Guest advisor Work, Jobs in Whyteleafe, Sry (with Salaries)

Guest Relations Advisor
The Conduit Club —London
- £32,000 a year
- Full-time
- Customer service
- Organisational skills
- Front desk
Quick apply
Operations Manager
Virgin Active —London
- Full-time
- Annual leave
- Employee discount
Public Area Attendant
Bankside Hotel —Southwark
- £30,407.94 a year
- 8 hour shift
- Bar
- English
- Hotel
Quick apply
Receptionist/Front Desk Agent
Pan Pacific London —London
- Full-time
- Hotel
- Hotel experience
- Annual leave
- Employee assistance programme
Quick apply
HR Business Partner
Clermont Hotel Group —London
- £60,000 a year
- Full-time
- Hospitality
- Hotel
- Employee discount
- Referral programme
Quick apply
Junior People and Culture Business Partner UK
AccorCorpo —London
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Excel
- Microsoft Office
- Employee discount
Quick apply
Security Officer
Pan Pacific London —London
- £31,460 a year
- Full-time
- Hotel
- Hotel experience
- Annual leave
- Employee assistance programme
Quick apply
Sales Associate - Selfridges
Richemont —London
- Full-time
Part-Time Waiter (20-Hours)
Pan Pacific London —London
- Part-time
- Bar
- Hotel
- Hotel experience
- Annual leave
- Employee assistance programme
Quick apply
VP of Marketing
Legends Global (Europe) —London
- Business development
- Leadership
- Annual leave
- Employee assistance programme
Quick apply
10d
Midweight Interior Designer
TGP International —London
- Weekend availability
- Hybrid work
- Microsoft Powerpoint
- AutoCAD
- Hospitality
- Annual leave
Quick apply
IT Manager - UK, France & Finland
Plaza Premium Lounge (UK) Ltd —West Drayton
- Weekend availability
- Hospitality
- Computer Science
- PMP
- Free parking
Quick apply
7d
Director of Sales & Marketing
Unbound Great Scotland Yard London —London
- Full-time
- Hotel
- Leadership
- Hotel experience
- Employee assistance programme
- Employee discount
Director of Finance
Maybourne Hotel Group —West London
- Full-time
- Hospitality
- Microsoft Excel
- Hotel
- Annual leave
- Referral programme
Junior Bartender
Pan Pacific London —London
- Full-time
- Bar
- Hotel
- Hotel experience
- Annual leave
- Employee assistance programme
Quick apply
Bartender
Pan Pacific London —London
- Full-time
- Bar
- Hotel
- Hotel experience
- Annual leave
- Employee assistance programme
Quick apply
2d
Business Development Manager – Networking (Hospitality)
Planet —London
- Full-time
- Hybrid work
- Microsoft Powerpoint
- CRM software
- Hospitality
4d
Duty Manager – Cleaning & Waste Services - The Chimes, Uxbridge
Savills Management Resources —Uxbridge
- £38,000 - £40,000 a year
- Weekend availability
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
3d
Commercial Analytics Manager
Montcalm Collection —London
- £45,000 a year
- Full-time
- Hospitality
- Microsoft Excel
- Hotel
- Employee assistance programme
- Employee discount
Quick apply
Director of Finance
Maybourne —West London
- Full-time
- Hospitality
- Microsoft Excel
- Hotel
- Annual leave
- Referral programme
Quick apply

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Guest Relations Advisor

The Conduit Club
London

Quick apply

Job details

Full-time
£32,000 a year

Qualifications

Guest relations
Customer service
Organisational skills
Front desk
Guest services

Full job description

Role Summary

The Guest Relations Advisor is the first point of contact for our members and guests. Ensuring a warm, friendly and engaging experience for all guests and members to The Conduit. You will be knowledgeable on all aspects of The Conduit and be able to communicate clearly and concisely. You will develop a close working relationship with our members and all teams within the Conduit.

Key Responsibilities

Member Experience

Provide a consistently high-level of customer service etiquette, which is warm, courteous, and professional
Foster genuine connections by recognising returning members and understanding their preferences and needs.
Deliver personalised, proactive service that reflects The Conduit’s values of inclusion, sustainability, and innovation.
Be a visible and approachable presence in the club to ensure members’ needs are met with efficiency and care.
Communicate clearly and confidently with members, including during closures or changes to services.

System Knowledge

Accurately manage check-ins and member records using the Peoplevine CRM system.
Follow restaurant Reservations procedures on Seven Rooms with attention to detail and professionalism.
Promptly respond to telephone and in-person inquiries, using clear communication and a warm tone.

Day-to-Day Duties

Manage cloakroom duties and lost & found inquiries promptly and efficiently.
Direct guests to appropriate areas and facilitate smooth introductions between members and their guests.
Actively contribute to the success of the wider team and uphold The Conduit’s Diversity, Equity & Inclusion strategy.
Remain flexible and willing to assist with additional tasks aligned with business needs

Qualifications & Requirements

Ideally 1-2 years of relevant work experience at reception
Excellent written and oral communication
Passion for delivering excellent guest service
Strong interpersonal skills and strong ability to work within a team
Excellent organizational skills
Health & Safety knowledge.

Key Competencies

Above we have listed the skills we would like the Guest Relations Advisor to have. Below speaks more about the individual’s abilities to match our company culture:

Has strong interpersonal skills needed to build trust amongst stakeholders at all levels
Has the ability to ‘go the extra mile’ to create a positive outcome
Is a ‘team-player’ and enjoys working in partnership with colleagues
Views individual’s differences as a way to build new ideas and innovations
"Owns" problems rather than blaming them on others
Has the ability to work at pace whilst multitasking
Encourages feedback on own behaviour
Aligned and committed to the vision of The Conduit and constantly looking for ways in your role to achieve our mission.
High standard of grooming and personal presentation

Quick apply

Refine Your Search

guest advisor jobs in whyteleafe, sry

Guest Relations Advisor

Operations Manager

Public Area Attendant

Receptionist/Front Desk Agent

HR Business Partner

Junior People and Culture Business Partner UK

Security Officer

Sales Associate - Selfridges

Part-Time Waiter (20-Hours)

VP of Marketing

Midweight Interior Designer

IT Manager - UK, France & Finland

Director of Sales & Marketing

Director of Finance

Junior Bartender

Bartender

Business Development Manager – Networking (Hospitality)

Duty Manager – Cleaning & Waste Services - The Chimes, Uxbridge

Commercial Analytics Manager

Director of Finance

I want to receive the latest job alerts for guest advisor in whyteleafe, sry

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