Digital project manager Work, Jobs in Johnstone, Rfw (with Salaries)

CRM Manager
Duncan & Todd Opticians —Scotland
- Full-time
- APIs
- Communication skills
- Store discount
- Employee assistance programme
Quick apply
11d
Product Owner – Communication Digital Platform
Equans —North Lanarkshire
- Computer Science
- English
- Master's degree
Project Manager - Bridge Transformation Programme
SSE —Glasgow
- £51,600 - £77,400 a year
- Full-time
- Microsoft Excel
- Customer service
- Contracts
- Employee discount
4d
Luxury Customer Activation Manager
Edrington —Glasgow
- £34,000 - £42,000 a year
- Hybrid work
- Analysis skills
- Communication skills
- Marketing
- Store discount
- Employee discount
12d
Mid Level Delivery Manager
Waracle —Glasgow
- Full-time
- Hybrid work
- Mentoring
- Agile
- Annual leave
- Employee assistance programme
Quick apply
Project Manager
Hitachi —Glasgow
- Full-time
- Master's degree
- Project management
- Bachelor's degree
- Flexible schedule
Marketing Operations Manager
Gallagher —Glasgow
- Full-time
- Marketing
- Project management
- No degree
Engineering Delivery Manager
Thales —Glasgow
- Full-time
- Communication skills
- Annual leave
- Employee assistance programme
Associate Director - Project Planning
AECOM —Glasgow
- Full-time
- Hybrid work
- Sales
- Business development
- Continuous improvement
7d
Associate Director- BIM Manager- Birmingham, Belfast, Edinburgh, Glasgow, Leeds, Manchester, Newcastle
Turner & Townsend —Glasgow
- Full-time
- Research
- Business development
- Presentation skills
Quick apply
10d
Marketing Coordinator
Metropolitan Gaming —Glasgow
- £27,581 a year
- Weekend availability
- Employee discount
- Life insurance
Quick apply
Project Administrator
Assystem —Helensburgh
- Hybrid work
- Communication skills
- Annual leave
- Referral programme
Marketing and sales lead
WORQ Hospitality —Glasgow
- £29,000 - £31,000 a year
- Full-time
- Social media management
- Business development
- Team management
Quick apply
6d
Product Manager - Trade Management, Athena Platform
JPMorganChase —Glasgow
- Full-time
- Engineering
- Analysis skills
- Bachelor's degree
Senior Digital Delivery Specialist - Transmission & Distribution (Multiple Locations, UK)
Burns & McDonnell —Glasgow
- Full-time
- Engineering
- Bachelor's degree
- No degree
Project Controls Engineer
Turner & Townsend —Glasgow
- Full-time
- Microsoft Office
- Analysis skills
- Communication skills
Quick apply
Digital Project Officer
NHS Scotland —Glasgow
- £34,544 - £43,039 a year
- Full-time
- Hybrid work
- No degree
- Communication skills
- Annual leave
12d
Senior Insight Analyst
Nationwide Building Society —Glasgow
- £33,000 - £50,000 a year
- Full-time
- Data analysis skills
- Analysis skills
- Communication skills
13d
Project Manager - Payroll Implementation (Hybrid)
Cornerstone —Irvine
- £50,700 - £53,357 a year
- Temporary
- PMP
- Project management
- Travel
3d
Digital Content Executive
SSE —Glasgow
- £31,600 - £47,400 a year
- Employee discount
- Gym membership
5d

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CRM Manager

Duncan & Todd Opticians -
Scotland

Quick apply

Job details

Full-time | Fixed term contract
11 days ago

Benefits

Store discount
Employee assistance programme
Employee discount

Qualifications

Email marketing
Data integration
Performance reporting in digital marketing
Customer segmentation
Content creation
Continuous improvement cycles oversight
Churn prevention
Customer loyalty building
Relationship management
APIs
Management reporting
Audience segmentation
A/B testing
HubSpot
Communication skills

Full job description

The Duncan & Todd Group is one of the leading optical and hearing care providers based in Scotland. In operation for over 50 years, our brands include: Duncan and Todd, 2020, Douglas Dickie, JM Macdonald, James Hughes, Browns, IC Andrew, and Smart Employee Eyecare.

We are currently recruiting for a CRM Manager to join the Duncan & Todd Group. This role will be full time working Monday to Friday.

The successful candidate will own the day-to-day management and optimisation of Duncan & Todd's customer lifecycle programme, ensuring customers receive relevant, timely and personalised communications that improve retention, recall performance, conversion and customer lifetime value.

Key Responsibilities

Lifecycle Marketing
Own all customer lifecycle journeys across the business.
Design and manage automated customer journeys including:

o Recall cycle

o Appointment reminders

o RX No Purchase journeys

o Prescription expiry reminders

o Re-engagement campaigns

o Ecommerce post-purchase journeys

o Cross-sell and upsell journeys

o Continuously review and improve customer touchpoints.

CRM & Automation

Manage HubSpot CRM and marketing automation platform.
Build, maintain and optimise workflows, automations and nurture programmes.
Ensure data flows correctly between Optix, Shopify, HubSpot and future integrations.
Support future API and middleware projects.
Implement and manage customer segmentation strategy.
Develop audience rules and targeting frameworks.
Deliver increasingly personalised customer communications.
Work closely with Digital Brand Manager on customer data initiatives.
Work closely with Marketing Executive on content creation.

Performance & Reporting

Monitor key CRM metrics including:
Recall conversion
Appointment bookings
Customer retention
Customer lifetime value
Email engagement
Ecommerce conversion
Produce monthly CRM performance reports.
Identify opportunities for optimisation and testing.

Testing & Optimisation

Develop testing roadmap.
Conduct A/B testing across emails, journeys and audience segments.
Improve customer engagement and conversion rates through continuous optimisation.

Success Measures

Recall conversion rate
Retention rate
Customer lifetime value
Ecommerce conversion from CRM
Email engagement performance
Customer reactivation rates

Candidate Profile:

We offer a fast paced and dynamic working environment and we are looking for someone who enjoys a challenge, is capable of hitting the ground running from day one.

Previous experience HubSpot Experience
Experience in Lifecycle marketing ownership
Segmentation and Ecommerce CRM experience
Good verbal and written communication and email automation expertise
High attention to detail and accuracy

As a company, the D&T Group offer:

Competitive salary
Staff Discount including; 2 x 100% off discount vouchers for spectacles, sunglasses or annual supply of contact lenses per calendar year + generous discount for family and friends
High Street Vouchers: Discounts for high street shops, supermarkets, restaurants and cinemas through our partner discount platform.
Employee Assistance Programme: Comprehensive support for all employees from our partners, Care First
The opportunity to work for a company that cares.
Career progression opportunities and further training.

Work Location: In person

Quick apply

Refine Your Search

digital project manager jobs in johnstone, rfw

CRM Manager

Product Owner – Communication Digital Platform

Project Manager - Bridge Transformation Programme

Luxury Customer Activation Manager

Mid Level Delivery Manager

Project Manager

Marketing Operations Manager

Engineering Delivery Manager

Associate Director - Project Planning

Associate Director- BIM Manager- Birmingham, Belfast, Edinburgh, Glasgow, Leeds, Manchester, Newcastle

Marketing Coordinator

Project Administrator

Marketing and sales lead

Product Manager - Trade Management, Athena Platform

Senior Digital Delivery Specialist - Transmission & Distribution (Multiple Locations, UK)

Project Controls Engineer

Digital Project Officer

Senior Insight Analyst

Project Manager - Payroll Implementation (Hybrid)

Digital Content Executive

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