Clearance team leader Work, Jobs in Silsoe, Bdf (with Salaries)

Complaint Resolution Team Leader
Amplius —Milton Keynes
- £40,404 a year
- Full-time
- Hybrid work
- Leadership
8d
Prisoner Escort & Custody Driver
Serco Plc —Bedford
- £27,220 - £32,204 a year
- Overtime
- Conflict management
- Communication skills
- Paid training
- Employee assistance programme
Statutory Review Officer - Beds
Hertfordshire Constabulary —Huntingdon
- £39,276 a year
- Full-time
- Travel
- Annual leave
- Employee assistance programme
Youth Escort & Custody Driver
Serco Plc —Buckingham
- £24,596 - £34,805 a year
- Overtime
- Conflict management
- Communication skills
- Paid training
- Employee assistance programme
Return To Vendor Controller
Leonardo UK Ltd —Luton
- £31,253 - £44,000 a year
- Full-time
- Hybrid work
- Flexible schedule
- Referral programme
Statutory Review Officer - Beds
Cambridgeshire Constabulary —Huntingdon
- £39,276 a year
- Full-time
- Travel
- Annual leave
- Employee assistance programme
Communications Data Investigator - SPOC
Cambridgeshire Constabulary —Huntingdon
- £37,020 a year
- Weekend availability
- Computer literacy
- Computer skills
- Annual leave
- Employee assistance programme
Facilities Support Officer
Bedfordshire Police —Luton
- £25,242 a year
- Full-time
- Travel
- Annual leave
- Employee assistance programme
Production Controllers
Expleo —Stevenage
- ERP systems
- IT
Compliance Advisor (Security and Vetting)
Cranfield University —Cranfield
- £29,363 - £30,119 a year
- Full-time
- Research
- Databases
- University
14d
TRICARE Beneficiary Services Representative - Alconbury, UK
Leidos —Huntingdon
- £31,850 - £49,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Annual leave
Vetting Officer - Herts - 18 Month Secondment/Fixed Term Contract
Bedfordshire Police —Letchworth
- £28,071 a year
- Temporary
- Databases
- Communication skills
- Annual leave
- Employee assistance programme
8h
Material Controller
Leonardo UK Ltd —Luton
- £29,000 - £31,500 a year
- Full-time
- Hybrid work
- Analysis skills
- Continuous improvement
- Organisational skills
- Flexible schedule
- Referral programme
Head of UK Operations
FCDO Services —Hanslope
- £58,209 - £60,810 a year
- Full-time
- Presentation skills
- Business
- Leadership
- Annual leave
3d
Vetting Officer - Herts - 18 Month Secondment/Fixed Term Contract
Hertfordshire Constabulary —Letchworth
- £28,071 a year
- Temporary
- Databases
- Communication skills
- Annual leave
- Employee assistance programme
8h
ERSOU - ROCU - Police Staff Scale 6 - Intelligence Researcher (ROCTA)
Hertfordshire Constabulary —Stevenage
- £33,603 a year
- Full-time
- Leadership
- Communication skills
- Annual leave
- Employee assistance programme
2d
ERSOU - ROCU - Police Staff SO2 - Enhanced Intelligence Officer
Hertfordshire Constabulary —Stevenage
- £42,612 a year
- Weekend availability
- Leadership
- Annual leave
- Employee assistance programme
2d
Senior Project Controller
Leonardo UK Ltd —Luton
- Full-time
- Hybrid work
- Continuous improvement
- Agile
- Referral programme
3h
Enterprise Tool Support Engineer-L2/L3| Stevenage, UK
Infosys —Stevenage
- Analysis skills
- Travel
- Communication skills
13d
Project Controller
Leonardo UK Ltd —Luton
- Full-time
- Hybrid work
- Data entry
- Analytics
- Flexible schedule
- Referral programme
3h

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clearance team leader jobs near silsoe, bdf

Complaint Resolution Team Leader

Amplius -
Milton Keynes

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Job details

Full-time
£40,404 a year
8 days ago

Qualifications

Complaint handling
Leadership

Full job description

Use your complaints experience to deliver a fair and responsive service that makes a real difference. As a Complaint Resolution Team Leader at Amplius, you'll support your team, manage complex complaints, and use customer feedback to improve services while ensuring compliance with the Housing Ombudsman's Complaint Handling Code.

Salary: £40,404 per year

Contract: Permanent, full time

Your week: 36.25 hours - Monday to Friday 9am to 5pm

Location: Hybrid, with a weekly presence in our Milton Keynes or Rushden office.

You can read about our fantastic colleague benefits here - Amplius colleague benefits

Snapshot of your role

Lead, coach, and support a team of Complaint Resolution Officers.
Oversee complaints from start to finish, ensuring fair outcomes and regulatory timescales are met.
Manage complex complaints and work with colleagues and external stakeholders to resolve issues.
Monitor team performance, complete quality checks, and report on key performance measures.
Use complaint trends and customer feedback to drive service improvements.
Ensure all complaint handling meets the Housing Ombudsman's Complaint Handling Code and other regulatory requirements.

What you’ll need to thrive in this role

Experience leading a team in a customer service or complaints environment, ideally within a regulated sector.
Strong knowledge of the Housing Ombudsman's Complaint Handling Code and complaint handling processes.
Experience managing complex complaints and improving service performance.
Excellent communication, coaching, and relationship-building skills.
Strong organisational, analytical, and problem-solving skills with a customer-focused approach.

Important - DBS clearance and the right to work in the UK are essential requirements for this role. We do not provide sponsorship.

Please read the attached Job Description before applying so you get the full scope of the role.

Closing: 11 August

Interviews in Milton Keynes: 26 August

Before the face-to-face interviews, shortlisted candidates will be asked to complete a short video interview activity. Candidates will have from 13 to 17 August to complete the activity.

We reserve the right to close the vacancy early in response to an overwhelming number of applications or a change in business priorities.

If you have any questions, please contact the Amplius Talent Team and we’ll be happy to assist you.

Amplius is one of the largest housing providers across the Midlands, East and Southeast of England. We own and manage more than 37,000 homes and deliver a range of quality services, including care and support, specialist housing and home ownership options. We’re a team of over 1,300 colleagues driven to have a positive impact on people’s lives and provide affordable homes that make a difference.

Apply Now

Refine Your Search

clearance team leader jobs in silsoe, bdf

Complaint Resolution Team Leader

Prisoner Escort & Custody Driver

Statutory Review Officer - Beds

Youth Escort & Custody Driver

Return To Vendor Controller

Statutory Review Officer - Beds

Communications Data Investigator - SPOC

Facilities Support Officer

Production Controllers

Compliance Advisor (Security and Vetting)

TRICARE Beneficiary Services Representative - Alconbury, UK

Vetting Officer - Herts - 18 Month Secondment/Fixed Term Contract

Material Controller

Head of UK Operations

Vetting Officer - Herts - 18 Month Secondment/Fixed Term Contract

ERSOU - ROCU - Police Staff Scale 6 - Intelligence Researcher (ROCTA)

ERSOU - ROCU - Police Staff SO2 - Enhanced Intelligence Officer

Senior Project Controller

Enterprise Tool Support Engineer-L2/L3| Stevenage, UK

Project Controller

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