Technical support Work, Jobs in Hartwell, Nth (with Salaries)

1st/2nd Line IT Support Engineer
Haus of HR —Olney
- £25,000 - £30,000 a year
- Full-time
- Microsoft Outlook
- SharePoint
- IT
- Annual leave
Quick apply
6d
Support Engineer - Corby
RM Education Limited —Desborough
- Maintenance
- IT
- School
6d
2nd Line Support Technician
dbfb Ltd —Northampton
- £30,000 - £35,000 a year
- Full-time
- Hybrid work
- Azure
- Microsoft Office
- Phone etiquette
Quick apply
10d
Support Engineer - 2nd Line
Advania UK —Bedford
- £30,000 - £37,000 a year
- Full-time
- Azure
- Microsoft Office
- Driving
3d
Lead IT Technician
Campion School —Northampton
- £28,000 - £32,000 a year
- Customer service
- Windows
- Microsoft Office
4d
IT Helpdesk Apprentice
JBC Skills Training Ltd —Cranfield
- £15,600 a year
- Full-time
- Customer service
- IT
- In-person
Quick apply
14d
IT Systems Support
DHL —Banbury
- Up to £29,500 a year
- SQL
- Travel
- IT
Senior IT Support Engineer - On-site Services
GEA Group Aktiengesellschaft —Milton Keynes
- Full-time
- English
- Computer networking
- IT
12d
Associate Technical Account Manager
Yardi Systems, Inc. —Milton Keynes
- Full-time
- Microsoft Outlook
- Software troubleshooting
- Customer service
- Profit sharing
Field Support Engineer
Xperience —Banbury
- Hybrid work
- Azure
- Windows
- Microsoft Office
- Free parking
- Bereavement leave
IT Technician
Amazon UK Services Ltd. —Kettering
- Full-time
- Customer service
- AWS
- Computer networking
3d
1st Line IT Service Desk Analyst
Primary Goal —Market Harborough
- £25,191 - £26,409 a year
- Full-time
- Software troubleshooting
- Customer service
- Computer networking
Quick apply
6d
Service Desk Support Agent - French Speaking
nLighten —Milton Keynes
- Microsoft Outlook
- Customer service
- Salesforce
Quick apply
Electrical Software Support Engineer
Trimble —Milton Keynes
- Full-time
- AutoCAD
- Engineering
- Electrical Engineering
Technical Support Engineer
Avonnex Limited —Market Harborough
- £24,420 - £26,000 a year
- Weekend availability
- Customer service
- Microsoft Office
- Travel
- Free parking
Quick apply
6d
Technical Support Specialist
GN Group —Bicester
- Full-time
5d
Tier 1 Technical Support Engineer
8x8, Inc. —Aylesbury
- Monday to Friday
- Customer service
- English
- Computer networking
8d
System Administrator
GXO Logistics —Milton Keynes
- £14.78 an hour
- Full-time
- Microsoft Office
- Data entry
- Employee assistance programme
- Employee discount
2nd Line Support Engineer
Technology Transformation Group —Aylesbury
- £30,000 a year
- Full-time
- Customer service
- Windows
- Computer networking
- Free parking
Quick apply
6d
Coalition Support Service Desk Technician
General Dynamics Information Technology —Molesworth
- £29.52 - £31.51 an hour
- Weekend availability
- Remote
- Windows
- Bachelor's degree
- Travel
5d

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1st/2nd Line IT Support Engineer

Haus of HR
Olney

Quick apply

Job details

Full-time
£25,000 - £30,000 a year
6 days ago

Benefits

Annual leave
Company pension
Private medical insurance

Qualifications

Microsoft Outlook
DHCP
IT support
DNS
Telecommunication
SharePoint
Software testing
IT
VPN

Full job description

Job Advert

1st/2nd Line IT Support Engineer

Work location: Olney, Buckinghamshire MK46 4BA
Salary: £25,000 - £30,000
Work hours: Monday to Friday, 9:00am to 5:30pm
Job type: Full-time, permanent - office-based

Are you looking to grow your career in IT support?

This is a fantastic opportunity to join our client who is a growing software and IT services company based in Olney.

