Operations supervisor Work, Jobs in Weald, Ken (with Salaries)

Customer Operations Supervisor
Socaan Business Solutions Ltd —London
- £37,000 - £44,400 a year
- Full-time
- CRM software
- Management
- Customer service
- Sick pay
Quick apply
9d
Graduate OPS Area/Shift Manager - UK , Amazon Operations
Amazon UK Services Ltd. - A10 —Tilbury
- Full-time
- Microsoft Word
- Microsoft Outlook
- Data analysis skills
Plant Supervisor
BrettGroup —Royal Tunbridge Wells
- Microsoft Word
- Microsoft Excel
- Computer literacy
- Free parking
- Annual leave
Quick apply
Operations Supervisor, AMZL
Amazon UK Services Ltd. —East London
- Full-time
- Microsoft Word
- Microsoft Outlook
- Customer service
Night Shift Operations Manager
Mission Produce UK —Dartford
- From £45,000 a year
- Full-time
- In-person
- Free parking
Quick apply
Operations Supervisor
Arriva London North Limited —Grays
- Management
- Supervising experience
- First Aid Certification
Quick apply
Weekend Operations Supervisor
Razzi Dazzle —Rochester
- £17 an hour
- Part-time
- Supervising experience
- Organisational skills
- In-person
Quick apply
Event Operations Supervisor
CH&CO —London
- £15.20 an hour
- Weekend availability
- Hospitality
- Organisational skills
- Communication skills
- Employee assistance programme
- Employee discount
Consulting Technical Assistant Manager / Supervisor
RSM UK —Crawley
- Full-time
- Travel
- Accounting
- Organisational skills
Branch Operations Supervisor
Indie Campers —London
- Weekend availability
- English
- Referral programme
Quick apply
8d
Retail Management Consulting Manager
Accenture —London
- Full-time
- Merchandising
- Analysis skills
- Agile
- Employee discount
Global Product Operations Leader – Therapeutic Dermatology
Galderma —London
- Full-time
- Engineering
- English
- Master's degree
Relief Plant Supervisor
Tarmac —London
- Overtime
- Management
- Sales
- Military
- Employee discount
11d
Strategy & Planning Leader, Global Claims Operations
Marsh —London
- Full-time
- Management
- Analysis skills
- Project management
9d
Mechanical Project Supervisor
Primech Building Services —Gillingham
- Full-time
- Supervising experience
- First Aid Certification
- Team management
Quick apply
Shift Manager
Taylor Wimpey —Kingston upon Thames
- Management
- Continuous improvement
- IT
- Annual leave
- Employee discount
7d
Team Leader - Process Automation, Quality & Data Operations - Sustainable Finance Data
Bloomberg —London
- SQL
- Analysis skills
- Travel
Cloud Engagement Leader - Financial Services
EPAM Systems, Inc. —London
- Hybrid work
- Azure
- Sales
- Business development
- Employee stock purchase plan
- Employee assistance programme
Business Development - Market Leader
CIBT —London
- Hybrid work
- Sales
- Communication skills
- Annual leave
- Employee discount
3d
Cloud Engagement Leader - Consumer and Services
EPAM Systems, Inc. —London
- Hybrid work
- Azure
- Sales
- Business development
- Employee stock purchase plan
- Employee assistance programme

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Customer Operations Supervisor

Socaan Business Solutions Ltd
London

Quick apply

Job details

Permanent | Full-time
£37,000 - £44,400 a year
9 days ago

Benefits

Casual dress
Housing allowance
Free flu jabs
Company events
Sick pay
On-site parking

Qualifications

CRM software
Management
Customer service
Supervising experience
Leadership
Communication skills

Full job description

About the Role:

At Socaan Business Solutions Ltd, we help businesses manage customer operations with accuracy, professionalism, and reliable day-to-day support. We are looking for a Customer Operations Supervisor who can oversee service activities, support customer-facing teams, and help maintain smooth operational performance.

This role is ideal for someone who enjoys leading people, solving operational issues, and improving customer service standards. You will supervise daily customer operations, monitor team performance, handle escalations, and make sure customers receive timely and professional support. You are not just managing tasks; you are helping create a dependable service experience for clients and customers.

Key Responsibilities:

Team Supervision: Lead and support the customer operations team, assign daily tasks, monitor workloads, and ensure service standards are consistently met.

Customer Support Oversight: Make sure customer enquiries, requests, and complaints are handled professionally, accurately, and within agreed timelines.

Escalation Handling: Manage complex customer issues and support team members in resolving cases that require additional attention.

Operational Coordination: Work with internal departments to ensure customer requests are processed smoothly and information is communicated clearly.

Performance Monitoring: Track team productivity, response times, service quality, and unresolved cases to identify areas for improvement.

Process Improvement: Review daily workflows, identify recurring issues, and suggest practical improvements to improve efficiency and customer satisfaction.

Documentation: Maintain accurate records of customer interactions, operational updates, reports, and support procedures.

Training Support: Help train new team members, provide guidance to existing staff, and encourage a professional and customer-focused approach.

Reporting: Prepare basic operational reports for management, including customer service trends, team performance, and service issues.

What We Are Looking For:

Experience: Previous experience in customer service, customer operations, business support, or a similar role, with some experience supervising or guiding a team.

Customer Service Skills: Strong understanding of how to handle customer enquiries, complaints, and follow-ups in a professional and respectful manner.

Leadership Skills: Able to guide staff, organize workloads, provide feedback, and keep the team focused during busy periods.

Communication: Clear written and verbal communication skills, with the ability to explain information simply and professionally.

Problem Solving: Able to assess issues, make practical decisions, and resolve customer or operational concerns efficiently.

Organization: Comfortable managing multiple tasks, deadlines, reports, and customer cases while maintaining accuracy.

System Knowledge: Familiarity with CRM systems, customer databases, email tools, spreadsheets, and basic reporting platforms is preferred.

Mindset: Reliable, calm under pressure, detail-oriented, and committed to delivering a positive customer experience.

Pay: £37,000.00-£44,400.00 per year

Benefits:

Casual dress
Company events
Free flu jabs
Housing allowance
On-site parking
Sick pay

Work Location: In person

Quick apply

Refine Your Search

operations supervisor jobs in weald, ken

Customer Operations Supervisor

Graduate OPS Area/Shift Manager - UK , Amazon Operations

Plant Supervisor

Operations Supervisor, AMZL

Night Shift Operations Manager

Operations Supervisor

Weekend Operations Supervisor

Event Operations Supervisor

Consulting Technical Assistant Manager / Supervisor

Branch Operations Supervisor

Retail Management Consulting Manager

Global Product Operations Leader – Therapeutic Dermatology

Relief Plant Supervisor

Strategy & Planning Leader, Global Claims Operations

Mechanical Project Supervisor

Shift Manager

Team Leader - Process Automation, Quality & Data Operations - Sustainable Finance Data

Cloud Engagement Leader - Financial Services

Business Development - Market Leader

Cloud Engagement Leader - Consumer and Services

I want to receive the latest job alerts for operations supervisor in weald, ken

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