Technical support Work, Jobs in Antrim, Ant (with Salaries)

Engineer, Technical Support, EP Cube Energy Storage (m/w/d)
Canadian Solar EMEA GmbH —Belfast
- Remote
- Sales
- Engineering
- English
Quick apply
ASPIRE Global Service Centre – Support Analyst
Version 1 —Belfast
- Full-time
- Hybrid work
- Azure
- Customer service
- Windows
- Employee assistance programme
- Employee discount
Quick apply
IT Support Technician
NAVANTIA UK —Belfast
- Full-time
- Spanish
- Windows
- Office experience
Quick apply
Managed IT Services Field Engineer
Radius Limited —Belfast
- Full-time
- Computer Science
- Windows
- Microsoft Office
- Employee assistance programme
Quick apply
FX Production Support - Assistant Vice President
Citi —Belfast
- Full-time
- Hybrid work
- Oracle
- SQL
- AWS
- Annual leave
- Employee assistance programme
IT Service Desk Analyst
Pilgrim's Europe —Craigavon
- Full-time
- Customer service
- IT
- Communication skills
Quick apply
Options Graduate & Placement Programme
Options Technology —Belfast
- Full-time
- Organisational skills
- Communication skills
Quick apply
Futures e-Trading Technology - Client Services VP Technology Lead
Citi —Belfast
- Full-time
- Hybrid work
- Sales
- Data analysis skills
- Business development
- Annual leave
- Employee assistance programme
Telematics Support Advisor
Motia —Antrim
- £26,875 a year
- Full-time
- Customer service
- Microsoft Office
- Free parking
- Annual leave
Quick apply
Technical Support Manager
Hosting Nica Technology Services Ltd —Belfast
- £45,000.00 - £57,090.25 a year
- Full-time
- Customer service
- IT
- In-person
- Sick pay
Quick apply
14d
Telecom Support Engineer
Simplicity Group LTD —Belfast
- £28,000 - £32,000 a year
- Full-time
- Continuous improvement
- Driving
- In-person
- Free parking
- Referral programme
Quick apply
Technical Support Engineer II
Delinea —Belfast
- £45,000 - £50,000 a year
- Full-time
- Remote
- English
- SQL
- Computer networking
- Employee assistance programme
- Life insurance
Support Analyst
Allsop —Belfast
- Full-time
- Hybrid work
- Microsoft Excel
- Azure
- SQL
Quick apply
2nd Line Support Consultant
BCN Group —Belfast
- £30,000 - £35,000 a year
- Full-time
- Hybrid work
- Azure
- Software troubleshooting
- Windows
- Annual leave
- Employee assistance programme
Quick apply
IT Technician
PC Belfast Computer Shop & Services —Belfast
- £27,000 - £30,000 a year
- Full-time
- Customer service
- IT
- In-person
- Employee discount
Quick apply
2d
First Line Customer Support
Barclay Communications —Belfast
- From £26,500 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Employee discount
- Bereavement leave
Quick apply
3d
ASPIRE GSC – Service Desk Level 1/Level 2 Analyst - Belfast Based
Version 1 —Belfast
- 12 hour shift
- Remote
- Azure
- Customer service
- Microsoft Office
- Work from home
- Employee assistance programme
Quick apply
Junior Service Desk Analyst
System C —Belfast
- Full-time
- Customer service
- Communication skills
- Time management
11d
Incident Support Engineer
Camlin Group —Lisburn
- Full-time
- Communication skills
Quick apply
5d
IT Support Engineer
Eurolaser technologies —Belfast
- £120 - £150 a day
- Temporary
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply

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Engineer, Technical Support, EP Cube Energy Storage (m/w/d)

Canadian Solar EMEA GmbH -
Belfast

Quick apply

Job details

Qualifications

Driving Licence
Sales
Engineering
English
Technical support
Master's degree
PVSyst
Bachelor's degree
Product management
Electrical Engineering
Italian
Communication skills
German
Negotiation
Solar energy

Full job description

At Canadian Solar, our vision is to make lives better by bringing electricity powered by the sun to millions of people worldwide. As a leading manufacturer of solar panels, inverters, and energy storage solutions, we've been an industry front-runner since our founding in 2001. Our commitment to sustainability is reflected in all parts of our organization as we navigate the complexities of a booming industry.