About the Company

They’ve recently relocated to expand their operations and take on exciting new projects that solve real business challenges for SMEs and enterprises across the UK.

What makes them different? They believe in building lasting relationships with their clients, not just delivering a service. Their unique all-inclusive monthly fee model makes bespoke solutions accessible to businesses of all sizes, and their "no-ticket" support philosophy means you'll work directly with clients - essentially as an extended member of their team. They specialise in custom business management systems, seamless integrations, mobile apps, e-commerce platforms, and managed IT support that genuinely transforms how their clients operate.

The Role

Our client is look for a 1st/2nd Line IT Support Engineer to join their growing IT support department. This is a client-facing role - you'll be providing support directly to their clients' businesses, acting as a trusted point of contact for their IT needs. You'll get involved in a broad range of support work including general troubleshooting, hardware provisioning, Microsoft 365 administration, remote monitoring and patch management, and supporting phone systems. No previous telecoms experience is needed - they'll provide the training you need to get up to speed on the phone system side of things.

As their IT support department is still growing, there will be times where support workload is lighter. During those periods you'll get involved in testing and QA for their in-house software solutions, web applications, and mobile apps.

They also have a large software development team in-house, so if coding is something that interests you there is genuine potential to get involved in that side of the business over time.

Key Responsibilities

Provide 1st line and 2nd line IT support to our clients, acting as their go-to for day-to-day IT issues
Set up and provision hardware for client new starters and leavers including laptops, desktops, and peripherals
Manage and administer Microsoft 365 environments including user accounts, licensing, and email
Carry out remote monitoring and patch management across client systems
Support and maintain client phone systems (full training provided)
Manage endpoint protection, MFA, and other security essentials across client environments
Maintain asset registers and documentation for client hardware and systems
Liaise with third-party vendors and suppliers for hardware orders, ISP issues, and warranty support
Assist with network basics including WiFi, switches, and general connectivity issues
Provide testing and QA support for our in-house software solutions, web apps, and mobile apps
Help build out IT support processes and documentation as the department grows

Essential Skills & Experience

A genuine interest in IT support and helping people solve technical problems
A basic understanding of Windows desktop environments and common business software
Some familiarity with Microsoft 365 (Outlook, Teams, SharePoint, admin centre)
Comfortable communicating with clients in a friendly and professional way
A methodical approach to troubleshooting - able to work through problems logically
Willingness to learn new systems and technologies, including phone systems
Good attention to detail, particularly when it comes to documentation and following processes
A positive attitude and the ability to manage your own workload across multiple clients

Desirable Skills

Any previous IT support experience, whether commercial, voluntary, or helping out friends and family with their tech
Experience with remote monitoring and management (RMM) tools
Familiarity with endpoint protection and antivirus solutions
Some understanding of networking basics (DNS, DHCP, WiFi, VPNs)
Experience with hardware setup, imaging, or asset management
Any exposure to ticketing or documentation systems
An interest in software development, testing, or QA

What They Offer

Competitive annual salary: £25,000 - £30,000
20 days annual leave plus bank holidays
Comprehensive private health insurance
Workplace pension with employer contribution
Modern office environment
A real career progression pathway with regular reviews
Full training provided on phone systems and any unfamiliar technologies
Opportunity to get involved in software testing and QA
Potential to move into or get involved with software development over time
Direct client interaction and relationship-building experience
Exposure to a wide range of IT environments across different industries

Quick apply

Refine Your Search

technical support jobs in hartwell, nth

1st/2nd Line IT Support Engineer

Support Engineer - Corby

2nd Line Support Technician

Support Engineer - 2nd Line

Lead IT Technician

IT Helpdesk Apprentice

IT Systems Support

Senior IT Support Engineer - On-site Services

Associate Technical Account Manager

Field Support Engineer

IT Technician

1st Line IT Service Desk Analyst

Service Desk Support Agent - French Speaking

Electrical Software Support Engineer

Technical Support Engineer

Technical Support Specialist

Tier 1 Technical Support Engineer

System Administrator

2nd Line Support Engineer

Coalition Support Service Desk Technician

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