Member services representative Work, Jobs in Wethersfield, Ess (with Salaries)

Customer Experience Advisor
HWC LOGISTICS —Cambridge
- £25,000 a year
- Overtime
- English
- Data entry
- In-person
- Free parking
- Store discount
Quick apply
Residential Property Paralegal
Buckles Solicitors —Cambridge
- Full-time
- Microsoft Office
- Travel
- Organisational skills
- Annual leave
Home Administrator
Chelmsford Manor Care Home —Chelmsford
- £17 an hour
- Full-time
- Front desk
- Paid training
- Annual leave
Quick apply
Customer Representative - Bury St. Edmunds
Nationwide Building Society —Bury St. Edmunds
- From £26,500 a year
- Temporary
- Customer service
- Banking
6d
Sales - Sales Advisor - UK
New Look —Cambridge
- Part-time
- Microsoft Word
13d
Store Manager - Cambridge
Hugo Boss —Cambridge
- Full-time
- Management
- Leadership
- Communication skills
Medical Receptionist
Dengie Medical Partnership —Southminster
- Part-time
- Customer service
- GP surgery experience
- Microsoft Office
Quick apply
8d
Store Manager - Colchester
Oak Furnitureland —Colchester
- Weekend availability
- Sales
- Free parking
- Employee assistance programme
1d
Senior R&D Electronics Engineer
Xylem —Cambridge
- Full-time
- C++
- Travel
- Negotiation
Front of House General Assistant
BaxterStorey UK —Cambridge
- Part-time
- Hospitality
- Employee assistance programme
- Employee discount
Quick apply
HMP Highpoint - Drug Strategy Lead
Ministry of Justice —Bury St. Edmunds
- £50,001 - £60,000 a year
- Full-time
- Hybrid work
- Management
- English
- Project management
- Annual leave
4d
Operations Manager
First Bus —Chelmsford
- £55,000 a year
- Full-time
- Management
- Customer service
- Mentoring
- Employee assistance programme
- Employee discount
Sales Driver - TPS Cambridge
Vindis Group —Cambridge
- £29,700 a year
- Customer service
- Employee assistance programme
- Employee discount
3h
Showroom Manager
Benchmarx Kitchens & Joinery —Cambridge
- Full-time
- Travel
- IT
- Communication skills
- Employee discount
Senior Solution Architect - IT/OT
Capgemini Sogeti —Cambridge
- Azure
- Computer Science
- Engineering
Clinical Sales Specialist - East Anglia
Zimmer Biomet —Colchester
- Full-time
- Anatomy knowledge
- Bachelor's degree
- No degree
- Health & wellbeing programme
2d
Senior Facilities Manager, UK & I
JAA-Jones Lang LaSalle Limited —Cambridge
- Full-time
- Hospitality
- Management
- Customer service
Quick apply
12d
Duty Manager
The Quay Theatre Sudbury —Sudbury
- £12.71 an hour
- Part-time
- Bar
- English
- Microsoft Office
- Free parking
- Employee discount
Quick apply
5d
Global Product Safety Science Lead
Sobi —Cambridge
- Full-time
- Remote
- Microsoft Excel
- Doctoral degree
- English
Quick apply
OT Framework Technical Manager
Capgemini Sogeti —Cambridge
- Engineering
- Master's degree
- IT

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Customer Experience Advisor

HWC LOGISTICS -
Cambridge

Quick apply

Job details

Permanent | Full-time
£25,000 a year

Benefits

Free parking
Casual dress
Store discount
Company pension
Company events
Employee discount
On-site parking

Qualifications

Upselling
English
Data entry
Phone etiquette

Full job description

Job Overview
We are seeking a dedicated and enthusiastic Customer Service Representative to join our team. In this role, you will be the first point of contact for our customers, providing exceptional service and support. Your primary responsibility will be to assist customers with their inquiries, resolve issues, and ensure a positive experience with our brand. You will play a crucial role in maintaining customer satisfaction and loyalty.

Duties

Respond to customer inquiries via phone, email, and chat in a timely and professional manner.
Assist customers with product information, order status, and account management.
Resolve customer complaints effectively and efficiently while ensuring a positive outcome.
Perform data entry tasks to maintain accurate customer records and update information as necessary.
Identify opportunities for upselling products or services to enhance customer experience.
Collaborate with team members to improve processes and share best practices.
Maintain knowledge of company products, services, and promotions to provide informed assistance.

Skills

Excellent phone etiquette with a friendly and professional demeanour.
Ability to analyse customer needs and provide tailored solutions.
Proven experience in data entry with attention to detail.
Ability to upsell products effectively while maintaining customer satisfaction.
Strong problem-solving skills and the ability to remain calm under pressure.

Hours

37.5 hours over 5 days (Monday - Sunday)
Bank holidays / overtime available

If you are passionate about delivering outstanding customer service and thrive in a fast-paced environment, we encourage you to apply for this exciting opportunity!

Job Types: Full-time, Permanent

Pay: £25,000.00 per year

Benefits:

Casual dress
Company events
Company pension
Employee discount
Free parking
On-site parking
Store discount

Work Location: In person

Quick apply

Refine Your Search

member services representative jobs in wethersfield, ess

Customer Experience Advisor

Residential Property Paralegal

Home Administrator

Customer Representative - Bury St. Edmunds

Sales - Sales Advisor - UK

Store Manager - Cambridge

Medical Receptionist

Store Manager - Colchester

Senior R&D Electronics Engineer

Front of House General Assistant

HMP Highpoint - Drug Strategy Lead

Operations Manager

Sales Driver - TPS Cambridge

Showroom Manager

Senior Solution Architect - IT/OT

Clinical Sales Specialist - East Anglia

Senior Facilities Manager, UK & I

Duty Manager

Global Product Safety Science Lead

OT Framework Technical Manager

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