Customer experience specialist Work, Jobs in Carlisle, Eng (with Salaries)

VacancyTitle: Customer Care Specialist
The Cumberland —Carlisle
- £14,026 - £28,112 a year
- Part-time
- Continuous improvement
- Communication skills
11d
Assistant Store Manager
Machine Mart —Carlisle
- Customer service
- Computer literacy
- Supervising experience
- Employee discount
Warehouse Operative Nights
Evri —Carlisle
- £13.70 - £20.55 an hour
- Overtime
- Annual leave
Mobile Phone Repair Technician & Sales Assistant
Damos Repairs & Tech Ltd —Carlisle
- £10 - £15 an hour
- Part-time
- Sales
- Social media management
- Customer service
- Store discount
- Employee discount
Quick apply
9d
Food Service Auditor, Carlisle (Independent Contractor)
NSF International —Carlisle
- Weekend availability
- Hospitality
- Travel
- Communication skills
- Flexible schedule
11d
Warehouse Operative
Evri —Carlisle
- £12.71 an hour
- Full-time
- Annual leave
Customer Assistant (Specialist)
Booths —Penrith
- £10.94 - £12.80 an hour
- Overtime
- Serving
- Customer service
- Café
5d
Transport Administrator
SIG Roofing —Welton
- Customer service
- Computer literacy
- Computer skills
- Employee discount
- Life insurance
Account Manager - North East England & Cumbria
Siemens —Carlisle
- Full-time
- Remote
- Business development
- Negotiation
- Annual leave
2d
Retail Sales Assistant/Driver
Majestic Wine Warehouses Ltd. —Carlisle
- £26,436.80 a year
- Part-time
- Customer service
- Communication skills
- Time management
- Employee discount
2d
Area Sales
GAP Group —Carlisle
- Full-time
- CRM software
- In-person
Starbucks Store Supervisor
OCO —Carlisle
- £14.45 an hour
- Full-time
- Customer service
- Mentoring
- Training & development
9d
Chainsaw Operative
Leicester City Council —Beaumont
- £25,583 - £25,989 a year
- Full-time
- Relocation assistance
- Annual leave
Vehicle Technician
Northgate Vehicle Hire —Penrith
- £37,639 - £43,639 a year
- Overtime
- Employee discount
Quick apply
13d
Cat C Driver Days
Evri —Carlisle
- £15.11 - £22.67 an hour
- Full-time
- Communication skills
Class 1 (C+E ) Car Transporter Operator
Woodside Logistics Group —Gretna
- Up to £58,000 a year
- Full-time
- Driving
Quick apply
Insite Stores Manager
Rubix —Lockerbie
- Full-time
- Customer service
- Continuous improvement
- Organisational skills
Pharmacist
Boots —Cockermouth
- Part-time
- Communication skills
- Employee assistance programme
- Employee discount
Sexual Offence Examiner - Cumbria -24 hours
Mountain Healthcare —Penrith
- £20.83 an hour
- 12 hour shift
- Annual leave
Quick apply
6d
Customer Service Specialist
Hemiko —Rockcliffe
- £26,228 a year
- Full-time
- Continuous improvement
- Organisational skills
- Communication skills
- Annual leave
Quick apply

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customer experience specialist jobs near carlisle, eng

VacancyTitle: Customer Care Specialist

The Cumberland -
Carlisle

Apply Now

Job details

Permanent | Part-time
£14,026 - £28,112 a year
11 days ago

Benefits

Cycle to work scheme
Company pension

Qualifications

Customer service call handling
Inbound customer enquiry call handling
Complaint handling
Continuous improvement
Customer interaction
Communication skills

Full job description

The Vacancy

Working at the Cumberland, you become part of something special. We’re a Mutual organisation, committed to improving the lives of our colleagues, customers, and community. Our values are incredibly important to us.

Our goal is to be a company where every employee feels valued, visible, and heard. To be inclusive and diverse, allowing our workforce to thrive. We aim to spark creativity by encouraging colleagues to have a voice and by not only listening to that voice but really hearing what they have to say.

We call this ‘belonging’ and it’s our vision of a workplace where our people can be their authentic selves. Where family-friendly and flexible working practices are adopted and encouraged.

We’re looking for Customer Care Specialists to join our Customer Care team and deliver a standout service to our customers who contact us by telephone or online.

We have multiple Part-Time positions available across morning and afternoon shifts.

