Service navigator Work, Jobs in Basildon, Ess (with Salaries)

Care Navigator
The College Practice —Maidstone
- From £12.71 an hour
- Part-time
- Customer service
- Organisational skills
- In-person
Quick apply
1d
Breast cancer Pathway navigator
Mid and South Essex NHS Foundation Trust —Westcliff-on-Sea
- £28,392 a year
- Full-time
- Organisational skills
- Communication skills
3d
Contracts Associate
Percona —London
- Full-time
- Remote
- Salesforce
- English
- Bachelor's degree
- Annual leave
- Flexible schedule
8d
Account Development Representative (ADR)
LILT —London
- £65,000 - £73,500 a year
- Full-time
- Hybrid work
- Salesforce
- IT
- AI
Senior Clinical Account Executive
Healthtech-1 —London
- £2,500 - £75,000 a year
- Overtime
- Sales
- GP surgery experience
- Mentoring
- Annual leave
- Work from home
Revenue Operations Analyst (Sales Support) - Graduate Role
Sharegain —London
- Hybrid work
- Microsoft Excel
- Internship
3d
Lead Worker - Thames Reach Greenwich
Thames Reach —Greenwich
- £37,750 a year
- Full-time
- Supervising experience
- Communication skills
- Employee assistance programme
1d
Global Head of Commercial Compliance – Financial Institutions
Nium —London
- Full-time
- Hybrid work
- Banking
- Employee assistance programme
Senior Director / Executive Director, Business Development
Konovo —London
- Remote
- Sales
- Marketing
- Master's degree
Sales Tech Enablement Specialist
Informa TechTarget —London
- Full-time
- Hybrid work
- Sales
- Salesforce
- Analysis skills
- Annual leave
- Work from home
Quick apply
Enterprise Account Executive
Ben —London
- £100,000 a year
- Full-time
- Hybrid work
- Sales
- Communication skills
- Negotiation
Clinic Partnerships Sales Executive
Harley Academy —London
- £35,000 - £40,000 a year
- Full-time
- Hybrid work
- CRM software
- Sales
- Business development
Quick apply
8d
Senior Manager, Brand Marketers - POSSIBLE Europe
Hyve Group —London
- Sales
- Business development
- Analysis skills
Clinical Safety Officer
Healthtech-1 —London
- £2,500 a week
- Overtime
- Hybrid work
- Care experience
- School
- Annual leave
- Work from home
2d
Sales Development Representative
Clearwater Analytics, Ltd. —London
- Sales
- Microsoft Office
- Business development
Quick apply
Head of Data Centre UK/I
JAA-Jones Lang LaSalle Limited —London
- Full-time
- Organisational skills
- In-person
Quick apply
8d
Business Development Representative (German Speaking)
SS&C Technologies —London
- Full-time
- Hybrid work
- CRM software
- Sales
- Salesforce
Account Director
Raconteur —London
- £70,000 - £90,000 a year
- Remote
- Sales
- Salesforce
- Annual leave
- Employee assistance programme
Senior Business Development Representative - German Speaking
FIS Global —London
- Full-time
- Bilingual
- Sales
- English
- Annual leave
Sales Development Representative (AI), BytePlus
ByteDance —London
- Sales
- Salesforce
- Business development

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Care Navigator

The College Practice -
Maidstone

Quick apply

Job details

Permanent | Part-time | Full-time
From £12.71 an hour
1 day ago

Benefits

On-site parking

Qualifications

Customer service
Triage
Organisational skills
Communication skills
Time management
Office experience

Full job description

Working hours will be between the core hours of 8:00am – 6:30pm Monday-Friday The College Practice is a dynamic and forward-thinking practice in Medway and Maidstone. We are the Lead Practice for the Primary Care Network. We are a supportive and caring employer, and our Senior Management Team have an open door policy which allows staff the freedom to share their views and opinions of how we operate, ask questions in relation to their own employment and terms and conditions, or to express concerns or obtain clarity on various topics.

We are creative with our approach to Primary Care and have an amazing group of staff who share our passion and commitment to do the best for our patients.

Responsibilities

Welcome patients and visitors in a professional and approachable manner
Handle a high volume of inbound and outbound telephone calls as part of the practice call hub, providing an efficient, patient-focused service at all times.
Use effective telephone triage and signposting skills to ensure patients are directed to the most appropriate clinician, service, or healthcare professional.
Manage patient appointments, including booking, amending and cancelling appointments efficiently
Support patients with urgent requests, ensuring they are directed to the appropriate care service
Handle calls, emails and general patient enquiries as part of the call hub
Accurately record requests such as home visits and assess urgency following protocols
Process incoming correspondence, including hospital letters and test results
Arrange interpreter services where required
Handle payments for private services and issue receipts
Support general reception duties, including post handling, deliveries and maintaining tidy work areas
Assist clinical staff with administrative tasks and act as a chaperone when required

Skills

Strong communication skills (both verbal and written)
Excellent telephone communication skills, including active listening, empathy, and the ability to gather accurate information from patients.
Excellent customer service and patient engagement skills
Ability to prioritise tasks and manage a busy workload effectively
Good problem-solving skills and ability to use initiative
High level of accuracy and attention to detail
IT literacy, including use of appointment systems and electronic patient records
Ability to remain calm and professional in fast-paced or challenging situations
Time management and organisational skills
Ability to handle confidential information sensitively and appropriately

What We’re Looking For

Friendly, approachable and professional manner
Ability to work independently and as part of a team
A caring, patient-centred attitude
A confident and professional telephone manner, with the ability to build rapport quickly and communicate effectively with patients from diverse backgrounds.
Confidence in dealing with a wide range of patients and situations
Strong sense of responsibility and reliability

This role offers a rewarding opportunity for individuals committed to improving patient outcomes through effective coordination and support. The Care Navigator will be integral in fostering positive healthcare experiences while gaining valuable professional experience in the healthcare sector.

Pay: From £12.71 per hour

Benefits:

On-site parking

Work Location: In person

Quick apply

Refine Your Search

service navigator jobs in basildon, ess

Care Navigator

Breast cancer Pathway navigator

Contracts Associate

Account Development Representative (ADR)

Senior Clinical Account Executive

Revenue Operations Analyst (Sales Support) - Graduate Role

Lead Worker - Thames Reach Greenwich

Global Head of Commercial Compliance – Financial Institutions

Senior Director / Executive Director, Business Development

Sales Tech Enablement Specialist

Enterprise Account Executive

Clinic Partnerships Sales Executive

Senior Manager, Brand Marketers - POSSIBLE Europe

Clinical Safety Officer

Sales Development Representative

Head of Data Centre UK/I

Business Development Representative (German Speaking)

Account Director

Senior Business Development Representative - German Speaking

Sales Development Representative (AI), BytePlus

I want to receive the latest job alerts for service navigator in basildon, ess

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