Risk analyst Work, Jobs in Tarleton, Lan (with Salaries)

Senior Helpdesk Analyst
Smart Information Technologies Ltd —Preston
- From £28,000 a year
- Full-time
- Customer service
- ERP systems
- Mentoring
- Free parking
- Employee discount
Quick apply
9d
Applications Support Analyst
Slingco —Rossendale
- Hybrid work
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
Market Analyst
Inspired —Kirkham
- Full-time
- Hybrid work
- Microsoft Excel
- Data analysis skills
- Microsoft Office
- Life insurance
Information Security Analyst
University of Liverpool —Liverpool
- £39,906 - £46,049 a year
- Full-time
- Hybrid work
- University
- Communication skills
- Time management
9d
Business Analyst
Home Office —Liverpool
- £41,750 - £48,250 a year
- Full-time
- Remote
- Analysis skills
- Presentation skills
- Travel
- Annual leave
21h
Claim Intelligence Analyst
The Granite Group —Liverpool
- £27,000 - £35,500 a year
- Full-time
- Hybrid work
- Time management
- Flexible schedule
Quick apply
Implementation & Training Lead
Alfred H Knight Group —Liverpool
- Full-time
- Hybrid work
- Management
- Laboratory experience
- Computer networking
- Employee assistance programme
Quick apply
QA Automation Engineer
The Granite Group —Liverpool
- £40,000 - £48,000 a year
- Full-time
- Hybrid work
- Azure
- APIs
- Flexible schedule
Quick apply
CDD Analyst
Betfred —Warrington
- Full-time
- Analysis skills
- Communication skills
- Employee assistance programme
Quick apply
13d
Information Security Analyst
Swissport International AG —Runcorn
- Full-time
- Hybrid work
- IT
- Communication skills
Finance Change Consultant (Financial Reporting) 12m FTC
Intact Insurance UK Limited —Liverpool
- Hybrid work
- IT
- Business
- Annual leave
- Flexible schedule
Quick apply
5d
Digital Solutions Enterprise Services Domain Lead
MBDA —Bolton
- £60,000 - £65,000 a year
- Hybrid work
- Project management
- IT
- Communication skills
- Free parking
6d
Commercial Finance Manager
Epredia —Runcorn
- Full-time
- Hybrid work
- Microsoft Excel
- Sales
- Microsoft Office
Senior QA Automation Engineer
The Granite Group —Liverpool
- Full-time
- Hybrid work
- Azure
- APIs
- Flexible schedule
Quick apply
Senior QA Analyst - Fixed-Term Contract
Rebellion —Runcorn
- In-person
- Employee assistance programme
- Employee discount
Quick apply
9d
Product Owner – Clio Operate
Weightmans —Liverpool
- Full-time
- Azure
- Analysis skills
- Product management
2d
Project Director - Controls Analytics
AECOM —Liverpool
- Full-time
- Hybrid work
- Engineering
- Leadership
Multi-Site Security Officer
Anchor Group Services —Liverpool
- Customer service
- English
- Communication skills
- Employee assistance programme
5d
Azure Data Solution Architect
Capgemini —Manchester
- Hybrid work
- Azure
- AWS
- Analysis skills
Security Architect (12 month FTC)
Allwyn UK —Warrington
- Hybrid work
- Agile
- IT
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply

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Senior Helpdesk Analyst

Smart Information Technologies Ltd
Preston

Quick apply

Job details

Full-time
From £28,000 a year
9 days ago

Benefits

Free parking
Casual dress
Company pension
Employee discount
On-site parking

Qualifications

Customer service
ERP systems
IT support
Mentoring
Communication skills
Help desk

Full job description

Smart IT is a UK-based Odoo Gold Partner, helping SME clients implement and get the most out of Odoo ERP. Our Helpdesk team is the front line of that relationship — the people our clients turn to when something needs fixing, explaining, or improving. We're looking for a Senior Helpdesk Analyst to take on a senior, deputy-level role within that team.

About the RoleYou'll handle your own queue of customer tickets, but this isn't just a senior support role — you'll act as the Helpdesk Manager's right hand. When they're out, you're the one keeping the team's workload on track, handling urgent tickets, and speaking for Helpdesk in meetings with other departments. You'll also be a go-to person for newer team members, helping them build their Odoo knowledge and talking them through how you reached a solution — not just handing them the answer.

What You'll Be Doing

Working through customer tickets and queries, delivering solutions within our SLAs.
Acting as the first point of escalation for high-priority tickets referred up by other Helpdesk Analysts.
Stepping in for the Helpdesk Manager during absence — managing urgent tickets and the team's workload, and representing Helpdesk in cross-department discussions.
Keeping an eye on SLA performance and flagging risks early, before they become breaches.
Coaching newer starters and PACE program staff — building their Odoo knowledge, business process understanding, and customer service skills.
Helping maintain and improve our Helpdesk processes and procedures.

What We're Looking For

Confident dealing with customers on calls and in person, with a track record of finding solutions under pressure.
Comfortable leading day-to-day — assigning and monitoring workload, and stepping up at short notice.
Experience training or mentoring newer team members.
Background in a fast-paced support helpdesk environment with high customer expectations.
Strong communicator — this role represents the team, including when the manager isn't in the room.

Nice to Have

Experience with Odoo ERP.
Experience on an IT support helpdesk specifically.
Experience helping implement standard operating procedures within a team.

Pay: From £28,000.00 per year

Benefits:

Casual dress
Company pension
Employee discount
Free parking
On-site parking

Work Location: In person

Quick apply

Refine Your Search

risk analyst jobs in tarleton, lan

Senior Helpdesk Analyst

Applications Support Analyst

Market Analyst

Information Security Analyst

Business Analyst

Claim Intelligence Analyst

Implementation & Training Lead

QA Automation Engineer

CDD Analyst

Information Security Analyst

Finance Change Consultant (Financial Reporting) 12m FTC

Digital Solutions Enterprise Services Domain Lead

Commercial Finance Manager

Senior QA Automation Engineer

Senior QA Analyst - Fixed-Term Contract

Product Owner – Clio Operate

Project Director - Controls Analytics

Multi-Site Security Officer

Azure Data Solution Architect

Security Architect (12 month FTC)

I want to receive the latest job alerts for risk analyst in tarleton, lan

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