Our Promise to You:

We’ll promote a healthy work-life balance to support your wellbeing and personal life. With a range of working hours and shift patterns available, we have something to suit everyone!

Working part-time on 20 hours per week, you’ll work shifts within our Customer Care operating hours of 8am to 7pm on weekdays and 8.30am to 4pm on Saturdays. These shifts will cover mornings or afternoons, supporting peak demand times.

You’ll be supported by a people leader who makes regular time for your personal development journey, to support your long-term your career with us.

The Benefits

Salary - starting on £14,026 p.a. , following training you’ll move to £14,993.06 p.a. (FTE £28,112 p.a.)
Holidays - 25 days holiday plus public holidays and the opportunity to buy and sell up to 3 days.
Learning and Development opportunities - We want you to grow in your role. We’ll work together to support your personal and professional development.
Work-Life Balance – we will work around you wherever possible to support your family and personal commitments.
Health and Wellbeing - a calendar of events and activities throughout the year, Mental Health & Wellbeing champions, and Cycle to Work scheme and daily mental well-being breaks on top of your standard lunch break (varies based on contracted hours).
Community Day - We offer our people an extra paid day off every year to help local charities and community organisations.

The Role

We believe in putting the customer at the heart of everything we do, we’re looking for people to join our team to help deliver a banking experience you wouldn’t receive anywhere else.

We need a brilliant communicator, someone who’s resilient and adaptable to meet the needs of our customers.

Some of the responsibilities you’ll have include:

Providing exceptional service to those who contact us via phone or digital channels aiming to resolve their query at first point of contact.
Identifying other ways we can help, through the products and services that we offer.
Working safely and within policies to protect and safeguard customer confidentiality.
Owning and resolving complaints to turn these around efficiently and effectively.

You’ll help us drive continuous improvement in the business by sharing feedback and best practice across teams, helping to resolve issues and improving our customer experience. You will do all of this, whilst working towards some key targets, so it’s important you’re motivated and forward thinking.

About You

We’re looking for someone with strong communication skills, who is resilient, adaptable and committed to meeting the needs of our customers, on even the busiest of days.

As part of a team, you’ll be committed to making an impact towards our ambitions as a company, understanding that your actions today have an impact tomorrow.

Key skills we’re looking for include:

Customer Service Experience (either telephone based or in person)
Strong verbal and written communications skills
Resilience and commitment to providing an excellent customer experience
Working as part of a team
Motivated and forward-thinking.

The Company

We’re here to create a banking experience that’s kinder to people and planet.

Unlike banks, we don’t have public or private shareholders which means we can invest 100% of our profits back into our business. As a result, our business is purpose-led, financially strong, socially responsible and always focused on our people, planet and communities.

The Benefits

Competitive Salary

We will offer you a competitive basic salary for your role, which is reviewed every year.

Learning & Development

We want you to grow in your role. We’ll work together to support your personal and professional development.

Holidays

Flexibility to buy and sell up to two holiday days per year, plus extra holiday after 5 years.

Family Friendly

We pay competitive maternity, paternity and adoption leave.

Flexible Working

We can provide the tools and equipment you need to be able to work flexibly or from home when you need to, depending on your role.

Pension Scheme

If you’re eligible, we’ll enroll you into our competitive company pension scheme.

Health & Wellbeing

We have a calendar of events and activities throughout the year, Mental Health & Wellbeing champions and Cycle to Work scheme.

Community Day

We offer our people an extra paid day off every year to help out local charities and community organisations.

Social

We hold regular social events, from annual staples like our Christmas party and quiz, to smaller get-togethers such as walks and shopping trips.

Apply Now

Refine Your Search

customer experience specialist jobs in carlisle, eng

VacancyTitle: Customer Care Specialist

Assistant Store Manager

Warehouse Operative Nights

Mobile Phone Repair Technician & Sales Assistant

Food Service Auditor, Carlisle (Independent Contractor)

Warehouse Operative

Customer Assistant (Specialist)

Transport Administrator

Account Manager - North East England & Cumbria

Retail Sales Assistant/Driver

Area Sales

Starbucks Store Supervisor

Chainsaw Operative

Vehicle Technician

Cat C Driver Days

Class 1 (C+E ) Car Transporter Operator

Insite Stores Manager

Pharmacist

Sexual Offence Examiner - Cumbria -24 hours

Customer Service Specialist

I want to receive the latest job alerts for customer experience specialist in carlisle, eng

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