Ai solutions Work, Jobs in Diss, Nfk (with Salaries)

CS Operations and AI Specialist
Glassbox Ltd. —Norwich
- Salesforce
- Data analysis skills
- Organisational skills
Quick apply
9d
Information Systems Security Officer (ISSO) III
General Dynamics Information Technology —Lakenheath
- £93,662 - £111,780 a year
- Bachelor's degree
- No degree
- Travel
3d
Collections Officer
Corpay —Ipswich
- Full-time
- Customer service
- Computer literacy
- Microsoft Office
- Life insurance
7d
Community Therapy Assistant Practitioner
East of England Community Health and Care NHS Trust —Long Stratton
- £28,392 - £31,157 a year
- Full-time
- IT
- Communication skills
4d
Student School Nurse (SCPHN)
Suffolk County Council —Bury St. Edmunds
- £34,434 a year
- Full-time
- University
- Leadership
- Communication skills
- Annual leave
Health Business Centre Advisor
Suffolk County Council —Ipswich
- £25,185 a year
- Monday to Friday
- Hybrid work
- Microsoft Office
- Data entry
- IT
- Annual leave
- Flexitime
13d
Supplier Finance Co-ordinator
JAA-Jones Lang LaSalle Limited —Norwich
- Full-time
- Customer service
- Microsoft Office
- Accounting
- Free parking
Quick apply
Adult Social Workers
Suffolk County Council —Bury St. Edmunds
- £37,280 - £40,777 a year
- Temporary
- Hybrid work
1d
Women in Field Sales: Venue Sales Rep
Octopus Energy Group —Norwich
- £26,300 a year
- Full-time
- Sales
- Customer service
- IT
Quick apply
13h
Information Technology/Assurance (IT/IA) Specialist Ill - Lakenheath, UK
General Dynamics Information Technology —Lakenheath
- £107,744 - £110,400 a year
- Bachelor's degree
- Travel
- No travel
Software Developer I
CPI Card Group —Norwich
- Computer Science
- Master's degree
- AWS
IT Manager
Pikl Insurance —Norwich
- £50,000 - £65,000 a year
- Full-time
- Hybrid work
- Computer networking
- IT
- Leadership
- Annual leave
- Employee discount
Quick apply
Delivery Partner Manager, UKIE DPM
Amazon UK Services Ltd. —Norwich
- Weekend availability
- Oracle
- Salesforce
- English
Graduate IT Analyst
Textron Specialized Vehicles —Ipswich
- Full-time
- Azure
- Computer Science
- Customer service
- Annual leave
- Employee assistance programme
14d
Business Solutions Analyst
JAA-Jones Lang LaSalle Limited —Norwich
- Full-time
- ERP systems
- SQL
- Analysis skills
Quick apply
2d
Student Health Visitor
Suffolk County Council —Hadleigh
- £34,434 a year
- Full-time
- University
- Leadership
- Communication skills
- Annual leave
Power Platform Developer
Larking Gowen —Norwich
- From £35,000 a year
- Full-time
- Azure
- SQL
- APIs
- Annual leave
- Employee assistance programme
7d
Domestic Abuse Worker
Suffolk County Council —Bury St. Edmunds
- £34,434 a year
- Full-time
- Travel
- Organisational skills
- Annual leave
11d
Student Health Visitor
Suffolk County Council —Ipswich
- £34,434 a year
- Full-time
- University
- Leadership
- Communication skills
- Annual leave
Trainee Motor Claims Handler
Verisk —Norwich
- Full-time
- Hybrid work
- Computer literacy
- Communication skills
- Time management
- Annual leave
- Employee assistance programme
9d

I want to receive the latest job alerts for ai solutions in diss, nfk

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

ai solutions jobs near diss, nfk

CS Operations and AI Specialist

Glassbox Ltd. -
Norwich

Quick apply

Job details

9 days ago

Qualifications

Salesforce
Data analysis skills
Business processes
B2B
Organisational skills
SaaS
AI
Communication skills

Full job description

The Company

Glassbox's mission is to empower enterprises to shape trusted, frictionless digital experiences.

Glassbox is a leading force in shaping digital experiences. It helps organizations uncover digital issues, boost conversion rates, enhance accessibility, prevent fraud, and more. Leveraging AI-driven customer intelligence, Glassbox enables enterprises to deliver secure, proactive, and preventative digital experiences. Its solutions are trusted by highly regulated organizations, including SoFi, Cal, and many others. We are growing and have been recognized by G2 as one of 2024's Top 50 Software Companies in the world.

The Opportunity

As the Customer Success Operations and AI Specialist, you will be a critical hands-on expert embedded at the heart of our customer success organisation. Serving some of the world's largest financial services institutions, you will work directly with the CCO supporting leaders across Support, Consulting Services and Customer Success Management - building, operating, and continuously improving the business applications and AI-powered workflows that underpin consistent, high-quality customer experiences.

This is a senior individual contributor role with significant cross-functional reach and visibility, suited to someone who wants to do meaningful, complex work and grow with the organisation over time.

What you will do

AI implementation

Design and build AI-based automations that streamline Operational Workflows.
Integrate and utilize AI tools - including Claude and Gemini - into the existing tech stack, with a focus on data security standards suitable for regulated financial services environments.
Integrate AI tools with leading business platforms (Salesforce Service Cloud, Google Workspace, Slack, Snowflake and Omni).

Business Applications Administration & Configuration

Implement, administer, and optimise all business applications across Support, Services and Customer Success Management.
Document and maintain business processes and system requirements.
Configure application workflows, automations, notifications, and process controls.
Deploy changes and perform user acceptance activities.
Maintain system data quality and ensure operational consistency.

Reporting & Adoption

Drive adoption of operational best practices across all customer-facing teams.
Build and maintain operational dashboards and reports for customer success leadership.
Monitor operational compliance to identify exceptions and trends
Educate and encourage use of business applications and AI tools

What you will need

Experience

4-6 years of experience in CS Operations, Revenue Operations, or Business Operations.
Experience working in a B2B SaaS company.
Demonstrated experience building and deploying AI automations in a business context.

Technical skills

Proven, hands-on experience using AI to automate business processes - not just operating tools, but building and optimizing them.
Experience working with CRM, Customer Success Platform, and Support Tickets Management Applications.
Ability to build reports, dashboards, and analyse operational data.
Understanding of workflow automation concepts and system integrations.
Strong Excel or Google Sheets data analysis skills.

Preferred experience

Experience with leading large language model platforms such as Claude and Gemini.
Experience with enterprise CRM/Support Ticket systems (Salesforce).
Experience with the Google Workspace suite.
Experience with Customer Success platforms (e.g., Planhat).

Personal attributes

Strong attention to detail and organisational skills.
Curious and proactive problem solver.
Excellent communication skills.
Ability to manage multiple priorities in a fast-paced environment.
Team player with a customer-centric mindset.

Our Commitment

At Glassbox, we value curiosity, ownership, and a constant drive to learn and improve, no matter the gender, age, nationality, religion, or background. We believe diverse perspectives make us better, and that potential matters just as much as experience, and encourage people of all shapes and sizes to apply.
If this role excites you and you're motivated to make an impact - we'd love to hear from you, even if you don't meet every listed qualification.

Quick apply

Refine Your Search

ai solutions jobs in diss, nfk