Throughout Canadian Solar's subsidiaries, e-Storage, Recurrent Energy, MSS and CSI Solar Co., we invest in our employees' growth. Our training programs and promotional opportunities ensure we all can continue to learn. We understand the importance of work-life balance and provide various flexible work options to support our employees' well-being. Join our team to "Make the Difference" by creating a lasting positive impact on the world and the communities where we operate.

In this role, you will be part of a talented team consisting of engineers who offer in-house advise and support to their colleagues as well as premium service towards our customers.

This position will make use of knowledge and skillsets of solar product and energy storage experience to provide technical support and engage technical sales activities for Canadian Solar residential energy storage system. Position will be a direct communication link with salesmen, customers, product management and headquarter personnel abroad to assist with needs and support as defined below

Main Tasks

Sales Support

Technical Sales support and 1st level contact for sales for technical or contract related questions
Visit customers together with sales managers and conduct product presentations, customer training sessions, webinars and customer events
PV project design and proposal support
Close collaboration with Product Management and Customer Service in EU and with HQ teams
Be the experts in usage and analysis of PVSyst and other PV simulation tools supporting Residential Solar System design and production analysis
Define, clarify and optimize technical terms within the contract negotiation in alignment with sales
Create trusted professional relationships with customers, Sales Managers and technical stakeholders in the market

Product launch and ready-for-sales support

Development of technical sales tools and/or demonstration kit in collaboration with Product Management
Development of Technical sales documentation in collaboration with Product Management
Develop product training materials for customer and their potential end customers, including home owners and installers in collaboration with Product Management
Hands-on technical with system design, installation and commissioning of CSI based PV+Storage system. Will need to support customer system design and installation questions pre-sale
Advocate of customer needs and requirements
Follow codes and certifications as they develop; analyze their impact on the market and specific products; make recommendations to management on how to leverage these developments to CSI’s benefit

EDUCATION/ SKILLS:

Bachelor’s degree in Electrical Engineering or comparable; Master’s degree is a plus
Minimum 3 years of experience in sales engineering, technical sales, or product management, ideally in the energy storage sector within the PV industry
Installation experience with PV module and battery storage system is a strong plus
Excellent technical aptitude and ability to quickly learn detailed information about the existing product portfolio and to communicate and answer technical and product related questions and topics
Understanding and application of financial product calculation – product cost and product sales price definition, analysis and recommendation
Convincingly and effectively communicate with customers, installer, homeowners, Residential PV integrators, industry working groups and regulatory authorities
Valid driver license, required
Fluent English, any other language e.g. German / Italian is a plus

COMPETENCIES:

Strong organization and planning skills
Negotiation and customer orientation
Teamwork, communication and intercultural skills
Resilience and excellent problem-solving skills

LOCATION:

Ireland – remote

#CanadianSolar

Quick apply

Refine Your Search

technical support jobs in antrim, ant

Engineer, Technical Support, EP Cube Energy Storage (m/w/d)

ASPIRE Global Service Centre – Support Analyst

IT Support Technician

Managed IT Services Field Engineer

FX Production Support - Assistant Vice President

IT Service Desk Analyst

Options Graduate & Placement Programme

Futures e-Trading Technology - Client Services VP Technology Lead

Telematics Support Advisor

Technical Support Manager

Telecom Support Engineer

Technical Support Engineer II

Support Analyst

2nd Line Support Consultant

IT Technician

First Line Customer Support

ASPIRE GSC – Service Desk Level 1/Level 2 Analyst - Belfast Based

Junior Service Desk Analyst

Incident Support Engineer

IT Support Engineer

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