Biffa waste services Work, Jobs (with Salaries)

Customer Service
Biffa Waste Services —Wednesbury
- Customer service
- Microsoft Office
- IT
Quick apply
Waste Recycling Officer
Biffa Waste Services —Edinburgh
- £13.70 an hour
- Full-time
- Communication skills
Quick apply
LGV 2 Driver PM
Biffa Waste Services —Barking
- £54,310 a year
- Overtime
- Employee discount
Quick apply
Site Operative - Part time
Biffa Waste Services —East Grinstead
- £12.91 an hour
- Full-time
- Customer service
- Employee discount
Quick apply
Training Supervisor (LGV Driver & Frontline Trainer)
Biffa Waste Services —Ashwell
- Full-time
- Microsoft Office
- Driving
- Time management
Quick apply
Loader Operative
Biffa Waste Services —Winchester
- £13.43 an hour
- Overtime
- Employee discount
Quick apply
13d
Operations Manager
Biffa Waste Services —Norton Canes
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Employee discount
Quick apply
8d
HWRC Contract Compliance Officer - Waste Management
Biffa Waste Services —Carlisle
- £36,750 a year
- Full-time
- Microsoft Word
- Microsoft Office
- Travel
Quick apply
10d
Transfer Station Supervisor
Biffa Waste Services —Milton Keynes
- £16.02 an hour
- Full-time
- Supervising experience
- Organisational skills
- IT
- Employee discount
Quick apply
2d
Process Operator
Biffa Waste Services —Wakefield
- £31,820 a year
- 12 hour shift
- Organisational skills
Quick apply
5d
Maintenance Supervisor - Shift
Biffa Waste Services —Redcar and Cleveland
- £48,987.12 a year
- 12 hour shift
- Maintenance
- Continuous improvement
- Leadership
- Employee discount
Quick apply
Traffic Administrator
Biffa Waste Services —Trafford
- Full-time
- Microsoft Excel
- Computer literacy
- Microsoft Office
- Employee discount
Quick apply
Traffic Dispatcher
Biffa Waste Services —Norwich
- Full-time
- Microsoft Excel
- Computer literacy
- Microsoft Office
- Employee discount
Quick apply
Accounts Payable Senior
Biffa Waste Services —High Wycombe
- £28,000 - £32,000 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Microsoft Office
- Organisational skills
Quick apply
5d
HGV Technician
Biffa Waste Services —Kingston upon Hull
- £52,787 a year
- Overtime
- Store discount
- Employee assistance programme
Quick apply
Mechanical Maintenance Engineer
Biffa Waste Services —Rotherham
- £46,672 a year
- Full-time
- Driving
Quick apply
Site Supervisor
Biffa Waste Services —East Grinstead
- £17.71 an hour
- Full-time
- Organisational skills
- Employee discount
Quick apply
2d
Shift Maintenance Fitter
Biffa Waste Services —Norton Canes
- £40,560 a year
- Full-time
- Maintenance
- Mechanical knowledge
- Employee discount
Quick apply
Field Sales Executive
Biffa Waste Services —Liverpool
- £27,000 - £35,000 a year
- Full-time
- Hybrid work
- Sales
Quick apply
Senior Traffic Dispatcher - Fixed Term Contract
Biffa Waste Services —High Wycombe
- Full-time
- Employee discount
Quick apply
10d

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biffa waste services jobs near

Customer Service

Biffa Waste Services -
Wednesbury

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Job details

Fixed term contract

Qualifications

Customer service
Microsoft Office
IT
Account management
Communication skills

Full job description

Customer Service - Hazardous Waste

Wednesbury

Full Time (8.30-5.00 & 8-4.00)

9 Months Contract to cover maternity leave

As a Customer Service Advisor, you'll be the dedicated point of contact for a portfolio of customers, ensuring they receive outstanding service, proactive support and regular communication. You'll build trusted relationships, understand your customers' needs and work closely with internal teams to deliver the best possible outcomes.

You'll play a key role in driving customer satisfaction, supporting contract renewals and identifying opportunities to grow and strengthen customer partnerships.

Your core responsibilities

Deliver excellent customer service by handling customer enquiries via phone, email and other communication channels.

Resolve customer queries efficiently, ensuring a positive experience and timely service delivery.
Build strong relationships with customers and act as a trusted point of contact.
Work collaboratively with internal teams to deliver the best possible customer outcomes.
Manage a portfolio of customer accounts, supporting retention and identifying opportunities to enhance service.
Monitor performance against key service standards and take action to maintain high levels of customer satisfaction.
Identify process improvements and share ideas to enhance customer experience and team performance.
Support customer projects, service rollouts and business initiatives as required.
Contribute positively to team objectives, promoting a culture of collaboration, continuous improvement, health and safety.

Our essential requirements

Previous experience in a customer service, account management or customer-facing role.
Proven ability to build and maintain positive customer relationships.
Excellent communication and interpersonal skills, both written and verbal.
Strong problem-solving skills with the ability to resolve customer queries effectively.
Well organised, with the ability to manage priorities and work in a fast-paced environment.
Proactive and motivated, with a positive and customer-focused approach.
Ability to work collaboratively as part of a team and build effective working relationships.
Competent IT skills and experience using customer management systems and Microsoft Office applications.

Changing the way people think about waste.

At Biffa, we love working with waste. Whether we’re turning it into sustainable power, finding new ways to recycle it or simply keeping it off the streets, we believe every day is an opportunity to improve the lives of millions. It’s a view that’s shared by our 11,500+ people around the country, who trust us to provide them with a career that’s always rewarding, often challenging, but never dull. And it’s why we’re the UK’s No. 1 choice for business waste management.

Dedicated to diversity.

Being inclusive is core to our culture at Biffa; we believe different ideas, perspectives and backgrounds are key to developing a creative and effective working environment that represents our communities and generates the best outcomes for colleagues, customers and stakeholders, which is why you’ll find us championing diversity, equity and inclusion at every turn.

Quick apply

Refine Your Search

biffa waste services jobs

Customer Service

Waste Recycling Officer

LGV 2 Driver PM

Site Operative - Part time

Training Supervisor (LGV Driver & Frontline Trainer)

Loader Operative

Operations Manager

HWRC Contract Compliance Officer - Waste Management

Transfer Station Supervisor

Process Operator

Maintenance Supervisor - Shift

Traffic Administrator

Traffic Dispatcher

Accounts Payable Senior

HGV Technician

Mechanical Maintenance Engineer

Site Supervisor

Shift Maintenance Fitter

Field Sales Executive

Senior Traffic Dispatcher - Fixed Term Contract

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