Desktop support Work, Jobs in Hartford, Chs (with Salaries)

IT Service Desk Analyst
Stagecoach —Stockport
- Full-time
- Computer networking
- Employee discount
2d
Digital Desktop Engineer
University Hospitals of North Midlands NHS Trust —Stoke-on-Trent
- £32,073 - £39,043 a year
- Weekend availability
2d
Desktop Engineer
Teleperformance —Manchester
- £27,162.49 a year
- Microsoft Outlook
- Continuous improvement
- SharePoint
1d
IT Support Engineer
JMC Aviation —Manchester
- Monday to Friday
- Travel
- Communication skills
- Employee assistance programme
- Referral programme
1d
IT Technician
Sumer —Stoke-on-Trent
- Azure
- Windows
- Scripting
Quick apply
IT Support Officer - Medical School
University of Greater Manchester —Bolton
- £29,588 - £34,610 a year
- Full-time
- School
23h
Cyber Security Analyst
The Granite Group —Liverpool
- £35,000 - £40,000 a year
- Full-time
- Hybrid work
- Windows
- Scripting
- Computer networking
- Flexible schedule
Quick apply
IT Technician
RMT Accountants & Business Advisors —Stoke-on-Trent
- Writing skills
- Maintenance
- Organisational skills
5d
Application Support Technician (8-Month Fixed Term)
Magentus —Manchester
- £29,000 a year
- Hybrid work
- SQL
- Linux
- Annual leave
- Employee assistance programme
7d
1st Line IT Service Desk Engineer
Outcomes First Group —Bolton
- £25,837.20 a year
- Hybrid work
- Travel
- Computer networking
- Organisational skills
- Employee discount
Apprentice Software Engineer
Unipart —Stockport
- £28,000 a year
- Full-time
- Google Suite
- Microsoft Excel
- Computer Science
Quick apply
End User Support Engineer I
Arch Capital Group Ltd. —Manchester
- Full-time
- Windows
- Bachelor's degree
- No degree
Infrastructure Manager
Great Places Housing Association —Manchester
- £58,115 - £61,173 a year
- Full-time
- Continuous improvement
- Team management
- Communication skills
- Annual leave
2d
Service Desk Manager
Humnize —Manchester
- £35,000 - £40,000 a year
- Full-time
- Continuous improvement
- Organisational skills
- Training & development
2nd Line Project Engineer
Midlands Partnership University NHS Foundation Trust —Trentham
- £28,392 - £31,157 a year
- Full-time
- Data entry
- Typing
- In-person
14d
Infrastructure Engineer
Thales —Cheadle
- Full-time
- Azure
- Windows
- AWS
- Annual leave
- Employee discount
Software Developer | Capital Markets
Marex —Nantwich
- Full-time
- AI
- Communication skills
Quick apply
12d
Modern Workplace Solutions Engineer
LIMA Networks LTD —Salford
- £65,000 a year
- Full-time
- Azure
- Scripting
- SharePoint
Quick apply
Senior Software Engineer
Novanta —Stockport
- Full-time
- Computer Science
- Data analysis skills
- SQL
Software Developer, Trading and Tools
bet365 —Stoke-on-Trent
- Full-time
- Hybrid work
- Windows
- Linux
- Communication skills
Quick apply

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IT Service Desk Analyst

Stagecoach -
Stockport

Apply Now

Job details

Full-time
2 days ago

Benefits

Company pension
Free or subsidised travel
Employee discount

Qualifications

Technical troubleshooting
Desktop support
Hardware repair
Computer repair
Incident queue management
IT service management
User account provisioning
Ticket management
User account management
Computer hardware
Ticket management systems
Technical support incident logging
Computer networking
Technical writing
Customer support
Customer interaction
IT incident logging
Application support
Fault diagnosis and repair
Incident log maintenance
Active Directory

Full job description

Salary

Competitive salary, pension, free bus travel and access to a wide range of retail discounts

Be the face of IT support at Stagecoach

Technology plays a vital role in keeping Stagecoach running smoothly, supporting colleagues across our depots, engineering operations, head office functions and customer services teams. We're looking for a motivated and customer-focused IT Service Desk Analyst to join our growing IT team. This is an exciting opportunity for someone who enjoys solving problems, helping people and building their technical expertise in a fast-paced and supportive environment. As the first point of contact for IT support, you'll provide technical assistance to colleagues across the business, ensuring issues are resolved efficiently and that every interaction delivers an outstanding customer experience. Whether you're troubleshooting Microsoft 365 issues, supporting new starters, resolving hardware faults or helping colleagues get back online quickly, you'll play a key role in keeping our business moving.

What you'll be doing:

Providing technical support via telephone, email, ticketing systems and face-to-face interactions.
Diagnosing and resolving hardware, software and operating system issues.
Supporting Microsoft 365 applications and Windows environments.
Troubleshooting user account issues within Active Directory.
Investigating basic networking and connectivity problems.
Logging, managing and updating incidents and service requests through our IT Service Management platform.
Escalating complex technical issues to specialist support teams and third-party providers where required.
Maintaining accurate ticket records and technical documentation.
Working to agreed service levels and ensuring timely resolution of support requests.
Contributing to knowledge articles, process improvements and service enhancement initiatives.

What we're looking for:

You'll have experience or knowledge of:

Windows operating systems and desktop support.
Microsoft 365 applications and services.
Active Directory user administration.
Basic networking concepts and troubleshooting.
Hardware diagnostics and first-line repair activities.

Customer Focus

You'll be someone who:

Enjoys helping people and solving problems.
Communicates clearly and professionally with users of all technical abilities.
Takes ownership of issues through to resolution.
Delivers a positive and responsive customer experience.
Remains calm and professional when managing multiple priorities.

Why join Stagecoach?

This is an excellent opportunity to build your IT career within a business that supports millions of customer journeys every year. You'll join a supportive technology team that values collaboration, development and continuous improvement. In return, you'll gain exposure to a broad range of technologies, develop your technical capabilities and make a real impact on colleagues across the organisation.

Stagecoach is proudly an inclusive employer, striving for a culture where everyone can be themselves and where all the differences people bring are truly appreciated. We welcome applications from all, irrespective of gender, ethnicity, race, religion, beliefs, disability, neurodiversity, sexual orientation, or age.

Location:

Stagecoach Shared Service Centre One Exchange, 20 Railway Road Stockport SK1 3SW

Apply Now

Refine Your Search

desktop support jobs in hartford, chs

IT Service Desk Analyst

Digital Desktop Engineer

Desktop Engineer

IT Support Engineer

IT Technician

IT Support Officer - Medical School

Cyber Security Analyst

IT Technician

Application Support Technician (8-Month Fixed Term)

1st Line IT Service Desk Engineer

Apprentice Software Engineer

End User Support Engineer I

Infrastructure Manager

Service Desk Manager

2nd Line Project Engineer

Infrastructure Engineer

Software Developer | Capital Markets

Modern Workplace Solutions Engineer

Senior Software Engineer

Software Developer, Trading and Tools

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