product decision is grounded in evidence, insight, and real user needs.
Working as part of our Digital Product team, you'll partner with Product Managers, Designers, Engineers and Commercial stakeholders to uncover customer needs, validate solutions, and influence the future direction of our digital experiences

Role: UX Researcher
Contract Type: Full time, Permanent
Location: Chancery Lane, London

Why You’ll Love It Here

Healthcare: Family BUPA healthcare
10% matched pension
Discounts: Up to 60% discount on Premier Inn stays and 25% discount on our Restaurant brand
Annual Incentive of up to 30% Bonus

Check out all our benefits here: https://www.whitbreadcareers.com/about-us/benefits/

What you’ll be doing:
You'll lead customer research across our digital products and journeys, ensuring that user needs and behaviours are at the heart of every product decision. From early-stage discovery through to delivery, you'll plan and conduct a range of qualitative and quantitative research activities, including user interviews, usability testing, surveys, behavioural analysis and journey mapping. Working closely with Product Managers and Designers, you'll uncover opportunities, validate concepts and help shape product strategy through evidence-based insights.
As a trusted voice of the customer, you'll collaborate with cross-functional teams across Product, Design, Engineering and Commercial functions to influence decision-making and improve customer outcomes. You'll translate complex findings into clear, actionable recommendations, create insight artefacts such as personas and customer journey maps, and help establish best-practice UX research standards, governance and ways of working. You'll also champion accessibility, inclusive design and continuous learning, ensuring customer insight drives both innovation and commercial success.

What you’ll need:

Significant experience in UX Research within complex digital product environments.
Strong expertise across both qualitative and quantitative research methodologies.
Experience influencing product strategy and senior stakeholders through evidence-based insight.
Knowledge of behavioural analytics platforms such as Google Analytics, Adobe Analytics or Contentsquare.
Experience building or developing UX research frameworks, tools, repositories and ways of working.

Quick apply

Refine Your Search

user experience researcher jobs in ealing, gtl

Digital Customer Experience - User Experience Researcher

User Researcher

User Researcher

User Researcher

Lead User Researcher

UX Researcher - Global E-Commerce (UK)

User Experience (UX) Designer

Associate Service Designer

UX Designer - Amazon Developer, Alexa Device Applications, Devices Experience Design

UX Designer (Design Systems) - Fire TV/Tablet , Devices and Services Design Team

Design Researcher (12 Month FTC)

Senior Product Designer, Core Payments Experience

Product Designer

Senior UX Designer, Prime Video

Senior Designer

UX Designer

Visual Designer (12 Month FTC/Secondment)

Senior Product Designer (Virtual Clinics)

Product Designer

Lead Service Designer

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