Technical support engineer Work, Jobs in St. Helier, Gtl (with Salaries)

Platform Support Engineer 1st Line
Ericsson —London
- Analysis skills
- Communication skills
- Analytics
5d
Technical Support Engineer
Yunex Traffic —Crawley
- Full-time
- Continuous improvement
- Mentoring
- Computer skills
13d
2nd Line Support Engineer
Samiro Search —Sevenoaks
- £30,000 - £36,000 a year
- Full-time
- Azure
- Windows
- Continuous improvement
- Annual leave
Quick apply
Senior Technical Support Engineer
YugabyteDB —London
- Remote
- Linux
Support Engineer - FreeWheel
Comcast Corporation —London
- Full-time
- Bachelor's degree
- Continuous improvement
- Travel
12d
Technical Support Engineer II, Triage & Discovery
Alloy —London
- Travel
- APIs
- In-person
Support Engineer
Zinc —London
- £45,000 a year
- Full-time
- Hybrid work
- Databases
- Communication skills
Quick apply
12d
Technical Support Engineer (L1/Frontline Support), EU
Databento —London
- Remote
- SQL
- APIs
- Communication skills
Quick apply
Senior Technical Support Engineer
Man Group —London
- Weekend availability
- Continuous improvement
- Mentoring
- Annual leave
- Sick pay
Quick apply
13d
3rd Line Support Engineer
Elevate Technology Group —London
- £45,000 - £50,000 a year
- Hybrid work
- Azure
- Computer networking
- SharePoint
2nd Line Engineer - Hybrid - MSP
Uptime —Three Bridges
- Weekend availability
- Hybrid work
- Azure
- Windows
- Analysis skills
Quick apply
3rd line service desk engineer
Total IT Technology Solutions Ltd —London
- £42,000 - £45,000 a year
- Full-time
- Mentoring
- SharePoint
- In-person
- Annual leave
- Referral programme
Quick apply
6d
2nd Line Engineer
Akita Systems Ltd —Sevenoaks
- £30,000 - £35,000 a year
- Maintenance
- Mentoring
Support Engineer, Cinema Support
Dolby —London
- Weekend availability
- Bilingual
- Bachelor's degree
- Travel
Service Desk Engineer (Field)
Charles Square —London
- £42,500 a year
- Full-time
- Hybrid work
- Organisational skills
- Communication skills
- Annual leave
- Gym membership
Quick apply
Infrastructure Support Engineer
Wavex Technology Ltd —London
- Up to £38,000 a year
- Full-time
- Hybrid work
- Continuous improvement
- Mentoring
- Training & development
Quick apply
Service Desk Engineer (1st/2nd Line) Remote
Synergy Associates —London
- £30,000 - £40,000 a year
- Full-time
- Remote
- Google Suite
- Windows
- Communication skills
Quick apply
7d
Infrastructure Support Engineer
Waterstons Ltd —London
- £30,000 - £36,000 a year
- Full-time
- Communication skills
- Employee assistance programme
- Sick pay
Senior Infrastructure & Support Engineer
Tropic Skincare —Croydon
- £45,000 - £50,000 a year
- Hybrid work
- Continuous improvement
- Mentoring
- Communication skills
- Employee assistance programme
- Employee discount
Quick apply
Technical Support Engineer - Digital Customer Success
Grundfos —Tadworth
- Engineering
- Electrical Engineering
- Communication skills
- Annual leave
- Flexible schedule
10d

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technical support engineer jobs near st. helier, gtl

Platform Support Engineer 1st Line

Ericsson -
London

Apply Now

Job details

5 days ago

Qualifications

Jira
Technical troubleshooting
Incident management
Stakeholder collaboration
Ticket management
Analysis skills
Service restoration
Technical support incident logging
IT incident logging
Multidisciplinary collaboration
Incident log maintenance
Communication skills
Help desk
Analytics

Full job description

What you’ll do

Develop and maintain a deep understanding of the assigned technical platforms, systems, interdependencies and operational risks.
Carry out first-line investigation and resolution of platform, system and application issues.
Perform daily system checks to verify operational integrity.
Respond promptly to system dashboard alarms and Talkback queries.
Investigate and resolve transmission-affecting incidents and faults.
Log, update and manage incident tickets using Jira.
Complete pre- and post-implementation checks following system changes through the Change Request process.
Collect and analyse system logs to support investigations into service- and system-impacting issues.
Work collaboratively with second-line Platform Engineering teams, Platform Principals and subject-matter experts to capture and share technical knowledge.
Take ownership of your personal development and proactively build your technical and operational capabilities.

What you’ll bring

An understanding of linear and non-linear broadcast systems.
Excellent customer focus, communication and collaboration skills.
Strong analytical and problem-solving capabilities, with good commercial awareness.
Clear and confident written and verbal communication skills.
Resilience, flexibility and the ability to remain effective under pressure.
The ability to work independently while contributing positively to a collaborative team.
Curiosity and enthusiasm for learning about emerging technologies and platforms.

Why this role matters

This is a critical role in maintaining the health and performance of platforms that support live broadcast services. Your technical understanding, attention to detail and ownership of incidents will help ensure issues are resolved efficiently, service improvements are delivered continuously and customer commitments are met.Success in this role will be measured through strong SLA performance, customer satisfaction and the ongoing efficiency of platform support.

Apply Now

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technical support engineer jobs in st. helier, gtl

Platform Support Engineer 1st Line